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Car Dealerships to Avoid

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Top Rated Car Dealerships

34

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Over 882 reviews for
Palo Alto Car Dealerships from people just like you.

C
"I initially purchased a sedan, but it sat a little too low so I traded it in for an SUV a couple days later. When I returned it, the salesman gave a snarky remark" and he thought he was being funny but it was very unprofessional.

-Jane C.

A
"It went very very well. They are very thorough and I was happy with the service. My salesman called me two weeks after I bought it to see if there were any problems" or if there was anything he could do for me. He checked back with me again about six weeks after that to see if he could answer any questions, etc. Also, he has sent me a Christmas card the last two years. I would definitely go back there and buy another new truck.

-lori A.

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Local Articles in Palo Alto

Buying a car

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

buying a car from a dealership
Auto Sales

You're ready to buy a new car. Should you purchase it from a dealership, or browse the classifieds for a private seller?

Honda Pilot
Auto Sales

In the market for a vehicle that's affordable and has good safety ratings? Read on to learn about the safest vehicles and some common themes of safe cars.

When shopping for a new car or truck, you want to be sure to get prices from at least three or four different dealers. (Photo courtesy of Angie's List member Steven L. of Champaign, Illinois)
Auto Sales

With a little effort you can take control of the new car buying process and come out with the best deal.

The laws of supply and demand drive whether you’ll be able to negotiate a better deal on a car. (Photo courtesy of Angie's List member Carlton M. of Jacksonville, Florida)
Auto Sales

Learn why, from month to month, certain times may be better than others for negotiating the best deal on a vehicle.

Angie's Answers

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Palo Alto

A

Rating
When I was ready to buy a car I told the salesman I decided not to buy a Flex. He showed me the Explorer and everything about it. When we picked the car up, he was sure that my wife was there so she could see how everything worked. He set my Bluetooth Sirius Music. Filled the car with gas. we've been pleased with the service.
- Fred H.
F

Rating
!!! W A R N I N G !!! The worst, fraudulent, dishonest, Car Dealer EVER!!! W A R N I N G !!!!!! I been scam by the
Palo Alto Car Dealerships Provider Name Locked
of
Palo Alto Car Dealerships Provider Name Locked
car dealer for the amount of thousands of dollars, they are rude and, impolite and very discourteous, the will take advantage of you as much as they can, all they want is your wallet, they do not care about you at all, the priority is to rip you off, SHAME ON YOU "
Palo Alto Car Dealerships Provider Name Locked
of
Palo Alto Car Dealerships Provider Name Locked
" and the worst of them is the salesman call
Palo Alto Car Dealerships Provider Name Locked
and conjunction with the financial dept.
- Jose M.
A

Rating
Their service and pricing is great. They really work with you, and provide excellent service. They really take care of their customers.
- Ira L.
D

Rating
“13 days after buying a brand new truck I found oil in my garage. They changed the motor and they broke 6 things while changing the motor and it took them 23 days to fix the 6 things that they broke--the motor was defected”
- Darren C.
F

Rating
This guy sold my grandson a car that was 16 years old and had lots wrong with it. He fast-talked my grandson when questions were asked. For example, what my grandson asked about the check engine light, he was told that it was on because it was winter time, and that it would go off when the weather warmed up (B.S.). When my grandson asked about the non-working air conditioner, he was told that it only needed a little Freon added (B.S.). Later, when my grandson tried to add Freon, he found that the compressor was bad, a $500+ repair. The whole car was a complete disaster. The rear window wiper was broken beyond repair. He told my grandson that this car was great in the snow because of the 4-wheel drive. It turned out that the car was just a gas-guzzler. In-town driving was a disaster on gas usage. Stay away from this guy. He is a con artist and he takes advantage of people who don't know anything about cars. He's full of double-talk and promises. He sure dumped on my grandson. Stay away from him, as he is a real fast-talker.
- Terry & Elizabeth M.
A

