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Los Gatos Remodeling Articles
Remodeling reviews in Los Gatos
For a more thorough write-up, as well as photos of estimates and invoices, please refer to my Yelp review of
So let’s start with the good. Mr. as the final physical product is concerned. The work that he did for us was, for the most part, high quality; only a handful of relatively minor mistakes were made. The mistakes that he did make were fixed on his own dime, or at least so he claimed; there was no way to actually validate this with the level of detail we were provided on his invoices (more on that in a bit). On a job as big as this one, that is saying a lot. Not every contractor in the world can handle a job that involves ripping out the entire foundation of a home and supporting the home so that it remains level while a new foundation is built. Additionally, he came highly recommended by other professionals. The work itself is 5 stars.
When it was all said and done, our job ended up being 96% over budget. For those of you who think that number must be a typo, let me write it out in words: NINETY SIX PERCENT. To give you a clearer picture of the financial impact to us, the initial estimate for this job was $163k. However, when it was all said and done, we had written checks to Mr.
accident, then as far as I am concerned, it represents job negligence. It is unacceptable to present clients with information that flawed. It puts the clients’ financial well-being at risk. It certainly put our financial well-being at risk.
If I were reading this review, my reaction might be: isn’t it your job as the homeowner to rein in the contractor? To ensure he is on track and prevent this kind of gross overrun? I
-actually- answering the question.
Every time we tried to find out how long a task might take, we got this response: “Well, it depends on X, and on Y, and on Z.” I can’t think of a single time we tried to get a firm commitment and actually managed to get one. It’s always “well, there’s this, and that, and the other.” Blah blah, blah blah blah, blah blah blah. I’ve never worked with anyone so squirrely before, and it drove me absolutely crazy. Second, once we got to $150k in spending, we asked Mr.
He put together what was essentially a second estimate that was presented to us mid-August (when he was 4 months into the job). At that time, he estimated that we could finish the job for $93k (this excludes his estimate for the work on the deck,
since my father ended up doing this work). However, between August 25 and the end of the job, we actually paid Mr.
Sands $177k, or 90% more than his SECOND estimate!! You’d think the estimate would be more accurate as you got closer to the finish line, right?? Well, think again. Even now, months later, I am still flabbergasted when I think about it.
When he was wooing us as clients, Mr.
permit until December 2012. That’s not our fault, it’s the County of
honoring his promised 10% rate. I was, and still am, livid. Had it been up to me, we would have fired Mr.
On a related note, the entire practice of charging clients a percentage of total job costs strikes me as a huge racket, regardless of industry practice. At one point, Mr.
This is a somewhat minor, but Mr.
So we have just purchased our new home, which needed serious updates to make it look like our home. We decided to start with the kitchen, which was outdated and closed, and the master bathroom that looked like it came out of the 70's. We called a few contractors we found and the third meeting was with SOD, well
SOD also re pipe and rewire the whole house. they also upgrade the main electrical panel to 200amp.
I must say that since day one they make sure that the house is covered with plastic, paper and they make sure to keep the site clean every day, even that we are not living at the house!
Their crew were professional, on time and we always knew what was expected to happen. The office always updated us on the schedule on daily basis (they are using some kind of online project management software).
Now we are done with phase one which was the kitchen addition and the next step will be master bath.... I can't wait!!!
I must say their bid was not the lowest one we got, but it was worth every penny more we spent.
I would update once our bathroom will be completed ;)
Thank you everyone for an amazing job!!!
I was disappointed in the lack of detail provided with the estimate and that there was no response or explanation regarding the specific issue I raised with the shower. They did say they weren't as competitive with bathrooms, more for bigger jobs. But I think they should have said that up front, as well as addressing, in some way, my request for the master shower. I gathered from their estimate (both how high it was and lack of details on services provided for the amount quoted), that they weren't interested in doing the job. They were significantly higher than others who provided estimates.
I had known that homes sometimes even with vineyards but I did not know they were in the remodeling business.
They were really amazing helping us negotiate with the insurance company to get a more realistic settlement. It is incredible how many details and sequence of activities have to be orchestrated to keep on schedule.
We lived in the house during the kitchen remodel (not fun) and every day before they went home they cleaned up so we were not inconvenienced.
All in all it was a real positive experience and I would recommend without reservation.
I got an estimate from a other service providers for free and better quality.
Silwia emailed me an estimate based on my choices of cabinet style wood, finish, specific measurements, and construction drawings I provided. She was happy to quote for an option that I wanted priced separately. I would like very much to work with this company based on my experience so far. I did expect the quote to be higher than my own rough estimate but it was beyond my budget, even before getting a quote on outfitting the interiors and adding in countertops.
I indicated NA on the price because I am still obtaining bids, and can't yet fairly compare to any other company.”
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