Sample Reviews

A

Rating
I called for an appointment to have my generator looked at because it was not working. To my surprise, the company had a technician,
Moreno Valley Generator Services Provider Name Locked
, come to my house the next day. When
Moreno Valley Generator Services Provider Name Locked
was here, he explained why my generator was not working and what needed to be fixed. He told me the price before he did any work...so there was no surprises ( love it !!! ) He need to order parts to get the job finished. His supervisor,
Moreno Valley Generator Services Provider Name Locked
, called me after
Moreno Valley Generator Services Provider Name Locked
left to make sure I had a good customer experience.
Moreno Valley Generator Services Provider Name Locked
also went over the prices for the parts, and let me know approximately when the parts would be in. The parts came in and
Moreno Valley Generator Services Provider Name Locked
and another technician,
Moreno Valley Generator Services Provider Name Locked
, came and installed the parts.
Moreno Valley Generator Services Provider Name Locked
and
Moreno Valley Generator Services Provider Name Locked
were both very nice and professional. The price was high but this was because I have a larger generator and I signed the maintenance agreement of $550.00, and I needed a new battery. I feel the price was fair and the customer service was awesome !!!
Moreno Valley Generator Services Provider Name Locked
and his technicians constantly kept communication with me though out the entire process. I would recommend this company to anyone because I had such a great experience.
- Nikki M.
A

Rating
Moreno Valley Generator Services Provider Name Locked
was a pleasure to work with. He responded to all my inquiries whether it was email, text, or phone call very quickly.
Moreno Valley Generator Services Provider Name Locked
has the patience of a
Moreno Valley Generator Services Provider Name Locked
. He answered all of our questions completely to our satisfaction. He spelled out in great detail all the work that he would be doing to install our generator. We are completely happy with the work that
Moreno Valley Generator Services Provider Name Locked
did and the generator itself. We chose
Moreno Valley Generator Services Provider Name Locked
because two family members had used him previously and were completely satisfied with his work. I would recommend
Moreno Valley Generator Services Provider Name Locked
to anyone who is considering purchasing a whole house generator.
- Nancy M.
A

Rating
The expertise of the estimator and the installation team was A level. I had received quotes and proposals from 2 other companies before retaining
Moreno Valley Generator Services Provider Name Locked
. The
Moreno Valley Generator Services Provider Name Locked
proposal was the best plan and the price was competitive. The installation was smooth and the team could not have been more professional and pleasant to deal with. Great job all around!
- diane K.
N

Rating
So they sent out a service repairman to fix it. Needless to say he put some paint on it and cleaned it, but didn't fix the
Moreno Valley Generator Services Provider Name Locked
or the doors. So then they wanted us to pay for the difference of a new generator when that one was suppose to be a show model. We told them that we just want to get this one hooked up so we have a backup. My wife tried to get in touch with the manager
Moreno Valley Generator Services Provider Name Locked
for two days and nobody called her back. She had to keep calling them to try to get it resolved. I would have to say I will never use or refer anybody to these people ever again!! So upset. Should be called poor
Moreno Valley Generator Services Provider Name Locked
!!!
- donald S.
F

Rating
it hasnt gone at all. The company never sent a quote as requested after the site visit. I called about 2 weels after the visit, explained that I hadnt received a quote, was transferred to
Moreno Valley Generator Services Provider Name Locked
's extension and left a detailed message. Two more weeks passed, and no quote. I called again, was transferred to
Moreno Valley Generator Services Provider Name Locked
again, and explain in my message that it was my second call, left my cell number, address, etc. I still havent heard from the company.
- Michael C.
D

Rating
I have been a customer with
Moreno Valley Generator Services Provider Name Locked
since 2010 requesting annual service and minor repairs. I requested the annual service, the unit was working properly, and the annual service was performed on
Moreno Valley Generator Services Provider Name Locked
25,2014 for the quoted $219.95,however, was told by technician
Moreno Valley Generator Services Provider Name Locked
that battery should be replaced at cost $ 200.00 and I agreed. Once
Moreno Valley Generator Services Provider Name Locked
installed battery I was told the starter switch "went out" and it needed to be replaced.
Moreno Valley Generator Services Provider Name Locked
stated it was minimal about $25.00 again, I agreed.
Moreno Valley Generator Services Provider Name Locked
stated didnt have in truck would come by in day or two. I understood the repair would cost approx $450 + tax, battery disposal. Once my husband I reviewed the bill we were confused as the bill was for $594.88. I was able to call and email
Moreno Valley Generator Services Provider Name Locked
about the additional $100 labor charge that I had not been quoted.
Moreno Valley Generator Services Provider Name Locked
stated he understood and would talk to his manager. I spoke with
Moreno Valley Generator Services Provider Name Locked
on August 6 and he would be coming back today to complete the work order and he stated that his manager would be calling me about the charges. I received a call from Unsal, mgr, on August 6, explained our confusion on the overcharge, however Unsal stated that I was told of the $100 charge.