Rating
It's a very friendly company. It's all first name basis. I'm dickering for a new car now. I am hoping to have it by Christmas. They don't have a body shop, that's the only inconvenience. They do service their cars as far as oil change and things like that and any small repairs.
- Larry M.
B

Rating
It was pretty close, it wasn't far to drive. we've been there a couple of times now as far as leased cars are concerned. The dealership is nice and friendly. It's my wife's choice, I stay out of it. She found the dealership quite friendly and comfortable and she was comfortable going there. She was confident that the salesperson was competent. So, she's been going there, this is our 2nd lease so about 6 years.
On the last lease, I would have tried to push the numbers down a bit. I think she had gained a confidence in the dealership and didn't try to push them down as much as I would have.
The service is quite fast and on time.
- Karel H.
D

Rating
Buying from this dealership was a negative experience, primarily due to the Sales Manager being rude, abrasive, confrontational, and angry at me for asking to negotiate a price lower than the sticker price on this used car.
Yes, it was possible to leave without buying the car. I felt this was as good a deal as I was going to get in my area due to the
Palo Alto Car Dealerships Provider Name Locked
value of used Prius's at that time. Used Prius's that were three years old were selling at the same price as one and two year old cars with comparable features and mileage--some Prius's that were a year and two years old were selling at the same price as new ones. Not a best time to buy a hybrid when gas prices were high and looking like they might go to $4/
Palo Alto Car Dealerships Provider Name Locked
or more in the near future.
When I suggested a slightly lower price to the salesman during my negotiations, he offered hope and said he'd talk to his Manager. This is a tired old ploy and I am disappointed and disgusted that a salesman can't close a sale without playing this ridiculous game.
The Sales Manager came by in ten minutes, looking harassed and frustrated and angry, and whatever the problem was, he chose to take it out on me. He got in my face, used poorly-controlled anger, and was made at me for having the audacity to suggest it might be possible to drop the price a hundred dollars, or even fifty, off the sticker. At $19.5K there had to be room on a two-year-old car with 40,000 miles on it--at least that's what the Blue Book said.
He pulled out some printed sheet of figures and waved it in my face to justify why he had his hands tied and couldn't lower the price. He didn't let me hold or read the paper--I don't know what it was, maybe his alimony paperwork, It sure had him hopping mad. He talked angrily at me about how inappropriate it was that I attempted to negotiate, and stated the listed price was the only price, and the vehicle would only be sold at that price, he would not allow any negotiation for it.
Given the state of the local
Palo Alto Car Dealerships Provider Name Locked
, I bought the car and later discovered a lower front fog ight bezel/lens was broken. When I priced it I found it was close to $650; the glass itself cannot be purchased separate from the entire fog light housing. It added insult to injury.
On the salesman's side, he did apologize for his boss, and called me up a few weeks later to ensure I was satisfied. The only satisfaction I could have gotten was an honest price negotiation and a polite and professional experience. There's no going back there for me; that Sales Manager burned that bridge and I won't be visiting that company again, much less buying from them, even if the Manager has been fired or has left. I pass ten new and used car dealerships on the way to work every morning, and there are other companies and sales people who can take advantage of me without making me feel reduced and shamed and put upon.
- Richard S.

Car Dealerships in Palo Alto, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & R SVC

