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Plus, he is a licensed, bonded and insured contractor which should mean a lot to an individual homeowner.
As a bonus, he called me back within a few days to make sure everything was good to go... and once again.. it was to check on things.. without any upsell..
He was very reasonable about prices including charging a $80 fee for the visit which is good for 30 days (in other words, if he has to come back, he won't charge another $80 just to get here). He guarantees all his work and the parts he puts in (if anything he does needs fixing, he'll come back and replace/redo for free).
Also, he didn't do more than necessary, gave me good choices about how to deal with the issues he discovered, and helped me solve other problems (e.g. how to get softened water from my house to my tub).
All in all, an excellent experience.
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