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Lancaster Plumbing Articles
Plumbing reviews in Lancaster
To All Parties Involved,
We hereby dispute the validity of this attempt to collect a debt.
My local handyman did call for an estimate, but there was no work done by AV Plumbing, and they did NOT mention there would be a “trip charge” regardless of if we decided to hire them or not. The owner of AV plumbing did say, “who would
be responsible for the charges”. But naturally we assumed that meant IF WE HIRED THEM. He did not give us any clue that there would be a charge regardless of whether they did any work or not.
This was either an error made by the owner (not mentioning a trip charge), or it is their practice to not be clear. In either case, we will NOT pay this charge without being ordered to by a judge in small claims court.
When the plumber who arrived at the house for the estimate explained that there was in fact a trip charge, I asked to speak with the owner of AV Plumbing. When he called me he immediately started yelling and cussing at me. I tried to explain my position, but with his yelling, I’m not even sure he heard what I was trying to say. Afterwards the owner of AV Plumbing called my handyman and said he would like to “meet him in a parking lot somewhere”. Now that I’ve received this collection notice,
its clear that he is just trying to “bully or intimidate”.
I would be happy to resolve this in Small Claims Court if necessary, but (If after checking my credit report) I find that there has been any negative reporting over this matter, I will take appropriate legal action against both AV Plumbing and Credit Bureau Of Lancaster and Palmdale.
Please make any further communication to us in writing at the address you have on file.
I called JW Plumbing for an estimate, he asked what the problem was, I tried to describe it, he understood what I
was asking for and gave me an estimate of 200.00. I let him know that I wasn't comfortable with accepting the estimate
because I wanted him to see it before we agreed on a price. We made an appointment for 9AM the next morning and
I was amazed when they showed up exactly when they said they would.
the problem and explained what they were going to do and why and said that they would honor the estimate given over
the phone. It took them approximately an hour to complete the job. They also went a step farther and suggested putting in a
cut off valve, as it had rusted off where the pipe went into the ground, and did that also.
anything else that needs to be done in the future I wouldn't hesitate to call on them again. I would also recommend them
to friends and family. It was a pleasure doing business with them.
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