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Pool Cleaners to Avoid

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F
"My experience with
can be divided into two distinct periods. The first period is comprised of the sales and installation process. The sales" process was painless, with the
rep being courteous, responsive and a pleasure to work with. Installation went smoothly as well. We passed all inspections and the pool was completed on schedule. There were minor fixes that needed attention and
was very responsive. That would all change. Sadly, 10 months later we experienced rust coming through the pool wall. We notified
and within a couple of weeks, a tech was out to inspect the problem. The likely cause, a rebar tie was too close to the pool wall surface and had started rusting and bleeding through.
made the repair a few weeks later. While our pool wall was no longer pristine, we assumed that the problem was resolved. Unfortunately, 8 months later two additional rust spots appeared in the same vicinity as the repaired spot. Again
was notified but this time there was no returned phone call. Several additional attempts were made over the course of several weeks. Not once did anyone from
bother to return the phone calls or send someone over to inspect. Calls made by our pool maintenance company, who continue to work with
, went unanswered as well. After 4 months of no response from
, we decided to have the pool repaired by another contractor. What was discovered was very disheartening. A significant length of rebar - not a tie - ran right up against the pool surface. Corrosion was so bad that the pool wall had a sizable hole in it. Not only was the problem unsightly, it was also structural. While the repair has been made we are left to wonder what other areas of the pool walls may have the same issue. There was a time when I would have recommended
to people looking for a reputable pool contractor but that day is long gone. Instead I would strongly urge you to find another company and save yourself from future headaches.

-Philip B.

A
"We had a hard time finding someone who was able and willing to do the whole job. This included ordering a new urn, taking out the old one and attaching the new one."
understood the problem and had a solution. He explained potential challenges. They did a great job attaching the new one, it looks great. They removed the broken pieces. We are very satisfied.

-Shelley N.

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Angie's Answers

?
?
My order of preference - first choice a jacuzzi/hot tub repairman (from a jacuzzi/hot tub/sauna distributor), second choice a plumber (many do not work on hot tubs, jacuzzi's and sauna because they cnanot afford to stock parts). An electrician might be able to fix it if it is a connection problem, but such motors are seldom repaired if the problem is internal, just replaced - which would be a jacuzzi repairman/plumber type job.
?

You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.

BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) - 

http://superiorsaunas.com/store/index.php?main_page=page&id=2

?
I'm sorry to say there aren't many of us on here with adequate experience working on pools, myself included.  My suggestion would be to contact a few local companies specializing in pool renovation and have them give their recommendations and bids for the work, breaking down order of operations so you know what to expect at which stages.  Check Angie's List for referrals in your area and cross check those with the BBB for any unresolved complaints.

Todd Shell
Todd's Home Services

Pool Cleaning reviews in Palo Alto

A

Rating
The company called a day in advance to confirm delivery. They then called morning of delivery to inform delivery time. The delivery crew arrived promptly on time. The crew was very cordial and professional. Every thing went very smooth. I sure will highly recommend
Palo Alto Pool Cleaners Provider Name Locked
and employees.
- Kenneth B.
A

Rating
First class
Rod, the owner is excellent
Have purchased other tubs years past from other dealers
Rod was the best, honest and good to work with
Highly recommend
- Sherwood F.
A

Rating
From the onset,
Palo Alto Pool Cleaners Provider Name Locked
and Plaster was professional and above board.
Palo Alto Pool Cleaners Provider Name Locked
Rangle was awesome, a great representative . He spent a great deal of time providing us with a tutorial for the different pool surface types, textures and benefits of each so that we had a clear understanding of the design possibilities and could envision what the environment would look like throughout the day with changes in the sunlight. Knowing that we wanted a peaceful and tranquil setting, he made some tile recommendations that would offer us the "contrast" we were seeking so that our pool and spa look would be unique.
After providing the initial estimate in October, we contacted
Palo Alto Pool Cleaners Provider Name Locked
again in November to obtain additional clarity in the different surfaces and wanted to better understand the phase process.
Palo Alto Pool Cleaners Provider Name Locked
answered all of our questions to our satisfaction and reassured us that the remodel would be painless to us.
Palo Alto Pool Cleaners Provider Name Locked
and Plaster started the remodel early December and it was painless as promised. Each crew was fantastic!. Professional, personable and respectful of our property. The leader of each crew took time out to update me at the end of their day. I really appreciated that.
The
Palo Alto Pool Cleaners Provider Name Locked
& Plaster team is one to be admired. Special call out to
Palo Alto Pool Cleaners Provider Name Locked
, terrific Project Manager.
Start up company Quality Pool was awesome. So awesome, they are now maintaining my oasis.
- Wendy B.
N

