Sample Reviews

A

Rating
I left a message and within a few minutes a lady returned my call and was very pleasant to speak with. She informed me that they would arrive between 11 a.m. and 3:00 p.m., however, they may possibly run late.
Palo Alto Septic Tank Services Provider Name Locked
, the representative arrived around 3:10. Not bad with timing. He was very patient and did an outstanding job with answering all of our questions, since we are new to having a septic. He also did an excellent job cleaning the tank and making suggestions as to the length of time to have it cleaned again. Overall, we were very happy with the service
Palo Alto Septic Tank Services Provider Name Locked
provided. We would use
Palo Alto Septic Tank Services Provider Name Locked
Septic again in the future.

- Sara K.
A

Rating
I called in the morning for a septic emergency (aren't they always emergencies). Polite and professional on the phone. Arrived on schedule that afternoon. Work truck was clearly identified. Service person (
Palo Alto Septic Tank Services Provider Name Locked
) worked hard. He also was happy to explain the work that was done.
Price was very fair. He left the work site clean and in order.
I would have no hesitation about using this business for all the related needs. I used Angies list as a source for selecting this business. Angies List is super, as well.
- Chris C.
F

Rating
I had the same experience as the reviewer of 7/15/14. I left messages two days in a row and never received a reply. You can't reach them directly because no one answers the phone, and yet they don't return calls. Totally unresponsive.
- Robert S.
A

Rating
Very professional service. Neat and cleaned up like they were never there. Fast service within hours of calling. Thank you and I would highly recommend no hassle or no rip off.
- Samuel C.
A

Rating
Arrived on time and did exactly what he had promised. There was no problems with any of the functioning parts of the system so he pumped it out and replaced all dirt that had to be disturbed so well that when the lawn was mowed there was no lumps or bumps that had to be fixed - it was completely flat. I will definitely use them again.
- SHIRLEY M.
A

Rating
Since ours was not an emergency situation, service was scheduled within 2 or 3 days of my initial call.
Palo Alto Septic Tank Services Provider Name Locked
pulled his large truck into our drive so that the hose would reach around to the tank; no need to drive on the grass.
Palo Alto Septic Tank Services Provider Name Locked
gave us some interesting background on our historic tank cover while removing the rusted bolt with some effort. We were pleased to hear that our system seemed to be working well. He was an extremely pleasant, personable, and efficient young man, and we will definitely use this company for any future needs.
- EVAN & CONNIE K.
F

Rating
At first they didn't want to come out because I was "out of their area", then after the receptionist checked magically they had someone in my area the next day. Said they would come out and look at the problem, call me back with an estimate.
They came out the next day when I was at work.
Never heard back from them about the estimate, but 2 weeks later I got a bill in the mail for $75!!!! It was not an estimate and clearly said labor charge for work, needs dug up and replaced. That was it, never received an estimate, the company never called me, and I was never told there was a fee to have someone "look".
I immediately called the BBB and reported them.
Just received a letter from them today stating bill canceled, and a rude comment that said "we love to work for $0 pay".
Stay away from this company, they are simply unprofessional and have unethical business practices.
- Danielle D.
A

Rating
Palo Alto Septic Tank Services Provider Name Locked
did a fantastic job. I spoke to him on Sunday and he gave me some good guidance. He arrived on time Monday and explained to me what he was going to do. He discussed the type of Septic tank I had and indicated that it looked to be in great condition. After he finished pumping the tank he put the lid back on and helped me cover the tank.
Palo Alto Septic Tank Services Provider Name Locked
was friendly and very helpful. I would use them again in a heartbeat.
- Joseph M.
A

Rating
Palo Alto Septic Tank Services Provider Name Locked
was great to work with. This was the first septic system we'd ever invested in so it was great having someone willing to take extra time to answer our newbie questions. I'd definitely contact
Palo Alto Septic Tank Services Provider Name Locked
for any future septic project we might have one day.
- Brandon A.
A

Rating
Palo Alto Septic Tank Services Provider Name Locked
called when he was leaving his last job to let us know he was on his way. He arrived a half hour earlier than scheduled, which was fine with us. He was very professional with his services. He pumped the tank and made sure it was clean. He went down in the tank to clean the pipe from the tank to the distribution box which was plugged. He also was able to open the clean out plug from the house to the septic tank and cleared the clog from there. Then he was able to give us a very good idea as to where the distribution box should be. He was right on.
- Merilyn A.
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All Septic Tank Services in Palo Alto, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

$15 Sewer & Drain Services Inc

PO Box 26942
San Jose, CA

AAA MIKE COUNSIL PLUMBING AND ELECTRIC

1915 O Toole Wy
San Jose, CA

AARON'S SEPTIC TANK

PO BOX 24662
San Jose, CA

ABLE SEPTIC TANK

520 REED ST.
Santa Clara, CA

ABOVE ALL PLUMBING

30087 AHERN AVE
Union City, CA

Ameri-Tech Construction

2590 S Main St
Soquel, CA

American Leak Detection - SF Bay Area

1201 Andersen Dr
San Rafael, CA

Bellows Plumbing, Heating & Sewer

2652 Research Park Drive
Soquel, CA

Bright Eagles Construction

10381 Singleton Rd
San Jose, CA

Buhler Construction Company

3614 16th St. #1
San Francisco, CA

Christopher Carlson Construction

730 w verano ave
Sonoma, CA

Colonial Life

1401 Willow Pass Road
Concord, CA

Core Excavating

4477 Headen Way
Santa Clara, ca

DO Concrete

Roseville, CA

Drain Doctor

480 Aldo Ave
Santa Clara, CA

E-Z Plumbing Company

178 Shepherd Avenue
Hayward, CA

Enliven Nail & Spa

570 Masonic Way
Belmont, CA

Expert Rooter & Plumbing, Inc.

437 Constitution Way
South San Francisco, CA

Fifteen Dollar Sewer & Drain

166 Graham Ave
San Jose, CA
Palo Alto Zip Codes

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