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86

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F
"I have collision coverage through Visa/MetLife and I explained that to them, but they told me that that coverage was not complete or had been changed and I would" still need their collision coverage. I yielded and got the additional coverage, but when i called Visa, they informed me that the coverage had not changed and was sufficient for the rental car. Enterprise kept pressing the issue that it was not covered, when it was. Visa assured me that I was right in my argument to Enterprise, but Enterprise wouldn't yield on it. It just sticks in my craw that I paid for something that I didn't need and didn't want, but they wouldn't make any correction. It's a terrible way to do business. They're essentially cheating people out of money.

-John M.

F
"I was to be picked up at Home Depot at 3 PM. Called at 2:45 to remind them. Had to call again at 3:15 and I was finally picked up at 3:40 PM. Home Depot was 10 minutes" from Enterprise office. Drove away in "non-smoking" rental car and smoke smell was so bad I had to go back the next day to exchange it. Second car had sickening air freshener smell and driver's seat sat down so low it felt broken. I drove it anyway. Got charged $70 extra to drop off at airport 30 minutes from Enterprise office. Early flight so no one to check me in. Had to use key drop. Enterprise is claiming the car had damage and was "almost undriveable" even though I drove it at 80 mph (legal on Texas tollway) for 45 minutes to get to the airport.

-David L.

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Local Articles in Newport Beach

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

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Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

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Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

Angie's Answers

?
Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
?
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Car Rental reviews in Newport Beach

F

Rating
After a long shuttle bus ride to the rental car facility, we walked over the the Budget counter to see one guy working and a line of about 20 people. No other company had a line at their desk. The manager refused to help and only poked is head out to hang up some signs and argue with some other people. It took over an hour to get my car from a guy that seemed to hate his job. When we returned this rental a few days later we encountered the same lazy attitude from the parking lot employees...Never again with Budget!
- Michael F.
C

Rating
I scheduled the car to be picked up at the Altamonte Springs
Newport Beach Car Rental Companies Provider Name Locked
just outside
Newport Beach Car Rental Companies Provider Name Locked
.
My ride from the airport drove me there and there was no more
Newport Beach Car Rental Companies Provider Name Locked
office in the hotel - no contact with me, the 1-800 number contact didn't even know there was no more
Newport Beach Car Rental Companies Provider Name Locked
office there. So we googled the next closest
Newport Beach Car Rental Companies Provider Name Locked
(several miles away) and took a
Newport Beach Car Rental Companies Provider Name Locked
they might be there still and know something. The gentleman behind the counter told me he had tried to call me the day of my flight using my home number - there was no message. He also have 2 other cell numbers to call, but didn't try. I ask him about some kind of compensation and he said he'd give me an upgrade - well, after sitting in the car about 15 minutes, I could tell it was a 'smoker' car; it ran rough and jerked when given gas. I did buy a can of spray febreeze and kept using it in the car - I left it for the next unfortunate soul at the airport.
So, I chalked it up to 'live and learn' and hope AAA can use another company else; I get my own car from someone.
- mary S.
F

Rating
I booked a
Newport Beach Car Rental Companies Provider Name Locked
full size car from priceline, full price paid $268 for a week. I was given a camry. And I did not ask for an upgrade.
When I returned the car, I was charged another $172. I saw that but was in a rush, so when i reached home, i inquired with priceline. I was told it was because I upgraded my vehicle.
Well I specifically refused upgrade. and I DID NOT KNOW that Camry is not their full size car and why did they still give me that??
When i call them, they say well I signed for an upgrade and they cannot do anything!!
That's misleading and cheating.
Never again
Newport Beach Car Rental Companies Provider Name Locked


- Awais S.
A

Rating
This was one of the best car rental experiences I have had. The rental process was quick, all details were explained adequately. We were able to choose one of several models of small SUVs (the vehicle class we chose) to fit our needs (we needed decent
Newport Beach Car Rental Companies Provider Name Locked
space but not a large back seat). Checking the vehicle back in at the end of our stay was also very quick. Would highly recommend Thrifty!
- Susan K.
A

Rating
Diamond employees do a great job of returning phone calls promptly and providing me with the information I need to keep all of our vehicles in good condition. Though a dealer had suggested that I needed more routine maintenance, Diamond confirmed that, in fact, all I needed to do was a tire rotation. The recommendation as to where I should have that done also saved me $50 or so.
- Adrienne D.
F

Rating
Wow, Unbelievably RUDE to their customers. I was quoted price on the phone and when I called back to book the rental the price had changed. When I asked why the price changed the guy on the phone instantly became rude, condescending, and augmentative. Instead of answering my question, he simply said "This isn't going to work" and hung up on me.
I was just trying to be nice and give them business...