Rating
Everything went great ,professional and courteous they were out there when they promised and they repaired it within one day great work definitely recommend them to anybody who has a
Palo Alto Pool Cleaners Provider Name Locked
.
- ROBERT H.
A

Rating
The work performed by Larsens was outstanding in every detail. We are completely satisfied with the high quality look of our pool. They had to spend a great deal of time addressing pool issues that had not been properly addressed by the previous owners but the work was truly excellent. We are extremely pleased with the finished product and would recommend them to everyone.
- RON G.
A

Rating
I ordered a pool liner on the internet. Saved a bunch until I found out the liner was not a good fit.
Palo Alto Pool Cleaners Provider Name Locked
did not hold it against me that I bought my liner on the internet nor did he rub it in my face. He supplied his liner for a fair price and installed it and changed the way it was secured. This was done to save me money in the future and make changing the liner much easier. I wish more business people would be as kind.
- michael C.
A

Rating
Excellent service. Always on time. Very professional. Pool looks great.
Palo Alto Pool Cleaners Provider Name Locked
is easy to work with and she made scheduling easy as well. All around excellent service, communication and cost.
- Jeffery A.
A

Rating
It was perfect. They do everything that they need to do. They are friendly and accurate. We have enjoyed working with them and will continue to use them. It's owned and operated by a woman.
- Kevin G.

All Pool Cleaners in Palo Alto, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Pool Plaster Inc

7275 National Dr
Livermore

A Affordable Handymen Maintenence Services

870 E El Camino Real
Mountain View

A HOT TUB PLACE - SOFTUB

840 PINER RD
Santa Rosa

A POOL PATROL

20175 CHATEAU DR
Saratoga

A Priority Pool & Spa

Mayfield Avenue
San Jose

A Professional Pool & Spa

1648 Sundown Ln
San Jose

AB&C Services

1860 El Camino Real
Burlingame

About Green Land Care

5100 Montreal Dr.
San Jose

Advanced Pool Coatings

6141 Angelo Court
Roseville

American Leak Detection - SF Bay Area

1201 Andersen Dr
San Rafael

ANDERSON SPA WAREHOUSE

2872 E 7TH ST
Oakland

Andy's Pool Service

PO Box 3395
Los Altos

Apollo Electric

P.O. Box 28001
San Jose

Aqua Gunite Inc

5830 S Naylor Rd
Livermore

Bailey Utility and Leak Locating

P.O Box 32122
San Jose

Bay Area Pool & Spa Service

773 Plaza Linda
Novato

Ben There Pool Repair

P.O.Box 7551
San Jose

Big Kahuna Pools

15645 La Mar Ct
Morgan Hill

Big Oak Services LLC.

PMB# 217 2310 Homestead Dr C1
Los Altos

BMH Electric

PO Box 7163
San Carlos

Buck Stove Spa & Fan Center

2556 North Main Street
Walnut Creek

Buhler Construction Company

3614 16th St. #1
San Francisco

Burkett's Pool Plastering Inc

600 N Frontage Rd
Ripon

California Spa Services

1547 Palos Verdes Mall
Walnut Creek

CALIFORNIA'S GUNITE & Pool Plastering

510 GREENVILLE RD
Livermore

Calwest Landscape Demolition

21103 Brush Rd
Los Gatos

CAPP Services

Sunnyvale

Chlorine Genie Inc

5031 Blum Road
Martinez

CINNABAR BUILDERS INC

6552 LITTLE FALLS DR
San Jose

Clarity Pool and Spa

PO Box 62015
Sunnyvale

CLEAN SWEEP POOL & SPA

PO BOX 320909
Los Gatos

COAST SPAS of Santa Clara

921 LAURELWOOD RD
Santa Clara

Colonial Life

1401 Willow Pass Road
Concord

Contra Costa Pools Inc

3190 Oak Grove Rd
Walnut Creek

Contra Costa Pools Inc

1108 Ranch Point Way
Antioch

Cool Pool Service, Inc.

