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"he owner came to our house and gave us an oral estimate for repointing our brick chimney and brick steps. We should have asked for a written estimate, because we" weren't on the same page regarding what was covered for repointing our front steps. We thought repointing meant replacing all of the mortar/point in the steps, but only a small part of the point was replaced. The original service took place in October. We called to address the problems with the steps and asked them complete the work. We had to wait over a month for them to come back. When they finally did come back, it was too late in the season for the point to cure correctly on our brick steps and now the point has cracked over the winter. Both of the service people who completed the work in October and November were professional and arrived promptly, but even the person who came the second time commented on the many places where the point was still cracked and that the job done by his colleague was incomplete. We gave a grade of C on responsiveness because although phone calls were answered promptly, we had to go to the bottom of the waiting list to have the job completed correctly.

-Katy C.

A
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came initially in January to do a Level 2 inspection and noted the things that needed to be done when the weather got warmer. Had the work" done last week. He is was punctual, professional, knowledgeable and friendly. He took the time to explain what needed fixing; how it all works; and more importantly, how to keep caring for the fireplace/chimney moving forward. His crew were equally friendly & professional. They were careful to protect the flooring and good clean up afterwards. I will be calling them again in the future for on going maintenance.

-Andrea C.

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Local Articles in Palo Alto

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Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

How to avoid chimney repair scams

These scams lure homeowners via phone solicitations, door-to-door sales pitches or ads offering too-good-to-be-true prices.

Brick chimney and roof
Chimney Repair

Scams lure homeowners via solicitations, door-to-door sales pitches and ads offering too-good-to-be-true prices.

Parts of your chimney
Chimney Repair

Here are the basic components of a chimney. Be sure to ask your contractor for details about any special consideration in your chimney's setup.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Chimney sweep and fireplace inspection, cleaning
Chimney Sweep, Chimney Repair

Regular chimney inspection and cleaning helps prevent fires from creosote buildup and saves money on repairs. Here’s a look at what’s involved and the costs.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Palo Alto

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Rating
Punctual, efficient, effective, kind. We were instructed on how to protect and gradually strengthen the fire box part so it could withstand the flames without cracking. The instructions were useful and easy to follow. We are moving and had this work done to prepare for renters. We will be using
Palo Alto Chimney Repair Services Provider Name Locked
to inspect our new fireplace as well.
- Robyn B.
A

Rating
Palo Alto Chimney Repair Services Provider Name Locked
gave us a free estimate to replace our chimney lining as well as to replace our dryer vents from a soft line to a rigid line. He was very honest about what work needed to be prioritized, and what we could get away living with for another few years. He also gave us some tips on work we could do ourselves to tide us over. He was very knowledgable and spent a lot of time explaining everything so I could understand. While we might not be using him immediately, we will definitely think of him in the future thanks to his honesty and professionalism.
- Sean R.
A

Rating
No problems. They made an appointment for as soon as the stainless steel liner would arrive and kept it! my only concern: did I need stainless steel, which costs 4 times as much as aluminum. Another firm said I did not but I had already agreed and put in a down payment.
Now I'm waiting to see if my heating bills have gone down.


- Sharon S.
A

Rating
Palo Alto Chimney Repair Services Provider Name Locked
and his crew were great. they were definitely professional and knew their stuff. we just bought the house, and the old
Palo Alto Chimney Repair Services Provider Name Locked
wasn't working well, and
Palo Alto Chimney Repair Services Provider Name Locked
told us exactly why....the previous owners hadn't maintained their chimney at all, and had no piping up the flu either. the new
Palo Alto Chimney Repair Services Provider Name Locked
they installed for us works very efficiently and has provided us with quite a bit of warmth throughout this cold winter in the lower hudson valley. we would highly recommend their services for any chimney related needs you may have. they even did some masonry work for us by laying some blue stone in front of the
Palo Alto Chimney Repair Services Provider Name Locked
to get everything up to code.
- jonathan H.
A

Rating
they did not force a hyper expensive resolution to what was found. they explained things very well. extremely knowledgeable in their subject area. very professional in interactions, kept things very clean behind them.
- Tannous F.
D

Rating
I have used them in the past and they were great. This time round not so. The person who I spoke to initially and said he would do the work said he would clean out the ash trap for me and check on my other house that he did work at previously. Another guy turned up without notice to do the work. The office said they were done with the job and asked for full payment, I noticed the ash trap wasn't emptied. When I asked the office about it I was told there would be an substantial additional charge. I declined and paid their invoice. The first week of spring they turned up again. My security cameras showed them finishing work on the roof months after they said the work was done. When I enquired why their van was there they didn't respond. If you do go with this company get everything in writing and don't pay them a cent until you get a ladder and verify they have completed the job.
- Kirstie K.
A

Rating
Palo Alto Chimney Repair Services Provider Name Locked
came out quickly to fix a leak in our chimney. He diagnosed the problem and made a temporary fix to stop the leak and then returned in nicer weather to complete the job.
Palo Alto Chimney Repair Services Provider Name Locked
was very thorough and even helped repair a general drainage issue that had contributed to our leak in the first place. The price he quoted was what we paid and it was less than other's quoted for less work.
Palo Alto Chimney Repair Services Provider Name Locked
was a pleasure to work with and we will call him again if we have future needs. .
- Larry L.
D