- Donald Z.
D

Rating
The driver allowed people from the street into our party bus where all of our personal items and wallets were located when non one was on the bus and without our permission or knowledge. When I called them to ask for a supervisor, the person took my phone number and I have yet to receive a call back.
- Mary Jo H.
A

Rating
Wanted to rent a car while mine was in the shop, went for weekly rental as my car would take several days to be finished. Rented one of the cheapest cars as far as price, and received a Nissan Versa Note, which has auto, air, and a lot of options. The car was very clean, well maintained, and very fun to drive. I actually would have considered buying this car from Enterprise if for some reason mine was not able to be fixed.
I have used Enterprise in
Newport Beach Car Rental Companies Provider Name Locked
Missouri, and
Newport Beach Car Rental Companies Provider Name Locked
and
Newport Beach Car Rental Companies Provider Name Locked
Cajon. I was impressed each time with the quality of the cars, and the professionalism. I also have appreciated the lack of hard-sell when it comes to the expensive rental-car insurance, which I normally do not spring for.
- Dennis F.

Car Rental Companies in Newport Beach, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&E Worldwide Limousine

4655 Natick Ave
Sherman Oaks

A-1 UNITED AUTO RENTAL

3931 Birch St
Newport Beach

Ace Transportation Services

8652 Oceanview Dr.
Orange

ALAMO CAR RENTAL

4361 BIRCH ST
Newport Beach

ALL ABOUT U LIMOUSINE SERVICE

23441 GOLDEN SPRINGS DR SUITE 113
Diamond Bar

All Automotive Needs-CK Automotive Support

11400 S Hoover St
Los Angeles

AM PM RENT A CAR

3848 Campus Dr Ste 102
Newport Beach

AMPM Rent A Car

3638 Overland Ave
Los Angeles

Apex Driving School

1170 Baker
Costa Mesa

Apex Golf Carts Rental - Service - Sale

22365 El Toro Rd. #160
Lake Forest

ATWEST RENT A CAR

5777 W 98TH ST
Los Angeles

AVIS RENT A CAR

1 INDUSTRY HILLS PKWY
La Puente

AVIS RENT A CAR

888 DOVE ST
Newport Beach

AVIS RENT A CAR

688 DOVER DR
Newport Beach

Avlacor Auto Body

18405 Eddy St
Northridge

Avon Rent A Car-Truck-Van

7080 Santa Monica Blvd
Los Angeles

Best Car Purchase

12304 Santa Monica Blvd
Los Angeles

Bestway Rent-A-Car

1150 E Colorado Blvd.
Pasadena

Beverly Hills Rent A Car

9220 S Sepulveda Blvd
Los Angeles

Beverly Hills Rent A Car

3939 West Coast Hwy
Newport Beach

BUDGET RENT A CAR

12541 ROSECRANS AVE
Norwalk

BUDGET RENT A CAR

4200 Campus Dr
Newport Beach

Budget Rent A Car LAX

9775 Airport Blvd
Los Angeles

Cardinale Volkwagen of Corona

2603 Wardlow Rd
Corona

Cares Vehicle Registration Service

3760 Cahuenga Blvd
Studio City

Carriage Collision Inc

18042 Gothard St
Huntington Beach

Collision Auto Repair Specialist

184 N Meridith Ave
Pasadena

Crown Limousine LA

12300 W Washington Blvd
Los Angeles

Culver City Volvo

11201 Washington Blvd
Culver City

Dpn car rentals

5023 Parkway Calabasas
Calabasas

Duran's Body Shop Inc

4605 E 3rd St
Los Angeles

Dynamic Collision Center of Cerritos

