Drain Cleaning reviews in Pasadena


I had a clogged bathroom drain and so found SnakeMasters on Angie's List and made an appointment. At 10:30pm the night before the appointment, my neighbor came knocking on my door that raw sewage was coming up fast in her tub and shower. I immediately called
Pasadena Drain Plumbers Provider Name Locked
and they arrived within half an hour. They opened the sewer access line in the carport which relieved the pressure in the neighbor's house. As result, however, the complex had raw sewage flowing across the carport and into the outside drains. It was truly disgusting. The two SnakeMaster guys were surprised at the amount of water/sewage flowing (we had by then had everyone in the complex stop using ANY water). A snake didn't do anything so they said they'd be back in the morning with a hydrojet.
Three guys from SnakeMasters arrived right on time at 9am the next morning. Water was still flowing though no one in the building had been using water at all. The guys were ultimately able to hydrojet the line clean. While the process normally takes a couple of minutes, it took upwards of a half-hour to break through the clog. Once our clog was cleared, it was apparent that the city sewer line had a clog as well (which is why we had so much water flowing at our place -- gravity finds the low point). So SnakeMasters knew who to call at the city and got the city to come out within 20 minutes to hydrojet their own main sewer line. I was especially grateful I didn't have to fumble around finding someone at the city to take care of their part of the mess.
SnakeMasters then ran a camera down the line all the way to the street connection and I was able to clearly see that we have a crack in our line right where it connects to the city line under the street. Something that we will have to fix soon but isn't an emergency. SnakeMasters explained to me the fix for this issue and gave me an estimate. Not cheap, but half the estimate would be for an expensive city permit.
So now that the sewer line was clear, I realized my own bathroom sink was still clogged. So back out they came a couple days later and snaked that drain.
Pasadena Drain Plumbers Provider Name Locked
took off the J-pipe under the sink to do the work and diligently checked for leaking when the clog was cleared and the pipe was reconnected. Because the pipe fitting was corroded, he ended up having to go the the plumbing supply store for the right fitting for my pipe. The whole repair took about 1-1/2 hours and I was charged a discounted $65.
Overall, SnakeMasters were GREAT. They responded quickly to our sewer disaster and all the guys who worked on it (and my sink) were calm, professional and knowledgable. They cleaned up after themselves and even hosed down our carport.
Pasadena Drain Plumbers Provider Name Locked
(the main guy) was also very good at communicating (via the phone and on-site) re timing and what was going on and what they would need to do to fix the problems. Their all around professionalism made a very stressful situation manageable. I also want to mention that I am female and I didn't encounter one iota of the sexism often associated with plumbers, etc. All the guys dealt intelligently and straight-forwardly with me. I can't recommend SnakeMasters highly enough and wouldn't hesitate to use them in the future.

- Rebecca O.

He was right on time, very professional and upbeat, and he explained what he was doing. We discussed the pros and cons of replacing the line and he recommended having it snaked every year as maintenance and to avoid future back-ups. The price includes a 10% discount because I told him I had found him on Angie's List.
- Sarah J.

Amazing. Took his time, came up with creative solutions for our terrible old plumbing, fixed everything that was broken, make everything look great. Gave great advice. It is just about the only time i have felt confident in the work done AND the pricing. So many many things wrong with our plumbing and at least this bathroom is now working and nice and tight. LOVE Them! On time, polite, cleaned up! Not as in Picked up his stuff but made things cleaner than they were before! Just great. Cant say enough nice stuff about this guy! We will be using him to re plumb the rest of the house!
- Bradley W.

I contacted them by phone based on the $69 special for a single drain cleaning, which offered a free video inspection as well. It was a Saturday, so I was told that the special didn't apply unless I did it on a M-F (Business Day). I requested them to meet me in the middle on price, as I understood the need to pay overtime, and I asked if I could just pay an additional $20 for the Saturday upcharge.
Pasadena Drain Plumbers Provider Name Locked
, the owner, agreed, and told me that they would probably be out sometime between 1-3 pm and he said they might come sooner. (this was around 10:30 am)
I waited around for a long time, hearing nothing, and at 2 pm, called to find out the ETA. I was told they were probably going to be a bit later, but he didn't provide an estimate. It sounded like it might be 30 minutes - an hour, but that was it. Around 4:45, I still hadn't heard from anyone, and as I was calling to check again, I saw them drive up.
Here's where I get frustrated and why I lowered their score. The coupon (which the plumber knew I had bought) was for the drain cleaning and pipe video inspection ONLY. Yet, before he even started doing the work, he was recommending that I do a complete hydro jetting at a cost of $150 ( a price he seemed to pull out of thin air, which albeit sounded appropriate, but seemed like he should know anyway). I was hesitant to do hydro jetting on my pipes (not even the ones inside the house, just the ones from the house to the street) without seeing the condition first. Thus, I said, let's wait and see what it looks like on video.
I was told that the "snaking" would only punch a hole in it, and wouldn't clear the problem that well. That's fine, I said, I'll see what I get and then decide. They had to do the snaking twice, because it didn't seem to help much after the first try. After the second, the water drained just fine. Job done, they started to cleanup, again suggesting a hydro-jetting. I AGAIN, suggested / requested they use the video to see how bad it was (since it was part of the coupon anyway). While the first 5-10 feet of the video showed lots of black gunk, it didn't show lots of obstructions. They hit a junction, couldn't go much further than 20 or so feet and pulled out the video saying, "a smaller camera would fit", but then didn't go get the smaller camera from the truck. No explanation why, other than I think they wanted to leave.
As they hadn't quite packed up the camera yet, I suggested they try another access point that was even easier and let directly under / out to the
Pasadena Drain Plumbers Provider Name Locked
. They agreed, opened the pipe, and were able to show video of the whole pipe, over 80 - 90 feet. The ironic part?, well, they said the pipes were in GREAT condition, considering the age of the house. They recognized some clay piping which I guess was unusual (I'm not sure why), and that they hadn't seen pipes in that good a condition for a long time. Thus, I gathered, and they seemed to agree, a hydro-jetting was not necessary.
Based on other reviewers, who said they weren't "sold" a service they didn't need, and that these guys were really honest, I felt disappointed because I felt like the opposite happened. Luckily I didn't fall for it. However, had I been an unsuspecting, and more trusting person, I might have, and then I would have been out $150 instead of $89.
What I do acknowledge and thank, is that they were very reasonable on price, simply because he wanted to be good to Angie's list members. Angie's list membership saved me some dough, making it all worth while.
My other complaint is on punctuality. I understand it's hard to predict / control plumber schedules, but I basically blew off my whole day to wait around thinking that they might come early, then that they might come on time, and almost gave up at 4:45. I had shopping and errands to do, and would have been appreciative if I could have been told, "go about your business, and I'll give you a call when we're sure what time we'll be there".
Other than those things, the plumbers themselves (and
Pasadena Drain Plumbers Provider Name Locked
who I spoke with on the phone twice) were very friendly and courteous. They did solve the problem for a great price, and I would use them again. I just might not set my expectations again on the timeliness part.
- Aubrey T.

