Oceanside Medical Equipment

in Oceanside, CA

28
Medical Equipment are
in Oceanside

3
Medical Equipment in Oceanside
are top rated

F
Rated by
Radine R.
"I explained to
that I would be informing Angie's List that I was not pleased. He asked me how,the situation could be made better. I told him that the" device I had received was filthy dirty and had something brown smudged all over the bottom. Before I took the concentrator into my home, I needed to thoroughly clean the bottom. I also needed to drive back to their office. I told him that it would cost me money for gas, and I would need to spend time cleaning the dirty device. I asked for $20 to compensate me for my gas, time spent driving, and time I would be spending cleaning up the filthy dirty machine.
laughed and told me that it would be illegal to compensate me and practically accused me of extortion. He said that I was being sarcastic and was not allowing him to speak. I told him that I did not recall hearing the words, I am sorry. Please do not try to deal with
. He does not treat women well over the phone. About an hour later, a young man named
arrived at my door with a newer concentrator that was not filthy dirty. He assisted me with placing the plastic bottle on the concentrator, and he was very helpful. He explained that the bathrooms at
did not have bars to hold onto because construction was being done in the area of the bathroom. I understood that someone who needs bars would not want to use their bathroom, but I use my home bathroom every day and night without the use of metals bars. If I can use my own bathroom, what is so wrong about allowing me to use a restroom. A local fast food restaurant will allow me to use a bathroom if I just buy a sandwich or a
. My insurance is paying $173 per month (according to the paperwork) to rent this concentrator. Please avoid Dealing with
. Always know what your doctor,has prescribed for you when dealing with any medical supply company. I hope that this report will help other members of Angie's List.
F
Rated by
Avinash R.
"I finally received an appointment to get a CPAP machine after waiting for 10 days at your Wilmington location. The therapist who trained me to use the machine was good and she gave" me her card in case I had any questions. After using for 10 days I woke up being miserable since the
did not fit me well. So I called the
requesting for trying out another
and told the agent that my surgery was in 3 days and hence would appreciate a reply. I was promised that my situation was elevated and I should expect a call within24-48 hours. It has been more than 3 weeks now and none has bothered to call me till date and I still wake up being miserable due to the
. I tried to email the therapist using the card she gave and to my utter disappointment the email id on her card has someone else name on it.
D
Rated by
Dale P.
"I ordered new CPAP
in
and after 2 weeks I called them to find out why it hadn't arrived. I was told that the manufacturer is behind" on making the masks. Finally after a month, I went to the store and they said they had called the manufacturer daily and they still don't have any. I was told to try another medical equipment supply store in town. When I went to the other store, they said they have been having customers from
coming to them with the same story. They said that the manufacturer had plenty and they kept a supply of masks. I don't know why the manager lied about the manufacturer not having any masks instead of just telling the truth that they didn't want to be in the CPAP business any more.

Local Articles in Oceanside

Medical equipment and supplies

Medical supplies and medical equipment are designed to help you function as normally as possible while you recover from surgery, hospitalization or adjustments to physical changes in your lifestyle.

Angie's List
Home Healthcare - Medical Equipment & Services

When a wheel fell off Troy Hutcherson's power wheelchair as he was leaving a Colts game, the Indianapolis resident's father and bystanders had to ferry the man and his 300-pound chair through a crush of fans. "I was shocked," says Hutcherson, whose surprise turned to anger at the company that had recently serviced the wheelchair.

Angie's List
Home Healthcare - Disability Equipment & Services, Home Healthcare - Medical Equipment & Services

Handicap equipment contractor earns a rave review for his quick response and quality work.

Medical Supply reviews in Oceanside

D

Rating
We equipment if fine. Customer service is terrible. Three examples - 1. When we received the bipap device, we were told that came with in-house service 24-hours a day. When we had problems, we waited until morning to call. At that time, we were told to bring the device to the office - no in-home. 2. We needed the pressure checked on the device. I asked if I could drop it off on the way to work. Theanswer was yes. When I went to drop it off, I was asked to stay. An hour later, after no service, I asked the manager if I cold just leave it. The I could. An hour or work time wasted. 3. We had a prescription for an overnight oximetry with the results to be faxed to the Dr. Two days later, I called to ensure the fax had gone out. After waiting on hold, I was told that if it had not, it owuld be shortly. I take that as a no, it had not been sent. The alternative is they could not fined the proper person to ask. That seems to be a pervasive problem - the right person is not available at the moment. We now have a prescription to add oxygen to the bipap. We will use a different vendor.
- DANIEL M.
F

Rating
Oceanside Medical Equipment Provider Name Locked
was more worried about maximizing their profit vs best treatment for patient. Misled me on treatment options and equipment rental options. I returned equipment and have continued to be billed and being harnessed with calls on rental payments for equipment that was returned.
I cannot warn you enough to stay away from this company.
- Monte S.
F