Rating
Palo Alto Chimney Repair Services Provider Name Locked
performed a chimney sweep of our wood burning fire place.
Palo Alto Chimney Repair Services Provider Name Locked
the owner performed the sweep as expected. The issues we had was not necessary with the service performed, but how he treated my wife. He rushed my wife to hurry and write him a check because he was late to another apptinment, eventhough he was under the 1.5 hour of time he allotted for the job. As he proceeds to rush my wife to write the check, he says that he visually spotted a flue line crack near the top of the chimney and that it was unsafe to use the chimney. He was insistant that we promise not to use the chimney and that it would take addtional $1000s of dollars to repair. (tear down and rebuild) He recommended a chimscan to verify. I visually inspected the top from the top of the chimney and saw no indication of such a crack. I spoke with him regarding this and all of the sudden it wasn't such and urgent matter any longer. In would not recommend the service provider due to integrity.
- Dawn K.

Chimney Repair Services in Palo Alto, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Nor Cal Handyman Company

4497 Latimer Ave
San Jose

A1 Home Service

158 Wshington Blvd

A1 Roofing

PO Box 6163
Santa Rosa

ABA Hearth & Home

1494 Laurel St
San Carlos

ABOVE ALL ROOFING SOLUTIONS INC

700 Northrup Street
San Jose

ALS Chimney Cleaning

579 EL Camino Real
Atherton

AMK Roofing Services

184 Talmadge Ave
San Jose

AMS COAST SHEET METAL

1620 PALMETTO AVE
Pacifica

Arizona's Home Repair

3727 Moonstar Ct
San Jose

B A Morrison

2544 Castro Valley Blvd
Castro Valley

BETTER ROOFING WITH TRAVIS

220 Mar Vista
Watsonville

Bradley Construction

PO Box 620276
Redwood City

Buhler Construction Company

3614 16th St. #1
San Francisco

Cal-Vintage Roofing Co Inc

11257 Coloma Rd
Gold River

CARDINAL ROOFING CO INC.

2541 LEGHORN ST
Mountain View

Chimney Clean and Carpet Clean Company

1538 San Joaquin Ave
San Jose

Christopher Carlson Construction

730 w verano ave
Sonoma

Closed

San Francisco

CRIVELARI CONSTRUCTION & HLNG

1130 MARIN AVE
Albany

Customized Roofing Company

5346 Montecito Ave
Santa Rosa

Daddario Roofing Co Inc

716 Capitola Ave
Capitola

DEAN DESIGNS CO INC

27 Avondale Ave
Redwood City

Detail Construction

117 South Street
Cloverdale

DNA's Clean Sweep Chimney Service & More

4008 English Oaks Ave
Tracy

EZ Build Masonry

P.O. Box 1
San Geronimo

Guideline Builders

333 Hegenberger Road #315
Oakland

GVS Construction Company

530 Showers Drive # 7-285
Mountain View

Handyman Dan

San Jose

High Tech Construction

PO BOX 1126
Morgan Hill

Hill & Company Property Management

1700 Jackson St
San Francisco

Home Remedy LLC

9505 Yupondale

Jda Chimney Sweep

PO Box 654
San Martin

Limey Roofing

342 San Carlos Ave
Redwood City

Lindy Roofing Co Inc

476 W Taylor St
San Jose

Los Gatos Roofing

888 Faulstich Ct
San Jose

M&M Construction & Home Design

1647 Willow Pass Rd
Concord

maintainance services

1271 eucalyptus drive
Vallejo

MB Chimney Sweep & Home Services

821 N.Branciforte Dr.
Santa Cruz

MEJA Inc.

1696 Trowville Ln.
Hayward

ML Construction

928 Terminal Way
San Carlos

Mooresolutions Handyman Services San Jose

2246 Los Gatos Almaden Road
San Jose

Nick Lambdin Masonry

5140 Janell way
Carmichael

PT Masonry

1029 Connie Dr
Campbell

redwood chimney cleaning

2605 middlefield rd

RELIABLE CHIMNEY SWEEP

1830 e clarendon

RESCUE ROOFING

12 NANCY LN
Daly City

Roof Rx

1001 Bayhill Dr
San Bruno

Roofing Service Group

201 Spear St
San Francisco

Roy Miller Brickwork

2604 62nd Avenue
Oakland

Royal Chimney Services

2253 Maywood Ave
San Jose

S & I Construction, Inc.

287 17th Street
Oakland

Saber Roofing Inc

2995 Woodside Rd
Woodside

SABRA MASONRY

630 N SAN PEDRO ST
San Jose

Scudder Roofing

3342 Paul Davis Dr
Marina

Shaz Construction & Design

PO Box 1083
Novato

Sontag Construction inc

1456 San Pablo Ave
Berkeley

Strong Hold Masonry and Concrete

555 Rancho Caballo
Santa Rosa

The Fireplace Element

2444 Old Middlefield Way
Mountain View

The Tool Guys

542 Lanfair Circle

TOP-NOTCH CONSTRUCTION

P.O. BOX 1567
Aptos

Treeium, Inc

5352 Laurel Canyon Blvd.
Valley Village

True Masonry

1231 19th Ave
San Francisco

Two Brothers Roofing

2804 E 55th PL

United Chimney Inc

579 El Camino Rl
Atherton

Westshore Roofing Inc

2245 A Fortune Dr
San Jose

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