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1. A piece of granite cracked and instead of replacing it, they installed in anyway and tried to
2. We accepted a change order for a larger scope on two bathrooms, but when the job was done, the price doubled without any new change in scope. To get us to accept higher price, he pulled his crew to a different job which caused delays and problems for us because our renovation funds were coming from a lender with deadlines to complete the work.
3. Painters broke a window during power washing they never fixed
4. Although we had a competing bid for patching & painting the interior for under $10,000, we paid $17,500 to patch & repaint the interior because
5. They were replacing plumbing lines & although there was plenty of budget to run pipes inside the walls, they chose to go outside telling me the walls were “too crooked” to put the pipes inside. After talking with another plumber, I found out this was BS and they were just taking a shortcut.
6. We paid $800 to sand, prime, & apply two coats of stain to cabinets. Although we weren’t here to see the work, it looks like no more than a once over with stain spray from a can.
7. His painter didn’t prep the porch properly before painting and now the porch looks like a splotchy mess. Painter denies responsibility & credit offered by contractor was negligible compared to cost to fix.
We gave him an opportunity to right the wrong and instead he ignores our calls. Maybe you can expect something different...
Overall I cannot recommend him highly enough. And I have numerous times and everyone I have sent him to has the same experiences I have had, we are all very satisfied.
Maybe I was too hasty in posting my review of
construction. I know I was frustrated, disappointed and angry at the last
several attempts in getting my remodel project completed.
There is new communication. between my recently hired
project manager and
[ Thanks to Angies List for your assistance in getting this to the front burner]
The facts remain the same; the water and gas plumbing will
not pass city inspection as is, the shower leaks and the driveway is cracking
in several places. However,
fixing the plumbing, leaking shower, and the kitchen issues.
I do believe
pleasure from and takes pride in a job well done. I do not know what went wrong
on my remodel. I am in anticipation that I will have a completed remodel within
3 to 10 days, and passing all the final permit inspections.
I will keep you posted.
(Angies List: We pasted this, nicely formatted from Word 2007, looks bad here, we can send file upon request)
Here we are over a year later and we are still not complete.
We are referring to our project with
Our last phone call from
jobs and have not yet opened your last email" We now consider that
If you want quality work, do not hire
If you want work done in a timely manner, do not hire
If you are concerned about the price, do not hire
If you want clear, concise, honest communication, do not hire
I thought I
knew what questions to ask, what to check, in order to pick a good contractor
to remodel my home. I had more
information and more resources than the average homeowner does.
answered the phone, a very good sign in my book, he is easily reachable by
phone. I checked
the California State Licensing Board (CSLB). There was an infraction, which I
questioned and he cleared to my satisfaction. BBB rated him in good standing,
and he was listed on Angies List. He appeared to have met his previous
I met with
him in person and found him pleasant enough. We spoke of his liability
insurance, and worker’s comp coverage. He spoke of his dedication to quality
work and even said he frequently does extra things that may not be on the
that I had a 4-phase remodel in mind. #1 The roof replacement which also
included putting the heater in the attic, #2 the reconfiguration of the two
bathrooms along with the laundry room, #3 the driveway repaved and #4 finally
the kitchen remodel. I also wanted him to look at the sagging floors throughout
the house and determine if that was a foundation concern and what the cost
would be to remedy this flaw.
The work that
I contracted with
approve). The subcontractors were not
and have yet to recieve them. A year and
a half later, the plumbing will not pass the permit inspection, the shower door
is leaking, the driveway is cracking in several places, the kitchen flooring is
buckling, and gas line to the new water heater is improperly installed and has
not passed inspection.
began with the attic access for the new heater in the summer of 2012, and roof
replacement. The roof repair included
the removal of the old layers of roofing, added sheathing and repairs to the
rotted wood. The installation of a new
composite roof and gutters. I am
satisfied that this work is completed.
From there we
contracted to remodel the area of the house that was the full bath, utility
closet, powder room and laundry room.
