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B
"I had contact three months ago. They charge $79 for the internet and the phone. We like the reliability of the service. If I had no problem, I would stick with them.

-Jacqueline C.

D
"They're high-priced. That's where my frustration is. They can work with you. The rates were smaller than what they are now. They're outrageous. I've" been with them for a little over 3 years. I wanted an upgrade but they said I already have everything. I said that I don't need all those channels. I wanted the lower rate but I still want the same quality of the TV. I can't get it because I'm not a new participant. I had to leave, go somewhere else and come back again. I've been with them for years, so why shouldn't I be able to get the same service as what new people are getting?

-Donna R.

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Local Articles in Glendale

Do you still need your landline phone?

Home phones are in a period of transition, with traditional landlines being replaced by mobile phones or voice over IP services. But is it really time to ditch your landline, or should you stay connected?

Illustration by William V. Cigliano
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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's List
Alarms, Phone Repair, Phone Service - Cellular, Phone Service - Landline, Phone Wiring, TV Repair, TV Service - Cable, TV Service - Satellite

Whether you have cable TV, satellite TV, a landline phone or cell phone, you can save money by negotiating with your current provider or shopping around for another.

Angie's List
Phone Repair, Phone Service - Cellular, Phone Service - Landline, Phone Wiring

It's a common dilemma for today's parents: should i get my child a cell phone? Here are some tips to help you decide.

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Phone Company reviews in Glendale

F

Rating
I spoke with
Glendale Phone Companies Provider Name Locked
at
Glendale Phone Companies Provider Name Locked
. I always pay my bills on time and have great credit. i was out of town for the 4th of
Glendale Phone Companies Provider Name Locked
and my bill was late for 2 days. I called them back and asked them to waive late fee and interest. After being a customer for 5 years plus and never missing a payment I thought he would give me a break. The late fee was only a couple of dollars but I was just unhappy that they would not help me since I was out of town and had a legiment reason on why I missed the payment, I then Asked to be transferred to a supervisor and he refused to transferr me so i decided to cancel all services with this company.
- William B.
F

Rating
I have absolutely had it with these people. We moved down to SWFL about a year ago and they have been nothing but a problem.
No one informed me of extra charges on my first bill, so they had to credit me back those after, days of fighting. Next there were third party charges to my bill. They couldn't even explain those! Then I moved my service to my new home and the "one-time" fee that was never quoted to me in the first place showed up on my SECOND bill at the new house. I thought it was just an error, so I paid the current amount due and was waiting for it to fix itself. Well, guess what? I was on vacation and received an email from
Glendale Phone Companies Provider Name Locked
saying that my service request was complete. Service request? I requested nothing. Come to find out they stopped my long distance service (I can't even dial an 800 number now) was cut off for non payment even though I've been paying the full current amount due every month. I'm now waiting for the 4th level of escalation to return my call. They haven't and I doubt they will. Apparently, they are the only game in town so they feel free to over-charge at will.
I can't believe there is no other landline service provider in
Glendale Phone Companies Provider Name Locked
, FL, but it looks like I will have to cancel my service with these people and file and FCC complain. They are completely unscrupulous! I was told by a top supervisor that my bill would never exceed $66/month with my service options - I have her name and badge number - but in reality it has never been that low and it goes up every month even though I have unlimited long distance and no other fluctuating costs.
STEER CLEAR!!!!
- Kathryn R.
A

Rating
I love that they give us customer appreciation things like dinner/movie certificates where they give you a free OnDemand movie and a gift card for $15.00 to buy "dinner". Nice touch that makes me want to stay with them and the service is high quality so I want to stay with them anyway.
- Julie H.
F

Rating
They are really outstandingly terrible. It must have been three or four years ago, I and wanted their services renewed. That's when we had the computer in a data cable line. We went wireless. When I called to get it done, the guy was up here for some other reason. He just the called the office and said, "There's nothing, just disconnect this other line." They said it was much easier if I had both lines in my names since one line was in my husband's name. I was okay with that, but then they cancelled the whole contract. They went through all the contracts and all the breaks that I was having in the first place were cut out. I wrote to them because it was very high. Anybody I would call would say they'd call back. I never got any satisfaction.

Whenever I called them, he had to come back and tell the whole story all over again. I finally wound out. I kept deducting the amount of what the other charge was. Since I installed this number which was given to me some 30 years ago, they've had it unpublished. I can't cut them off. I wrote to them and we came to a conclusion and we paid it off. That must have been two years ago. The billing has never changed and it's still got the over billing on it. It still has the unlisted number and there is no kind of relief and now they charge me $5 a month for late fee payment.