5313 Dent Ave
San Jose

Cool's Custom

PO Box 1974
Los Gatos

Coral Pool and Spa

164 Sun Blossom Dr
San Jose

COVER STAR

3877 WALNUT BLVD
Brentwood

Custom Pools & Remodeling

5200 Motsinger Rd
Ceres

Dalcon Electric

757 Chestnut St
San Jose

Darren's Pool Service

1140 Barnes Ln
San Jose

Dig & Demo

PO Box 4033
Walnut Creek

E&H Electric

2675 Little Boy Lane
San Jose

Enliven Nail & Spa

570 Masonic Way
Belmont

ERNIE'S POOL & SPA

1620 HAMILTON AVE
San Jose

Excel Pool & Spa

1924 Plymouth Street
Mountain View

FIBERGLASS POOL RESURFACING

5031 BLUM RD
Martinez

Foo Bar

San Francisco

GENIE POOL AND SPA

3641 - C CHARTER PARK DR
San Jose

Gentec Services Inc

PO Box 2654
Livermore

HACIENDA POOLS

P.O. Box 2925
Livermore

HARRISON POOL SERVICE

P O BOX 266
La Honda

Hernandez Pool & Spa SVC

1042 Major AVE
Hayward

HLS Remodeling & Design Inc

19137 Haynes St
Reseda

HOT SPRING SPAS OF SANTA CRUZ

707 RIVER ST
Santa Cruz

Hot Springs Spa

1002 S De Anza Blvd
San Jose

Hydro Tech

944 S. San Tomas Aquino Rd
Campbell

Integrity Pools

1271 Juniper Dr #5
Gilroy

JACUZZI SPAS OF PALO ALTO

2001 EL CAMINO REAL
Palo Alto

James Pool Service

1017 El Camino Real
Redwood City

JAMES SANDER

4848 San Felipe Rd
San Jose

JOHN CALAME POOL SERVICE

2366 PRUNERIDGE AVE
Santa Clara

Karma Construction & Remodeling.

