Palo Alto Dryer Vent Cleaning Services

in Palo Alto, CA

Sample Reviews

A

Rating
and his helper did a great job! I had a really challenging clog in my dryer vent pipes which involved cleaning out 30 plus feet of pipes. It was not an easy job but
and his partner worked extremely hard to fix, now my dryer is running so much better! Very pleased with their responsiveness and quality of their work.
- Julie K.
A

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Excellent! Very professional, showed up at stated time, call 30 min ahead to say they were on the way. Explained recommended charges and only performed work agreed.
One comment - phone consultation / phone rep needs to be trained to provide rough estimates and act with greater respect.
- MARK O.

Palo Alto Dryer Vent Cleaning Articles

Dryer Vent Cleaning reviews in Palo Alto

A

Rating
They where pretty responsive and did the job well. Situation was a bit tricky b/c the vent went up through the attic and release to the roof. They quickly identified that the issue was that the dryer lint had hardened over the years due to rain. Removed the clog, cleaned the vent is is working perfectly.
- Manuel K.
A

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The service was GREAT! Making an appointment was easy. The tech showed up on time and was courteous. 24 feet of pipe including a portion at a 90 degree angle was impacted with lint accumulated over years. The dryer wouldn't even dry anymore.
Palo Alto Dryer Duct Services Provider Name Locked
completely cleared the duct within an hour. Now the clothes dry quickly. Yeah I'm happy.
- Mark O.
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It was awesome from start to finish. He came out and spent over an hour doing an estimate for me. He gave me two different options. He then came the following week to install the vent system. He arrived on time and worked extremely hard the entire time. He was here for 4 1/2 hours. He had to work in my laundry room, in my attic, and on the roof. He even worked in the rain. He cleaned up after himself, so there was no mess. He not only installed the vent, he put sealant on it. I am SO happy with his effort and professionalism. He was also very polite.
- dawn M.
D

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I was scheduled to have my carpet, chair and ottoman cleaned. The tech came out and told my husband our chair could not be cleaned and did not offer to clean another area if carpet.
Palo Alto Dryer Duct Services Provider Name Locked
has a minimum charge to come out so we paid $90 for a 13 x 15 area. The tech could have easily cleaned other rooms with the special they were running but he was lazy. I have had my carpet cleaned by another company better than
Palo Alto Dryer Duct Services Provider Name Locked
. Service and quality of work not worth it.
- Shalondra G.
D

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Contacting / responsiveness from this company is very poor. It took me multiple attempts at contacing them to make the appointment. The time resrved for the appt. was somewhere between 12 and 3. At 5 mins to three, someone from the company contacted me to inform me the truck had a flat tire and they were not sure how long it would be. I told them if they could get to my house within the next hour, that would be fine. Otherwise, we would need to reschedule.
Two hours later - nothing. No one came to deliver the service and no one contacted me. I called them - voicemail. I called them again the next morning - voicemail again; AND, their voicemail box was full. So could not leave a message.
If I hadn't already paid my Deal $$ ahead of time, I would cancel.
- Leslee G.
C

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It was fine. We were closing on a house that we were buying, and the seller let us come in a few days before closing to have the carpets cleaned.
Palo Alto Dryer Duct Services Provider Name Locked
called when they were on their way so our realtor could let them in. We had used
Palo Alto Dryer Duct Services Provider Name Locked
for carpet cleaning several times when we lived in
Palo Alto Dryer Duct Services Provider Name Locked
, so we had very high expectations. They cleaned & sanitized the carpet, but then called to try to up sell us more services, which drives me crazy. I understand, but this hadn't happened to us with
Palo Alto Dryer Duct Services Provider Name Locked
in our previous experiences. We did expect them to comb/rake the carpet when they finished to give it some lift & fluff, but they didn't do that here. In their defense, the carpet was matted and not well cared for. Raking may not have helped it, but we will never know. I can't comment on whether or not they were careful coming in & out, or how they were on a personal level, because we weren't present. Again, they did their job, and they worked with us, calling on their way. The service was fine. We simply had extraordinary service in the past.
- Beth E.
A

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I appreciate when given a 2 hour window for service and a 30 minute warning when expected to arrive! So not only did I get the call but they arrived on the early side of the 2 hour window:) The team did not push additional service but did explain ( and showed me on the dryer label) how a foil connection was not suppose to be connected (which of course is what I had). They did not insist that I replace this but explained how the dryer system vent system works, showed me the type of coil they would replace it with, and were very courtesy ( took their shoes off before entering the house and cleaned up all lint inside and out before leaving). A friend was visiting and I recommending them to her.
- Marie O.
A

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I can't imagine a better service available for cleaning your dryer vent.
Palo Alto Dryer Duct Services Provider Name Locked
called to confirm the appointment on the morning we had scheduled. He arrived on time, was clean,pleasant, professional, described what he was going to do, how long it would take, answered my questions, did a fantastic job, and showed me what to look for in the future. BIG BONUS - with his current deal, he's got the best price of any service provider i found. * Best Deal *!
- L C.
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