These people are a monopoly. I want to change it except that here, the rest are not any better so for now I am keeping them. That is terrible. I don't know how these people stay in business. When you call them, the music plays forever and there are a lot of ads going on. After that, you get a menu after menu after menu. I don't mind a certain amount of those but when it goes on and o it gets crazy. Who has time to write to them when they don't behave themselves.
- Jeanne J.
B

Rating
I use
Glendale Phone Companies Provider Name Locked
for Internet and cable. We have a big bundle with them. We have rarely had any trouble. I pay everything online. Their price is reasonable. we've been using them since we got to this house for thirty years so we've been with them for a long time. We are satisfied with them. Their price is over $100. I don't know what anyone else charges. I think the quality of their service is very good. Their responsiveness is very good, but I haven't had to contact them in quite a while. I will be using them again.
- Jerry J.
C

Rating
One hand does not know what the other hand is doing. You can't get a straight answer out of them. The sorriest thing I did was go to the storefront and ask questions at the storefront, because they have no clue. I have let my bill run the way it has been running and they are overcharging me by, like, $50 monthly. I was supposed to be in a package where I got two things for $50. For $100 per month I should have triple play. I could care less if I disconnect from them and never see them again.
- Kenneth K.
A

Rating
The customer service representative was very knowledgeable and professional. She resolved my service issue quite easily and promptly. I was expecting to have to agree to an in-person service call, but the rep quickly assessed the problem over the phone and provided clear-cut instructions in the resolution process. In spite of the issues that I have with
Glendale Phone Companies Provider Name Locked
's pricing and packaging of channels, I found that their service department was excellent.
- Diane C.
C

Rating
The initial installation took longer than I would have expected, but the provider was courteous and helpful, and got services up and running. My concerns have to do with the subsequent trouble in reaching a human being for service concerns, and the increasing rates. I also had a billing problem.
- Lisa S.

Phone Companies in Glendale, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3Packet.com Inc.

3111 West Polk Avenue
Anaheim

99 Business FX

320 Main St. N Ste 7A

A Computer Clinic

1157 N Brand Blvd
Glendale

Accelerated Communications, Inc.

462 Borrego Court Suite B
San Dimas

ACCURATE TELECOM INC

16108 COVELLO ST
Van Nuys

Active Networks, LLC

4570 Van Nuys Blvd.
Sherman Oaks

Advanced Communication and Technology

6955 La Tijera Blvd Suite A
Los Angeles

Advanced Electric Systems

8780 19TH St.
Rancho Cucamonga

Alert Communications

2437 Grand Avenue
Ventura

Alfonso Beltran

930 W 9th St
Corona

Allan's Electric

5140 S Central Ave
Los Angeles

Allen IT

2101 E. Aroma Dr.
West Covina

ALTERNATE NETWORK TECHNOLOGIES

1244 VALLEY VIEW RD
Glendale

AROUND THE CLOCK CALL CTR

21540 Prairie St Unit E
Chatsworth

Art Construction

1301 W. Glenoaks Blvd
Glendale

Aspire Answering Service

39252 Winchester Road
Murrieta

Assura Public Relations

335 N Brookhurst St
Anaheim

AT&T U-verse

141 SW Wilshire Blvd

AT&T U-verse Glendale

300 S Brand Blvd
Glendale

At&T Wireless

Long Beach

AVS Technologies

876 N Garfield Ave
Montebello

Baeza Handyman

8037 devenir ave

BREK Communications, INC

7241 Garden Grove Blvd Suite F
Garden Grove

CAGREENTECH

13486 Deerwood rd
Apple Valley

CCM

408 South Rose St Apt 11
Anaheim

Celerity Telecomm

PO Box 822638

Charter Cable

2935 Redondo Avenue
Long Beach

CHARTER COMMUNICATIONS

4777 IRWINDALE AVE
Baldwin Park

CHARTER COMMUNICATIONS

12405 POWERS DR

CMC Telecom

17215 Nugent Pl
Burbank

Collin Cook Electric

9040 Tobias Ave
Panorama City

CompuNet

13428 S. Normandie Ave
Gardena

Connect Ya Communications, Inc

8408 State st
South Gate

Criss Cross Connections

7422 Cobble Creek Dr
Corona

DATAVO - Business Data & Voice Solutions

6855 Tujunga Ave
North Hollywood

DC Security Solutions

519 del monte st

Desert Satellite Communications LLC

75140 Saint Charles Pl. Suite B
Palm Desert

DOCTORS ON CALL ANSWERING SVC

13417 HADLEY ST
Whittier

E m electric

906 N.Madison
Los Angeles

Elevate Inc.