He did an excellent job, informing us that our gravity heat is thermostat needed replacing, but that gravity heat is going the way of the dinosaur. He brought a similar thermostat and installed it, testing it and setting it to right temp. We were very pleased.

Pasadena Drain Plumbers Provider Name Locked
arrived within 20 minutes of our phone call. Got to work straight away with no nonsense or drama. He just did the job. Very professional and provide detailed notes of his work on our invoice. We will definitely call him again.
- Jim G.

Pasadena Drain Plumbers Provider Name Locked
is very knowledgeable, responsive and efficient. I was near my wit's end after talking with a couple of other plumbers over the course of two months. Both were professional and snaked our tub and shower multiple times, but
Pasadena Drain Plumbers Provider Name Locked
was the only one who successfully isolated the root problem. He found the "clean out" valve [at least I think that's what he called it] in our house near the area where the two bathrooms share a wall, and removed the gigantic obstruction that was preventing our shower and our tub from draining. He said that most homes have this valve/access point on the exterior of the house but his partner
Pasadena Drain Plumbers Provider Name Locked
was smart enough to look behind our bedrm door where the shared wall is and locate it there. The other plumbers were telling us that we'd have to jackhammer our slab floor to replace the piping underneath the house, but
Pasadena Drain Plumbers Provider Name Locked
's instincts were saying otherwise. Thanks to him and
Pasadena Drain Plumbers Provider Name Locked
, we're able to use both the shower and tub again, and we have some time to save before embarking on a major renovation. He saved us a ton of money we don't currently have, and I literally jumped up and down after they left because I was so relieved we didn't have to demo our bathrooms! THANK YOU
Pasadena Drain Plumbers Provider Name Locked
Pasadena Drain Plumbers Provider Name Locked
for saving the day!
- Hannah J.

Pasadena Drain Plumbers Provider Name Locked
came out last minute to fix a blocked tub that was not working -- our only tub in the house to bathe the kids and shower in. His attitude was "NO PROBLEM!" and he was out in a flash! We have used him NUMEROUS times before and he is great--TOTALLY HONEST AS WELL!
- David U.

Job was completed as needed and requested in the most cost effective manner. I will definitely use their services again.
- Mary A.

The drain was easily cleared and then Mr.
Pasadena Drain Plumbers Provider Name Locked
looked at the faucet and immediately knew that the inside portion was rotted. He recommended that I contact the manufacturer to see if they would replace it and he would be glad to install the replacement or a new one (no pressure to make a decision). I followed his advice and received a new faucet from the manufacturer. He installed it a couple of days later. I would call Mr.
Pasadena Drain Plumbers Provider Name Locked
in the future.
- marty H.
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All Drain Plumbers in Pasadena, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24 Hour Emergency US Plumbing

2330 Midwick Dr
Altadena, CA

499 Handyman

109 N Main St
Mount Cory, OH

911 Plumbing & Rooter

Fontana, CA

A Budget Rooter & Plumbing

13391 Saddle Ln
Chino, CA

A Plus Handyman Service, Inc.

17216 Saticoy St
Van Nuys, CA

A&E Plumbing

425 N. Kenwood St
Glendale, CA

A&S Reade Plumbing

2844 Pinckard Ave
Redondo Beach, ca

A+ Plumbing

1757 Paso Real Avenue
Rowland Heights, CA

A+ Quality Handyman Service

913 Nadelhorn Dr
Lake Arrowhead, CA

A-1 Plumbing,Heating & Air Conditioning Service

5424 Laurel Canyon Blvd
Valley Village, CA


1424 E Cypress ST
Covina, CA

A-1 total service plumbing

3025 w artesia blvd
Torrance, CA

A-Z Painting Plus

1533 North Solano Ave
Ontario, Ca

A3 Hi-Pressure Cleaning Svcs.

19004 wadley ave
Carson, CA


Pasadena, CA

AABBA Anytyme

10722 Arrow Route
Rancho Cucamonga, CA

AAP - All American Plumbing and Drain Cleaning

10247 Bellegrave Ave
Mira Loma, CA

Shop Local Drain Cleaning Services in Pasadena, CA

Pasadena Zip Codes

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