-Find top-rated Service Providers
Find top-rated Service Providers

Find Top-Rated Palo Alto Car Dealerships

Angie's List helps you hire the best - and avoid the rest!

Car Dealerships to Avoid

180

Top Rated Car Dealerships

5

Prevent buyer's remorse with us

  • Over 3 million people trust Angie's List to help make the right choice
  • Be informed to avoid costly mistakes
  • Shop with us to ensure a fair price
  • Our complaint resolution team will help if a project goes bad
+See Verified Local Reviews
See Verified Local Reviews

Over 2,040 reviews for
Palo Alto Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

+Join 3 Million People on Angie's List
Shop, Schedule, and Save on Services

Over 2 million people trust Angie's List.

  • Your Membership Includes:
  • Instant access to top rated businesses covering 700+ services
  • Our Complaint Resolution Team to help when a project goes bad
  • On-the-go access to our iPhone, Android, & iPad apps
Find top-rated Service Providers
See Verified Local Reviews
Join 3 Million People on Angie's List

Local Articles in Palo Alto

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

?

Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

?

For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

?
?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

?

Car Dealership reviews in Palo Alto

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Palo Alto, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & R SVC

PO BOX 79
San Gregorio

A TO Z MOTORS

28908 County Road 87D
Winters

A&L Auto Connection

288 E Virginia St
San Jose

AC Restoration

45 Park Cir
Sausalito

Acura of Fremont

5700 Cushing Pkwy
Fremont

Acura of Pleasanton

4355 Rosewood Drive
Pleasanton

AFFORDABLE AUTO SALES BROKERS

1783 MICHIGAN AVE
Palo Alto

ALL PRO TOWING & RECOVERY

335 Mayock Rd Ste 8
Gilroy

Anderson Honda

1766 Embarcadero Rd
Palo Alto

Audi Palo Alto

1730 Embarcadero Road
Palo Alto

Auto Title Loan Now

Moreno Valley

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353
Mission Viejo

Autobahn Motors

700 Island Pkwy
Belmont

AutoBrains

25751-6 Dollar Street
Hayward

Autometrics Used Car Sales

10200 San Pablo Ave.
El Cerrito

AutoNation Acura Stevens Creek

4747 Stevens Creek Blvd
Santa Clara

Autooracle

San Francisco

AutoWest Honda Fremont

5780 Cushing Pkwy
Fremont

Bay City Chevrolet

3093 Broadway
Oakland

Bills mobile car inspection

405 W San Carlos st
San Jose

BMW CONCORD

1967 Market Street
Concord

BMW Specialists- AUTOBAHN DRIVING MACHINES

4009 Pestana Place #A
Fremont

Boardwalk Auto Ctr

1 Bair island rd
Redwood City

Boardwalk Nissan

1 Bair Island Road
Redwood City

Boardwalk Volkswagen

1 Bair Island Road
Redwood City

BOBBY'S PIT STOP

1655 COMMERCIAL WAY
Santa Cruz

British Motor Car Distributors

901 Van Ness Ave
San Francisco

British Motor Car Distributors Exotics

999 Van Ness Ave
San Francisco

California Auto Rental & Sales

1449 Sacramento Ave.
West Sacramento

Canepa

4900 Scotts Valley Drive
Scotts Valley

Capitol Subaru

920 Capitol Expwy Automall
San Jose

Capitol Toyota / Scion

775 W. Capitol Expressway
San Jose

Car Care Service

PO Box 1407
Alameda

CarHop Auto Sales & Finance

7428 Mission St
Daly City

CarHop Auto Sales & Finance

1401 Sonoma Blvd
Vallejo

CarHop Auto Sales & Finance

12300 San Pablo Ave
Richmond

CarHop Auto Sales & Finance - Hayward

22220 Mission Blvd
Hayward

CarKibo

San Jose

CarlypsoSC

110 Glenn Way, Unit 7

CarQ

4040 Civic Center Dr
San Rafael

Cash For Cars Daly City

2171 Junipero Serra Blvd #2479
Daly City

Cash For Cars Oakland

1300 Clay Street Suite 600

Cash For Junk Cars Antioch

4041 Lone Tree Way #1936
Antioch

CENTURY AUTO CREDIT

7422 MISSION ST
Daly City

Chrysler Jeep Dodge Ram Marin

201 Casa Buena Dr.
Corte Madera

Clark's Auto Repair & Machine Shop

10270 Imperial Ave
Cupertino

COLE EUROPEAN

2103 N MAIN ST
Walnut Creek

Concord Kia Mitsubishi

2199 Meridian Park Blvd
Concord

CORPORATE AUTO WORKS

770 YUBA DR
Mountain View

COST SALES & LEASING

4125 MOHR AVE
Pleasanton

Credit Cars

2600 Petaluma Boulevard North
Petaluma

Dandos Automotive

45554 Industrial Pl
Fremont

Diablo Motors

2067 San Ramon Valley Blvd

Diamond Mitsubishi Fuso

1505 N. 4th Street
San Jose

DIRITO BROS WC VOLKSWAGEN

2020 N Main St
Walnut Creek

Dublin Honda

6300 Dublin Blvd
Dublin

East Bay Auto Dealer Inc.