6038 Tampa Ave
Tarzana

KEVIN HOLLOWAY POOL & SPA

869 W KNICKERBOCKER Drive
Sunnyvale

KNIGHT LANDSCAPE CONSTRUCTION INC

1670 S 7TH ST
San Jose

LA BELLE DAY SPAS

95 TOWN AND COUNTRY VLG
Palo Alto

Landscape Locators

Headquarters in Mission Viejo
Mission Viejo

Latino Bail Bonds

330 W Hedding St
San Jose

Legacy Construction

5604 Bellagio Dr
San Jose

LESLIE'S SWIMMING POOL SUPLS

5100 CLAYTON RD
Concord

LESLIE'S SWIMMING POOL SUPPLIES

1355 S Bascom Ave
San Jose

LESLIE'S SWIMMING POOL SUPPLIES

5859 LONE TREE WAY
Antioch

LESLIE'S SWIMMING POOL SUPPLIES

6915 Camino Arroyo
Gilroy

LESLIE'S SWIMMING POOL SUPPLY

5859 LONE TREE WAY
Antioch

LIFETIME POOLS

910 SAN ANTONIO ROAD
Palo Alto

Low Buck Pools

4300 The Woods Dr apt 1724
San Jose

LP Construction Company

360 E Evelyn Ave #440
Sunnyvale

M&M Construction & Home Design

1647 Willow Pass Rd
Concord

Maximus Development Inc

3355 Myrtle Ave
North Highlands

Mc2 Pool & Spa Inc

1340 White Oaks Rd
Campbell

Method Paving

3003 Copper Rd
Santa Clara

Mr. Drain Plumbing of Alameda

2532 Santa Clara Ave # 319
Alameda

Mr. Drain Plumbing of Berkeley

2930 Shattuck Ave Suite
Berkeley

Mr. Drain Plumbing of Burlingame

1325 Howard Ave
Burlingame

Mr. Drain Plumbing of Castro Valley

3056 Castro Valley Blvd
Castro Valley

Mr. Drain Plumbing of San Bruno

851 Cherry Ave Ste 27
San Bruno

Mr. Drain Plumbing of San Francisco

1459 18th Street
San Francisco

Mr. Drain Plumbing of San Lorenzo

15934 Hesperian Blvd
San Lorenzo

Mr. Drain Plumbing of San Ramon

21001 San Ramon Valley Blvd
San Ramon

Mr. Drain Plumbing of Santa Clara

1556 Halford Ave
Santa Clara

Mr. Drain Plumbing of Santa Cruz

849 Almar Ave
Santa Cruz

Mr. Drain Plumbing of South San Francisco

101 Hickey Blvd
South San Francisco

Mr. Drain Plumbing of Sunnyvale

370 Altair Way
Sunnyvale

NATURAL BRIDGES LANDSCAPING

15015 Los Gatos Blvd
Los Gatos

New Products, Inc/Caldera Spas

11 Digital Dr
Novato

OHMS Handyman Services

310 N Chapel Rd
Hollister

OK Contracting

509 Sierra Vista Avenue
Mountain View

OWENS ELECTRIC & SOLAR

279 N AMPHLETT BLVD
San Mateo

PACIFIC POOL COVERS

PO Box 5592
San Jose

Paradise Valley Spas

1737 S El Camino
San Mateo

Paradise Valley Spas

1800 Arnold Industrial Way
Concord

Paradise Valley Spas

530 Francisco Blvd Blvd W Unit I
San Rafael

Paradise Valley Spas

5327 Jacuzzi Street Unit 2-C
Richmond

Paradise Valley Spas

3278 Almaden Expressway
San Jose

Paradise Valley Spas

2001 El Camino Real
Palo Alto

Paradise Valley Spas

3555 Clares St #EE
Capitola

PARAMOUNT POOL PLASTER

1051 Mattox Rd
Hayward

PARKER'S POOL & SPA

777 2nd Ave.
Redwood City

PERSONALIZED POOL CARE

P.O. Box 4094
Napa

PH Pool & Spa, Inc.

6017 Snell Avenue
San Jose

PMC POOL & SPA

1243 TUCSON AVE
Sunnyvale

PnJ HAULING

1625 Beck Dr
San Jose

POCO Solar Energy, Inc.

3345 KELLER ST
Santa Clara

Pool Pro Pool Service

205 Ottawa St
San Mateo

POOLS ETC MAINTENANCE & REPAIRS

763 MARSH ROAD
Menlo Park

Posidon Pools Inc

3790 El Camino Real
Palo Alto

PRINS POOL REMODELING

1177 Branham Lane #212
San Jose

Reflections Pool service

4546 El Camino Real
Los Altos

Riptide Construction Inc

Post Office Box 14249
Santa Rosa

Robert's Reliable Pool Service

PO BOX 1227
Capitola

SCUBA POOL REPAIR INC

800 Cristich Ln
Campbell

Serenity Pools Inc

620 Mountain View Ave
Belmont

SHARK POOLS

PO BOX 53898
San Jose

Sky Renovation

5632 Van Nuys Blvd #184
Van Nuys

Solid Rock Inc

1060 Willow Street
San Jose

Sonoma Valley Pool & Spa

18036 Highland Blvd
Sonoma

Spa Hoppers

640 Bailey Rd
Pittsburg

Spa Removers

17595 Harvard Ave
Irvine

SPA TECHNICIAN

1141 Old County Rd Ste D
Belmont

Stergion Construction

2345 Spring Street
Redwood City

Sterling Pool Supplies & Service Inc

1239 W El Camino Real
Mountain View

Stonebridge Pools

P.O. Box 20010
San Jose

Student Movers

2901 West Coast Hwy
Newport Beach

Suntrek Solar Pool

4851 Sunrise Dr
Martinez

THE POOL DOCTOR

4038 SAN PABLO DAM RD
El Sobrante

THE POOLYARD

423 S BASCOM AVE
San Jose

Tradewinds Spas

15736 Los Gatos Blvd
Los Gatos

Treeium, Inc

5352 Laurel Canyon Blvd.
Valley Village

TURBO SPA

6398 DOUGHERTY RD
Dublin

Unique Concrete Creations

1079 Elm Street
San Jose

Vasona Construction

4120 Business Center Dr
Fremont

Water Heaters Only, Inc

3620 Haven Ave
Redwood City

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