PO BOX 79
San Gregorio

A TO Z MOTORS

28908 County Road 87D
Winters

AC Restoration

45 Park Cir
Sausalito

Acura of Fremont

5700 Cushing Pkwy
Fremont

Acura of Pleasanton

4355 Rosewood Drive
Pleasanton

AFFORDABLE AUTO SALES BROKERS

1783 MICHIGAN AVE
Palo Alto

Albany Ford Subaru

718 San Pablo Ave
Albany

ALL PRO TOWING & RECOVERY

335 Mayock Rd Ste 8
Gilroy

Anderson Honda

1766 Embarcadero Rd
Palo Alto

Audi Palo Alto

1730 Embarcadero Road
Palo Alto

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353
Mission Viejo

Autobahn Motors

700 Island Pkwy
Belmont

AutoBrains

25751-6 Dollar Street
Hayward

Autocom Nissan of Concord

1290 Concord Ave
Concord

Autometrics Used Car Sales

10200 San Pablo Ave.
El Cerrito

AutoNation Acura Stevens Creek

4747 Stevens Creek Blvd
Santa Clara

Autooracle

San Francisco

AutoWest Honda Fremont

5780 Cushing Pkwy
Fremont

Avery Greene Honda

800 Admiral Callaghan Ln
Vallejo

Bay City Chevrolet

3093 Broadway
Oakland

Bills mobile car inspection

405 W San Carlos st
San Jose

BMW CONCORD

1967 Market Street
Concord

BMW OF SAN FRANCISCO

1675 HOWARD ST
San Francisco

BMW Specialists- AUTOBAHN DRIVING MACHINES

4009 Pestana Place #A
Fremont

Boardwalk Auto Ctr

1 Bair island rd
Redwood City

Boardwalk Chevrolet

535 East Bayshore Blvd
Redwood City

Boardwalk Nissan

1 Bair Island Road
Redwood City

Boardwalk Volkswagen

1 Bair Island Road
Redwood City

BOBBY'S PIT STOP

1655 COMMERCIAL WAY
Santa Cruz

British Motor Car Distributors

901 Van Ness Ave
San Francisco

British Motor Car Distributors Exotics

999 Van Ness Ave
San Francisco

Canepa

4900 Scotts Valley Drive
Scotts Valley

Capitol Subaru

920 Capitol Expwy Automall
San Jose

Capitol Subaru

920 Capitol Expressway Auto Mall
San Jose

Capitol Toyota / Scion

775 W. Capitol Expressway
San Jose

Car Care Service

PO Box 1407
Alameda

CARLSEN SUBARU

480 VETERANS BLVD
Redwood City

CarQ

4040 Civic Center Dr
San Rafael

Cash For Cars Oakland

1300 Clay Street Suite 600

CENTURY AUTO CREDIT

7422 MISSION ST
Daly City

Chrysler Jeep Dodge Ram Marin

201 Casa Buena Dr.
Corte Madera

Clark's Auto Repair & Machine Shop

10270 Imperial Ave
Cupertino

Classics By Steve

2308 Bates Ave Ste A
Concord

COLE EUROPEAN

2103 N MAIN ST
Walnut Creek

Concord Honda

1461 Concord Ave
Concord

Concord Kia Mitsubishi

2199 Meridian Park Blvd
Concord

CORPORATE AUTO WORKS

770 YUBA DR
Mountain View

Country Automotive

16880 Joleen Way
Morgan Hill

Courtesy Chevrolet

3640 Stevens Creek Blvd
San Jose

Credit Cars

2600 Petaluma Boulevard North
Petaluma

Dandos Automotive

45554 Industrial Pl
Fremont

DARCARS Of Fairfax Inc

10620 Fairfax Blvd

Diablo Subaru

2646 N Main St
Walnut Creek

DIRITO BROS WC VOLKSWAGEN

2020 N Main St
Walnut Creek

Dublin Chevrolet

4200 John Monego Ct
Dublin

Dublin Honda

6300 Dublin Blvd
Dublin

DUBLIN TOYOTA

4321 Toyota Dr
Dublin

ELITE MOTORS

6399 Mission St
Daly City

Enterprise Rent-A-Car

6876 Center St

EXCITING GILROY TOYOTA

6800 Chestnut St
Gilroy

FAST TRAX AUTO

10225 San Pablo Ave
El Cerrito

FINISH LINE TOWING, INC.