180 Avenida La Pata
San Clemente

ESPINOZA INSTALLATIONS

2419 Whittier Blvd
Los Angeles

ESWA

1345 farside
Buena Park

Focus Point Communications

10736 jefferson Blvd
Culver City

Gemini Rising

1809 N. Commerce Street

Global IT

6720 Bright Ave.
Whittier

Global Security

12523 Limonite Ave
Mira Loma

GO Communications

1221 Jamaica Ln.
Oxnard

H R CONSULTING GROUP

100 N BRAND BLVD
Glendale

Home Run Installations

127 Via Vicini
Rancho Santa Margarita

Home Services Group

17610 Beach Blvd.
Huntington Beach

HOOVER ENTERPRISES

1650 E Gonzales Rd
Oxnard

IGM Auto Repair

6205 Kester Ave
Van Nuys

Integrated Systems Consulting

120 N Mountain Ave
Claremont

IntelesysOne

3155-B E Sedona Ct
Ontario

iTeknion

7250 Reseda Blvd
Reseda

iTelecom

5150 Wilshire Blvd Ste 225
Los Angeles

ITS - INTEGRATED TELEMANAGEMENT SVC

4100 GUARDIAN ST
Simi Valley

J G Communications

PO Box 3759
San Dimas

JEFF'S WIRE AND CABLE

4280 Carpinteria Ave
Carpinteria

JP Tech Consultants

2139 Placentia Ave
Costa Mesa

K-Jay Technical Services Co.

P.O. Box 941535
Simi Valley

K-Technology Services

4518 Mary Ellen Avenue
Sherman Oaks

KC COMMUNICATIONS

2715 SATURN ST
Brea

KNC Solutions

732 E Jefferson Blvd
Los Angeles

Kris Scott Communications

PO Box 372
Lake Arrowhead

Link Electric

415 Naranja Dr # E
Glendale

Mazon DVS

8416 Fontana St
Downey

MC-TEL Communications

1524 E Helmick st
Carson

McDonough Electric

P.O. Box 41723
Los Angeles

MCS Telecommunications

23890 Alessandro Blvd
Moreno Valley

MESSAGE EXCHANGE CTR

1451 E CHEVY CHASE DR
Glendale

Metro City Solutions

418 Bamboo Lane
Los Angeles

MoneyWellSpent.com

1010 N. Catalina Ave.
Redondo Beach

Navigator Computer Network Solutions

3164 Gladys ave
Rosemead

Netsmart Systems, Inc.

1768 Arrow Hwy.
La Verne

NEXTCOM

5757 W Century Blvd
Los Angeles

NON STOP TELEPHONE SECRETARY

30745 Mira Loma Dr
Temecula

OffSite IT

6912 Main Street
Downers Grove

Ooma Inc

1840 Embarcadero Rd
Palo Alto

Pacific Coast Satellite

28987 Jaeger
Laguna Niguel

Pasadena Computer Works

2100 Montrose Ave.
Montrose

PAUL MIRJAHANGIR & ASSOCIATES

8156 MCKINLEY AVE
Paramount

Pete's Cable Service

903 Mariposa St. G#
Glendale

Phone Jack Medic

PO Box 20081
Los Angeles

PhonesUSAplus

8592 Venice Blvd.
Los Angeles

Power Up Electric Inc

2613 Pasadena Avenue
Los Angeles

PTG COMMUNICATIONS

4505 ALLSTATE DR
Riverside

QUAIL CAPITAL CORP

2310 W VICTORY BLVD
Burbank

RCG Int OC LA IT Services Support Network

4570 Campus Dr.
Newport Beach

RingSIP LLC

31103 Rancho Viejo Road #2215
San Juan Capistrano

Roots Tel

Nationwide
Los Angeles

S & W COMMUNICATIONS INC

14714 LULL ST
Van Nuys

Satcom Service

P.O. Box 250928
Glendale

Save-On-Security

7723 Day St
Tujunga

Secure Tech

25132 Running Horse Rd
Santa Clarita

SecuredTechs, Inc.

Los Angeles

ServicePro1

Paramount

SIGNIUS COMMUNICATIONS

17541 CHATSWORTH ST
Granada Hills

Smart Homes Innovations Inc

7261 Woodley Ave
Van Nuys

Snap Recordings

269 S. Beverly Dr. #378
Beverly Hills

Southern California Telephone Company

27515 Enterprise Cir W
Temecula

Spectracom

11734 Pepperwood St

T-MOBILE

3829 CRENSHAW BLVD
Los Angeles

Technology Fixins

13681 Newport Ave
Tustin

TelDan Communication

1450 S Palm Canyon Dr
Palm Springs

Telecom Network Technologies, Inc

7210 Jordan Ave # B55
Canoga Park

The Phone Expert

13265 Cumpston St
Van Nuys

The Tech Source

4505 Industrial St
Simi Valley

Tietkiemtrongoi

14936 Dillow St.
Westminster

Time Warner Cable Business Class

20950 Warner Center Ln
Woodland Hills

TOP NOTCH

1440 Flower St
Glendale

Top Notch Phone Jack Service

12555 Indianapolis St
Los Angeles

TruConnect

10440 N Central Expy Ste 700

TV Mount Pro

23705 Vanowen St
West Hills

UMG ( VERIZON FIOS)

711 E Wardlow Rd
Long Beach

Verizon Fios Glendora

100-150 E Meda Ave
Glendora

VoiServe

Los Angeles

VOLTCOM

9313 Gothic Ave
North Hills

Will Telecom

1503 W 68th St
Los Angeles

Wisdom Phone Installations

16750 Labrador Street
North Hills

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