27151 Mission Boulevard
Hayward

ELITE MOTORS

6399 Mission St
Daly City

Enterprise Rent-A-Car

2474 San Ramon Valley Blvd
San Ramon

EXCITING GILROY TOYOTA

6800 Chestnut St
Gilroy

Fairfield Toyota

2575 Auto Mall Pkwy.
Fairfield

Fast Lane European

350 Kiely Blvd
San Jose

FAST TRAX AUTO

10225 San Pablo Ave
El Cerrito

FINISH LINE TOWING, INC.

1517 MEMOREX DR
Santa Clara

Fletcher Jones Motorcars of Fremont

5760 Cushing Parkway
Fremont

FOR SALE BY OWNER

2585 EL CAMINO REAL
Santa Clara

Fremont Chevrolet

43155 Auto Mall Cir
Fremont

Fremont Ford

39700 Balentine Dr
Newark

Fremont Toyota

5851 Cushing Parkway
Fremont

Frontier Infiniti

4355 Stevens Creek Blvd.
Santa Clara

Fuentes Auto Detail

Mobile Service
Concord

Gilroy Chevrolet Cadillac

6720 Bear Cat Ct
Gilroy

H and F Auto Group

3624 edison way

Hanlees Hilltop Toyota

3255 Auto Plaza
Richmond

Hanlees Hilltop Toyota

3255 Auto Plaza Rd
Richmond

Hansel Honda

1310 Auto Center Dr.
Petaluma

HANSEL RV CENTER

1125 Auto Center Dr
Petaluma

Hansel Toyota

1125 Auto Center Dr
Petaluma

HENGEHOLD TRUCKS

762 SAN ANTONIO RD
Palo Alto

HONDA OF EL CERRITO

11755 SAN PABLO AVE
El Cerrito

Honda of Marin

5880 Paradise Dr
Corte Madera

Honda of Morgan Hill

17100 Laural Road
Morgan Hill

HONDA OF OAKLAND

3330 BROADWAY
Oakland

Honda of San Leandro

1302 Marina Blvd
San Leandro

Hopkins Acura

1555 El Camino Real
Redwood City

Hyundai Serramonte

1500 Collins Ave
Colma

Infiniti Marin

475 Francisco Blvd E
San Rafael

Infiniti Of Oakland

2735 Broadway
Oakland

Jaguar Marin

195 Casa Buena Dr.
Corte Madera

Jason Cruz Equipment Services

2033 La Salle Drive
San Mateo

JLPM Auto Transport

2043 Emerson
Berkeley

Just Tie A Bow On It

12775 Saratoga Woods Circle
Saratoga

Kia of Santa Rosa

1255 Santa Rosa Ave
Santa Rosa

Land Rover Marin

195 Casa Buena Drive
Corte Madera

Land Rover of San Jose

4040 Stevens Creek Blvd
San Jose

Land Rover Redwood City

440 Convention Way
Redwood City

Larsen Auto Care

940 Petaluma Hill RD
Santa Rosa

Lawrence Volvo

2791 N. Main
Walnut Creek

LEXUS OF CONCORD

2101 MARKET ST
Concord

LEXUS SERRAMONTE

700 SERRAMONTE BLVD
Daly City

Livermore Audi

3400 Las Positas Rd.
Livermore

Livermore AutoGroup

2266 Kitty Hawk
Livermore

Livescans2go

1333 Bynum Way
Oakley

Los Gatos Luxury Cars

620 Blossom Hill Rd
Los Gatos

MAGNUSSEN AUBURN DODGE

690 SAN ANTONIO RD
Palo Alto

Manly Hyundai

2755 Corby Ave
Santa Rosa

Marin Luxury Cars

195 Casa Buena Dr.
Corte Madera

MARTIN'S AUTOS

36835 fremont blvd.
Fremont

Marty's Motors

10929 San Pablo Ave
El Cerrito

McGuinness Mechanics

3135 Kerner Blvd
San Rafael

McKevitt Fiat

2700 Shattuck Ave
Berkeley

MENLO HONDA

601 EL CAMINO REAL
Redwood City

Mercedes Benz of Oakland

2915 Broadway St
Oakland

Mini of Stevens Creek

4201 Stevens Creek Blvd
Santa Clara

MOORE BUICK GMC

15500 LOS GATOS BLVD
Los Gatos

Moore Buick GMC

15500 Los Gatos Blvd
Los Gatos

My Perfect Automobile

307 Orchard City Dr, Suite 210
Campbell

Napa RV Sales Inc

350 Soscol Ave
Napa

Newell Auto Group

3925 Alhambra ave

Nicholas Parks Kia Hyundai

1066 Marina Blvd
San Leandro

Nicks Honda Acura

775 California Drive