18605 Studebaker Rd
Cerritos

Eco Rent-A-Car

6013 W Sunset Blvd
Hollywood

ECONO LUBE N' TUNE & BRAKES

1550 NEWPORT BLVD
Costa Mesa

Empire Collision Center

1116 West 9th Street
Upland

ENTERPRISE RENT-A-CAR

445 E COAST HWY
Newport Beach

ENTERPRISE RENT-A-CAR

3300 JAMBOREE RD
Newport Beach

ENTERPRISE RENT-A-CAR

2222 SE BRISTOL ST
Newport Beach

ENTERPRISE RENT-A-CAR

2906 W COAST HWY
Newport Beach

Enterprise Rent-A-Car

6876 Center St

European Vision Autoworks

7444 Reseda Blvd Unit L
Reseda

EZ 2 Rent A Car

519 W. Chapman Ave.
Anaheim

EZ Rent A Car

7975 San Fernando Rd.

FAIRWAY AUTO RENTALS INC

20351 SW ACACIA ST
Newport Beach

Fletcher Jones Motorcars

3300 Jamboree Rd
Newport Beach

Fountain Valley Bodyworks

17481 Newhope St
Fountain Valley

Glendale Auto Body

511 W Chevy Chase Dr
Glendale

Glendale Hyundai

411 S Brand Blvd
Glendale

GO RENT-A-VAN

4320 CAMPUS DR
Newport Beach

Gustafson Brothers Inc

19161 Gothard St
Huntington Beach

HERTZ RENT A CAR

900 NEWPORT CENTER DR
Newport Beach

IGM Auto Repair

6205 Kester Ave
Van Nuys

Jazzy Joel Productions

921 Transport way
Petaluma

Legacy MD

Corona

LUXURY RENT A CAR

79880 Avenue 42
Indio

LUXURYPRICE.COM

4063 BIRCH ST
Newport Beach

Miles Car Rental Los Angeles

1976 S La Cienega Blvd
Los Angeles

Motor Club of America

1800 E. Lakeshore dr

MR.BOND INSURANCE SERVICES

220 S. INDIAN HILL BLVD SUITE H
Claremont

NATIONAL CAR RENTAL

4242 CAMPUS DR
Newport Beach

NEWPORT RENT A CAR

4500 MACARTHUR BLVD
Newport Beach

O C CAR & TRUCK RENTAL

4545 MAC AUTHOR BLVD
Newport Beach

Option One Solar

13581 John Glenn Rd
Apple Valley

PENSKE TRUCK RENTAL

3800 CAMPUS DR
Newport Beach

PHILLIPS WHOLESALE LEASING

1220 W COAST HWY
Newport Beach

Precision

Pasadena

PRESIDENTIAL AUTO LEASING & SALES INC.

909 N Kenilworth Ave
Glendale

PRIVATE EXOTICS --AN EXOTIC CAR RENTAL COMPANY

433 N. Camden Drive
Beverly Hills

Reyes RV Rentals

20832 valerio st
Winnetka

Richardson Auto Body, Inc.

114 N. Eighth Ave.
Upland

RITZ RENT A CAR

3400 Irvine Ave Ste 214
Newport Beach

Rollings Automotive

242 W Commonwealth Ave
Fullerton

SAN PEDRO AUTO BODY

789 W BATTERY ST
San Pedro

SCV German Car Service

17765 Sierra Hwy
Canyon Country

SHOWCASE RENTAL CARS

3939 W COAST HWY
Newport Beach

SNA Auto Rental

4360 Campus Dr
Newport Beach

Starlight Limousine

12127 Mall Blvd.
Victorville

Surf City Collision Center

16575 Beach Blvd
Huntington Beach

The Accident Attorneys' Group

633 W 5th St
Los Angeles

The Hertz Corp

1740 Aviation Blvd
Redondo Beach

THRIFTY CAR RENTAL

3500 IRVINE AVE
Newport Beach

U SAVE CAR & TRUCK RENTAL

4200 CAMPUS DR
Newport Beach

UNITED AUTO RENTALS

3931 Birch St
Newport Beach

Upland Collision Craft

1785 W Arrow Route
Upland

Upperclass Limousine

20410 E Holt Ave
Covina

Value Rental Car

2106 E Colorado blvd
Pasadena

WeGoLook LLC

100 NE 5th St

World Passport Travel, CruiseOne

Virtual Company
South Gate

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Newport Beach Zip Codes

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