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Lafayette Window Cleaners Reviews
On the day of the work, two very polite and professional gentlemen came to rescue my windows. They worked so carefully, even wrapping any ladder surfaces that would touch the house which had been recently painted. Some of my older panes had a buildup of past cleaners which they worked very hard to remove. They also worked on mineral deposits on two windows that I had been unable to clear completely. In addition, when they realized that a couple of windows' surfaces could not take the conventional scratching to remove small imperfections, they stopped immediately to prevent further damage to the glass and notified the owner. I promptly received a telephone call from the owner to let me know that the crew was working about twice as long as expected to remedy specific problems, and what could and could not be reasonably and safely restored in its entirety. Of course, I compensated him for this additional work despite the fact that he did not demand further payment but only mentioned the number of extra hours of work performed. I believe a good job should rewarded and this was definitely a good job.
The crew worked very hard, yet always remained so pleasant and upbeat. I was able to continue my work undisturbed throughout the procedure. The result was a houseful of sparkling glass. The brightness and clarity of the light is dramatically improved and the glass is so clean that it nearly brings the beauty of the garden inside.
I know that, after this very positive experience, I will never neglect my windows again.
The scheduling problem aside, I did think that they did a good job on the windows and skylights. The windows were very clean inside and out when they were finished. I think that the man who washed the windows worked very hard to do a good job and he was very careful inside my home. My only issue was that the window sills which were supposed to be cleaned as part of the service didn't really look very clean when he was finished. I pointed this out to him, and he said that they were very hard to clean. He was using a thick rag that couldn't get into the corners I worked on the sills a little later and didn't find them that hard to clean, but really just needed a have a thinner rag to push into the corners to get the dirt out.
I know my review sounds negative, but really I do think that this is a good company and I would use them again.
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