1517 MEMOREX DR
Santa Clara

Fletcher Jones Motorcars of Fremont

5760 Cushing Parkway
Fremont

FOR SALE BY OWNER

2585 EL CAMINO REAL
Santa Clara

FREEMAN TOYOTA

2875 CORBY AVE
Santa Rosa

Freeman Toyota

2875 Corby Ave
Santa Rosa

Fremont Chevrolet

43155 Auto Mall Cir
Fremont

Fremont Ford

39700 Balentine Dr
Newark

Fremont Toyota

5851 Cushing Parkway
Fremont

From Car to Finish LLC

451 Hungerford Drive

Fuentes Auto Detail

Mobile Service
Concord

Gilroy Chevrolet Cadillac

6720 Bear Cat Ct
Gilroy

H and F Auto Group

3624 edison way

Hanlees Hilltop Toyota

3255 Auto Plaza
Richmond

Hansel Honda

1310 Auto Center Dr.
Petaluma

HANSEL RV CENTER

1125 Auto Center Dr
Petaluma

Hansel Toyota

1125 Auto Center Dr
Petaluma

HENGEHOLD TRUCKS

762 SAN ANTONIO RD
Palo Alto

HONDA OF EL CERRITO

11755 SAN PABLO AVE
El Cerrito

Honda of Hayward

24919 Mission Blvd
Hayward

Honda of Marin

5880 Paradise Dr
Corte Madera

Honda of Morgan Hill

17100 Laural Road
Morgan Hill

HONDA OF OAKLAND

3330 BROADWAY
Oakland

Honda of San Leandro

1302 Marina Blvd
San Leandro

HONDA REDWOOD CITY

601 EL CAMINO REAL
Redwood City

Hopkins Acura

1555 El Camino Real
Redwood City

Hyundai Serramonte

1500 Collins Ave
Colma

Infiniti Marin

475 Francisco Blvd E
San Rafael

JLPM Auto Transport

2043 Emerson
Berkeley

Kastner GMC Honda

282 Soscol Ave
Napa

Ken Harvey's Dublin Mazda

5510 Scarlett Ct
Dublin

Kia of Santa Rosa

1255 Santa Rosa Ave
Santa Rosa

Land Rover Marin

195 Casa Buena Drive
Corte Madera

Land Rover of San Jose

4040 Stevens Creek Blvd
San Jose

Land Rover Redwood City

440 Convention Way
Redwood City

Larsen Auto Care

940 Petaluma Hill RD
Santa Rosa

Lawrence Volvo

2791 N. Main
Walnut Creek

LEXUS OF CONCORD

2101 MARKET ST
Concord

Lexus of Portland

8840 SW Canyon Rd

Lexus of Stevens Creek

3333 Stevens Creek Blvd
San Jose

LEXUS SERRAMONTE

700 SERRAMONTE BLVD
Daly City

Livermore Audi

3400 Las Positas Rd.
Livermore

Livermore AutoGroup

2266 Kitty Hawk
Livermore

Livescans2go

1333 Bynum Way
Oakley

Los Gatos Luxury Cars

620 Blossom Hill Rd
Los Gatos

MAGNUSSEN AUBURN DODGE

690 SAN ANTONIO RD
Palo Alto

Manly Honda

2750 Corby Ave
Santa Rosa

Manly Hyundai

2755 Corby Ave
Santa Rosa

Marin Luxury Cars

195 Casa Buena Dr.
Corte Madera

Marin Mazda Subaru

595 Francisco Blvd
San Rafael

MARTY'S MOTORS

10929 SAN PABLO AVE
El Cerrito

McGuinness Mechanics

3135 Kerner Blvd
San Rafael

McKevitt Fiat

2700 Shattuck Ave
Berkeley

Mercedes Benz of Oakland

2915 Broadway St
Oakland

MERCEDES-BENZ OF SAN FRANCISCO

500 8th St
San Francisco

Mercedes-Benz of Walnut Creek

1301 Parkside Dr
Walnut Creek

MOORE BUICK GMC

15500 LOS GATOS BLVD
Los Gatos

Moore Buick GMC

15500 Los Gatos Blvd
Los Gatos

My Perfect Automobile

307 Orchard City Dr, Suite 210
Campbell

Napa RV Sales Inc

350 Soscol Ave
Napa

Newell Auto Group

3925 Alhambra ave

Nicks Honda Acura

775 California Drive