Repeatedly we received assurances that
Work". Even when I questioned two
specific subs that
promised completion of the Bath and Kitchen by 90 days. We moved out as of the
apartment. As of March the baths were still not done, and the kitchen
was still demolished down to studs. We informed
in the house by 9 April 2013. Get stuff
stay in the apartment, is when we first became aware of the mess that would
unfold. The plumber worked at nights, and seemed high on something -- we
enquired lightly, "that's how he is, it is OK" was the response from
noticed that the tile installer was anywhere in the house other than at the
tile work. And the tiling seemed to take
weeks to show progress. Our front porch
became the cutting area, we are still cleaning the tile dust and debris.
wanted our driveway replaced. It was demoed and replaced and we waited
over a month as instructed before using it. The driveway now has cracks
that showed up within the first few months. These cracks run in both
directions the full span of our driveway.
concrete" and takes no responsibility for cracking. During the
concrete installation, concrete was splashed on the garage door and was not
washed off. We now have concrete spots on the door.
done we are moving back in 9th of April [130 days], and we came back to:
Baths mostly done, and no kitchen. We cooked in the microwave, washed
dishes in the bathroom sinks. We had use of the living room, bedrooms and
We finally got the kitchen
together about mid May 2013. However,
it is still not complete and will not pass inspection. We have had several meetings since then to
request completion and repairs. One item has been repaired, the leak
inside the shower wall which turned out to be a bad cap on the shower valve.
For the last
work that was incorrectly performed. He has been unwilling to fix or complete
the work for which he has been paid, $133,000 in total. His recent
conversations have been rude, bullying, manipulative, filled with accusations,
and has refused to take any responsibility for the poor workmanship of his
We are at a
stalemate. As a result the of Ricks actions and conversations we have felt the
need to ask for assitance, we have hired a project manager to aid us in
successful completion of this project.
We hired Kenn
The estimated cost to complete the work and repairs needed is at
least additional $25,000.
are the open items that we consider
Toilet in master bath loose / rocking
Drains in master sinks do not hold.
Nails from microwave installation go through wall
The plumbing under the house installed with bent pipes and poor
Will not pass inspection As
well, the drains are questioned.
Dishwasher drain will not pass inspection
Outlet for microwave will not pass inspection
Gas plumbing will not pass inspection, still has gas test meter
Cleanout missing for washer drain
Garage door damaged with concrete on it.
Linoleum in kitchen is buckled, the floor squeaks
Kitchen finishes. Excess grout and caulking , also nails inside
Transitions from wood to tile / linoleum – not acceptable match.
Tub spout in tub bath, drips when you fill the bath.
Mess, the old piping was not removed under the house.
We spent over $133,000 with
Along with AngiesList we are filing our complaint with the CSLB
and the BBB today.
last minute to fix a leaky roof before the rainy season had begun. He fit me in
when a lot of contractors wouldn’t, and I was and am very grateful for that.
However, in terms of the quality and thoroughness of his
work, I can’t give him good ratings. In the course of taking out a chimney
attached to the side of our house, his workers put a hole into our bedroom
sheetrock. It’s not a hard fix, but it was still their doing, and they didn’t
fix it even when requested. They also did not finish the clean up work. They
left the demolition debris in our side yard, and it took my husband a full day
and two truckloads to the dump to clear it himself. We gave him a full month,
with multiple reminders to do it, as we paid him to, but he did not follow
through. We’ve also had no contact from him even apologizing.
I know it was a favor that he squeezed me into his busy
schedule, and so far it is true that my roof is not leaking, but leaving a hole
in my wall and debris in my yard was highly unprofessional. Both of these will cost us time and
money to remedy. Based on my experience, I would not recommend this contractor.
I found the charges to be reasonable. He has a very hard working crew that did a first rate job.
I had gotten another bid on the job and simply stated,
plumbing and general construction. I didn’t what the work subbed out. This allowed the project to be completed in the time
I was amazed reading the negative comments posted and only assume that the folks either didn’t care about the quality of the work they wanted or simply wanted the work done for free. I might add that I think I am easy to work with and don't have unreasonable expectations. I also believe that folks are entitled to fair pay for a job well done.
I had thought long and hard about how to do this job and came to no good idea except the conclusion that renovating this basically sound structure was worth-while. I turned to this well-recommended "design-build" firm. MTAC came up with renovation scheme and preserved the structure. They used their good engineering judgment, craftsmanship, and ingenuity throughout.
They were responsive regarding added details that I requested, and when extra costs were involved the pricing of such "extras" was well-explained and fair.
The concrete walkway looks very good, too.
contacted the company we received a very quick response from them. The
fellow came out right away and gave me an estimate. We had him do
another task which he completed to our satisfaction, in a timely and
professional manner .We would certainly use this company again. we were pleased with their work and their quick response.
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