Burlingame

Nissan Marin

511 Francisco Blvd East
San Rafael

Nissan of Santa Rosa

1275 Santa Rosa Ave
Santa Rosa

Nissan Serramonte

1500 Collins Ave
Colma

OAKLAND ACURA

277 27TH ST
Oakland

Oceanworks

2703 Tenth St
Berkeley

One Toyota of Oakland

8181 Oakport St
Oakland

Peninsula Infiniti

386 Convention Way
Redwood City

Premier Nissan

1120 Capitol Expy
San Jose

Price My Wheels

1379 Prada court
Milpitas

PUTNAM LEXUS

390 CONVENTION WAY
Redwood City

Putnam Mazda

65 California Dr
Burlingame

Putnum Toyota

50 California Dr
Burlingame

Quality Auto Dealer

28534 Mission Blvd
Hayward

Randall Bros Used Cars

7505 Redwood Blvd
Novato

ROADSPORT

2031 SAN RAMON VALLEY BLVD
San Ramon

S&R Motors

19902 Mission Blvd
Hayward

Saab Replay

1014 carleton street
Berkeley

San Francisco Hyundai

1020 Carolan Ave
Burlingame

SAN RAFEL MITSUBISHI

807 E FRANCISCO BLVD E
San Rafael

Saw Mobile Body Work

23978 Connecticut St
Hayward

Sell My Car San Francisco

1840 Gateway Drive Suite 200
Foster City

Serramonte Ford

999 Serramonte Blvd
Daly City

Shore Auto Lease Inc

1913 Atlantic Ave

SimpleCarz

555 E Evelyn Ave
Mountain View

SJC CARS INC.

478 E SANTA CLARA ST.# 212
San Jose

SOS Foreign Auto

2051 Ashby Ave
Berkeley

SPECIALIZED AUTO INC

2415 CHANTICLEER AVE
Santa Cruz

SPECIALIZED AUTOMOTIVE SERVICE

1531 STERLING CT
Escondido

STEVENS CREEK AUDI

3350 STEVENS CREEK BLVD
San Jose

Stevens Creek Chrysler Jeep Dodge

4100 Stevens Creek Blvd
San Jose

STEVENS CREEK NISSAN

4855 STEVENS CREEK BLVD
Santa Clara

Stevens Creek Subaru

3155 Stevens Creek Blvd.
San Jose

Stewart Chevrolet Cadillac

780 Serramonte Blvd
Daly City

Stewart Chrysler Dodge Jeep Ram

800 Serramonte Blvd
Colma

Stoneridge Chrysler Jeep Dodge Of Dublin

6701 Amador Plaza Rd
Dublin

Sunnyvale Ford Lincoln

650 E El Camino Real
Sunnyvale

Sunnyvale Volkswagen

1025 E El Camino Real
Sunnyvale

Team Chevrolet

301 Auto Mall / Columbus Pkwy
Vallejo

Team Superstores

301 Auto Mall Parkway
Vallejo

Team Volkswagen of Hayward

2115 Mission Blvd
Hayward

The Ford Store Morgan Hill

17045 Condit Rd
Morgan Hill

TL Tillett's Automotive, Inc.

1426 Petaluma Hill Rd
Santa Rosa

Topline Automobile INC

823 N San Mateo Dr
San Mateo

TOYOTA Marin

445 FRANCISCO BLVD. E
San Rafael

Toyota Of Palo Alto

690 San Antonio Rd
Palo Alto

Toyota Sunnyville

898 W El Camino Real
Sunnyvale

TriStar Motors LLC

701 Illinois Street,
San Francisco

Union Jack

13555 Depot St
San Martin

USAA Bank

PO Box 33490

VOLKSWAGEN OF STEVENS CREEK

4490 STEVENS CREEK BLVD
San Jose

Volvo Cars Marin

195 Casa Buena Dr
Corte Madera

Warner Transmission & Complete Inc

1112 Erickson Road
Concord

WHEELS & DEALS of Silicon Valley inc.

3035 EL CAMINO REAL
Santa Clara

Winn Volkswagen

39695 Balentine Drive
Newark

WolfePack Transport

22050 Lassen St
Chatsworth

Wondercar Automotive

20 LA Goma St
Mill Valley

Yellow Cab San Jose

2155 Lamai Ave
San Jose

Shop Local Car Dealership Services in Palo Alto, CA

Join Angie's List to get the best local reviews in Palo Alto.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Car Dealership
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money