Burlingame

Nissan Marin

511 Francisco Blvd East
San Rafael

Nissan of Santa Rosa

1275 Santa Rosa Ave
Santa Rosa

OAKLAND ACURA

277 27TH ST
Oakland

Oceanworks

2703 Tenth St
Berkeley

One Toyota of Oakland

8181 Oakport St
Oakland

Peninsula Infiniti

386 Convention Way
Redwood City

Premier Nissan

1120 Capitol Expy
San Jose

Price My Wheels

1379 Prada court
Milpitas

Putnam Mazda

65 California Dr
Burlingame

Putnum Toyota

50 California Dr
Burlingame

Randall Bros Used Cars

7505 Redwood Blvd
Novato

ROADSPORT

2031 SAN RAMON VALLEY BLVD
San Ramon

Saab Replay

1014 carleton street
Berkeley

San Francisco Hyundai

1020 Carolan Ave
Burlingame

San Jose Capitol Chevrolet

905 W Capital Expressway Auto Mall
San Jose

SAN RAFEL MITSUBISHI

807 E FRANCISCO BLVD E
San Rafael

Santa Cruz Superstore

1616 Soquel Ave
Santa Cruz

Saw Mobile Body Work

23978 Connecticut St
Hayward

Sell My Car San Francisco

1840 Gateway Drive Suite 200
Foster City

Serramonte Ford

999 Serramonte Blvd
Daly City

Shore Auto Lease Inc

1913 Atlantic Ave

SimpleCarz

555 E Evelyn Ave
Mountain View

SOS Foreign Auto

2051 Ashby Ave
Berkeley

SPECIALIZED AUTO INC

2415 CHANTICLEER AVE
Santa Cruz

SPECIALIZED AUTOMOTIVE SERVICE

1531 STERLING CT
Escondido

Stevens Creek Hyundai

4425 Stevens Creek Blvd
Santa Clara

Stevens Creek Subaru

3155 Stevens Creek Blvd.
San Jose

Stevens Creek Toyota

PO Box 9099
San Jose

Stewart Chevrolet Cadillac

780 Serramonte Blvd
Daly City

Stewart Chrysler Dodge Jeep Ram

800 Serramonte Blvd
Colma

Stoneridge Chrysler Jeep Dodge Of Dublin

6701 Amador Plaza Rd
Dublin

Sunnyvale Ford Lincoln

650 E El Camino Real
Sunnyvale

Sunnyvale Volkswagen

1025 E El Camino Real
Sunnyvale

Team Chevrolet

301 Auto Mall / Columbus Pkwy
Vallejo

Team Superstores

301 Auto Mall Parkway
Vallejo

Team Volkswagen of Hayward

2115 Mission Blvd
Hayward

The Ford Store Morgan Hill

17045 Condit Rd
Morgan Hill

TL Tillett's Automotive, Inc.

1426 Petaluma Hill Rd
Santa Rosa

Topline Automobile INC

823 N San Mateo Dr
San Mateo

Toyota 101

525 E Bayshore Rd
Redwood City

Toyota Of Palo Alto

690 San Antonio Rd
Palo Alto

TOYOTA VALLEJO

201 Auto Mall Pkwy
Vallejo

TOYOTA WALNUT CREEK

2100 N BROADWAY
Walnut Creek

TriStar Motors LLC

701 Illinois Street,
San Francisco

Union Jack

13555 Depot St
San Martin

Victory Honda

345 El Camino Real
San Bruno

VOLKSWAGEN OF STEVENS CREEK

4490 STEVENS CREEK BLVD
San Jose

Volvo Cars Marin

195 Casa Buena Dr
Corte Madera

Warner Transmission & Complete Inc

1112 Erickson Road
Concord

Weatherford BMW of Berkeley

735 Ashby Ave
Berkeley

WHEELS & DEALS of Silicon Valley inc.

3035 EL CAMINO REAL
Santa Clara

William Michael Automotive

1800 Richard Ave
Santa Clara

WolfePack Transport

22050 Lassen St
Chatsworth

Wondercar Automotive

20 LA Goma St
Mill Valley
Palo Alto Zip Codes

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