I stated I had been a customer for years and I am sorry he felt I was lying, as I was not. I had always received good service.

As a note, besides regular annual service ( where i have been charged approx $220 in 2011 and 2012) I had other issues such as an oil pressure switch repaired for $83.00 in 2010. Also, I had a "rotted bellow with required return trip" repaired with the annual service and it cost $ 253.00 last year.

I truly expected our bill to be approx $450.00 + tax,battery disposal. I do not feel that the manager Unsal handled my situation in a professional manner. Unsal did not need to insult me and state I was lying about being quoted the $ 100 charge as I was not.


- Elva S.
A

Rating
We had
Moreno Valley Generator Services Provider Name Locked
install a whole home generator. The install went well - they were on time and did exactly what they promised. There were some issues with the new technology but they kept us informed and everything turned out in the end. I would use
Moreno Valley Generator Services Provider Name Locked
again for any electrical need.
- David I.
A

Rating
Excellent work all the way through the process. Our first contact,
Moreno Valley Generator Services Provider Name Locked
, came to the house. discussed all options and prices, and gave us a clear work order with a reasonable price. The permitting process is long and involved in our town, but the company took care of all the details. The installation was done by
Moreno Valley Generator Services Provider Name Locked
, a smart, pleasant, hard-working man, who explained everything he was doing and why it had to be done a certain way. I am very pleased with the outcome.
- mark F.
A

Rating
My house A/C wasn't working properly and I had company coming over. I called
Moreno Valley Generator Services Provider Name Locked
, and Electric and was able to get service for the next day. They gave me a window and were there at the beginning of the window and even waited for me for a few minutes since I didn't make it to the house in time (usually it's the service provider that I'm waiting for).
Moreno Valley Generator Services Provider Name Locked
, the tech, was very courteous and professional. He was able to find the problem and fixed it. Even gave me some advice as to further improvement so that I wouldn't have any problems in the future. I was very pleased with the ease of making an appointment and their promptness. Highly recommend them!
- A M.
A

Rating
Of course, I had scheduled a service for the GP6500 after cleaning out the garage and finding I could not start the unit. It was scheduled for repair today, and last night we lost power. A lot of other people lost power too, but EPG-NE kept the service appointment and were up front with their labor rates and fees. The technician was able to repair the unit on site. I'm very glad to have found EPG-NE through Angie's List and I will definitely call them first when I have a generator problem or want an upgrade in the future. Their communication with me through Angie's List messaging was top notch.
- James K.
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All Generator Services in Moreno Valley, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AC Generator Service

13288 Choco Rd.
Apple Valley, CA

ADI Electrical

24009 Sylvan Street
Woodland Hills, CA

ADVANCED GENERATOR SVC CO

718 N LOREN AVE
Azusa, CA

Advanced Plumbing and Electrical Services

42398 Jefferson St
Murriata, CA

All Occasion Rentals

1950 Compton Ave Ste 107
Corona, CA

All-pro Engine & Mower Supply

32391 Riverside Drive
Lake Elsinore, CA

AmeriPacific Construction Service

750 S. Lincoln Ave
Corona, CA

AMPSS INC

3121 W 139TH ST
Hawthorne, CA

Art Construction

1301 W. Glenoaks Blvd
Glendale, CA

AUTO ALEX

11007 TUXFORD ST
Sun Valley, CA

AVE Contractors

31500 Grape Street.
Lake Elsinore, CA

Blackwidows Electric

12639 Glenoaks Blvd
Sylmar, CA

Cal State Electric

3084 Sunrise CT
Chino Hills, CA

Cal-State Home Inspection

6581 Dohrn Circle
Huntington Beach, CA

Caulder Electric

10389 lavander Ct
Rancho Cucamonga, CA

CHINO MOWER & SERVICE ENGINE SERVICE

13546 CENTRAL AVE
Chino, CA

COASTAL MOOD

23351 Avenida De La Carlota
Laguna Hills, CA

CXI Construction Contractors

8721 Santa Monica Blvd
West Hollywood, CA

Desert Logistics

5761 Cholla Ave
Yucca Valley, Ca
Moreno Valley Zip Codes

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