Rating
My mother has been put on an oxygen concentrator for congestive heart failure, and they are billing us each month for equipment that should be covered by the insurance. I have made many calls to them to sort it out but they just keep billing us. It has added up to about $1800 at this point. It is absolutely outrageous, and I
Oceanside Medical Equipment Provider Name Locked
’t know why they are not taking care of it, and I might go to Consumer Protection on this. They are billing us directly as if we never had insurance. My mother has Blue Cross Blue Shield to cover it, but they have never pursued it. I have talked to Blue Cross Blue Shield and they say that the equipment is covered by them. They never serviced the equipment. They never called us and didn’t bill us for more than 10 months or so. They never gave us any indication of any problems at all until they sent us a huge bill. Their paperwork doesn’t accurately tell us what they are doing. I wouldn’t recommend them to anyone.
- THOMAS C.
A

Rating
They were on the case when my dad had to go into the ER. He was hospitalized for 3 days and now he is in residential care. They are absolutely wonderful. I don't know what the general going rate is for home health care but we started out 3 hours in the morning and 3 hours in the evening. It turned out my dad needed more care so then we were suddenly looking at $12,000 a month at $20 an hour so that's why he is in a residential care facility. He wanted to be home but $20 an hour around the clock is unaffordable.
- Cara M.
D

Rating

1. On June 21, 2012 (Thursday), I purchased an item from
Oceanside Medical Equipment Provider Name Locked
. At the time of the purchase, the
Oceanside Medical Equipment Provider Name Locked
employee stated that the item could be returned within 3 business days.
2. On June 25, 2012 (Monday), the 2nd business day after my purchase(i.e. a cushion ring for wife), an
Oceanside Medical Equipment Provider Name Locked
employee (different than the one from whom I bought the item on Thursday) stated that the item was considered a "personal item" and could not be returned.
3. If the employee from whom I purchased the item had told me that the item could not be returned, I would NOT have purchased it.
4. At the bottom of the document that I signed when I purchased the item, it clearly states that some items are excluded from the return policy.
5. It was my fault for not reading the whole paragraph on "Return Policy".
6. My complaint is that the
Oceanside Medical Equipment Provider Name Locked
employee who sold me item should have told me that the item was considered a "personal item" and COULD NOT BE RETURNED, instead of telling me that the item could be returned within 3 business days and that a 35% restocking fee would be charged.
7. I just think that it is good customer service/good business for the retailer to tell the customer that the item could NOT be returned prior to it being purchased. Maybe the employee did not know the policy. Maybe she needed to be educated so that she could in turn educate the customer.
8. Either way, it was not a good experience. I paid $20.00 for item that we will not use.
- Jerry W.
A

Rating
My dad has sleep apnea and needed a C-
Oceanside Medical Equipment Provider Name Locked
machine.
Oceanside Medical Equipment Provider Name Locked
came to our house with the machine and let
Oceanside Medical Equipment Provider Name Locked
pick his own attachments. They sat down with us and completely briefed us on the machine, how to use and care for it, etc. I was really impressed. They came all the way up to Sunland from Long Beach (a LONG drive) and the woman (
Oceanside Medical Equipment Provider Name Locked
, I believe) was so kind. She was here for about an hour. We are also on a payment plan and pay for the machine at $100 a month, which is very helpful to my family.Overall a very impressive company.
- Trish G.
A

Rating
The services, punctuality and the follow up was just wonderful. I was very satisfied with the care that she gave me. She had gentle hands, and she knew how to soothe me. She was always cheerful and kind. I felt that she was doing something professional but also that she felt my pain. I give her an A on everything.
- ARTHUR H.

All Medical Equipment in Oceanside, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Plus Medical Billing, LLC

1133 Pacific Grove Loop
Chula Vista

A Step Above

PO Box 1442
Vacaville

Access Medical

3274 Grey Hawk Ct
Carlsbad

ADT Medical Alert Systems

3830 Calle Fortunada
San Diego

Advantage Plus Caregivers

22048 Sherman Way
Canoga Park

American Custom Technologies

2625 Temple Heights Dr.
Oceanside

American Wheelchair Center

605 Sycamore Ave
Vista

Ashley Medical, Inc

1515 Washington St

Better Life Mobility Centers

8130 Parkway Dr
La Mesa

cozyorange.com

Radiant Activewear, Inc.

Deluxe Medical

8388 Parkway Dr
La Mesa

Dental Hygiene In Home

17016 Palacio Pl

FirstStreet

1998 Ruffin Mill Rd

HANDI-RAMP INC.

510 North AVE

JG McGinness Foot Orthotics

1445 Dekalb Street

Lemon Grove Medical Supplies

7737 Pacific Ave
Lemon Grove

LifeCare Solutions

10119 Carroll Canyon Rd
San Diego

MEDICAL GUARDIAN LLC

1818 Market Street

Pacific Mobility

1355 Grand Ave
San Marcos

Palomar Pomerado Home Health

555 E Valley Pkwy
Escondido

StayHome Care Solutions

3130 Bonita Road, Suite 206
Chula Vista

The Standing Company

5848 Dixie Hwy

The WalkEZstore.com

2309 West Smith Valley Road

Valued Relationship Inc

1400 Commerce Ctr Dr

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