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Folsom Plumbing Articles
Plumbing reviews in Folsom
I gave it the weekend plus a few more business days, without hearing anything, before calling the office to follow up (since they didn't). I left a voicemail explaining what I was following up on.
A woman (perhaps an owner?) responded later that day (Thursday,June 12). She quickly ascertained who made the original call, and when, and said she'd follow up. She left me a voicemail later that day saying I should call her back.
I left town that next day (Friday June 13) but called back the next business day (Monday, June 16) and left a message with a person (a different woman). The message explained the foregoing -- basically explaining what I was following up on.
Twenty-four hours later, without having heard anything, I called again and left a voicemail again explaining what I was following up on and requesting a call back. Now, two days later, still no call back.
I have no problem believing that this company is great most of the time. I think I just fell through the cracks this time. Happens sometimes when you're busy.
We are very grateful to
He finished the work in a very timely manner. We will have other bigger projects coming up and he'll be our number 1 plumber to contact.
That would have probably been the end of the appointment, except I then proceeded to ask him about replacing the water heater, since I had been considering doing that due to the age of our current system and to see what better efficiency I could get. We talked about a few different options (replacement water heater, in-line heating, etc.). Eventually, I decided to go with a water heater replacement. I then proceeded to explain a few other minor plumbing items that I wanted them to fix since they were here. We negotiated a packaged deal for all the work I wanted and they were able to replace the water heater and do all the repairs the very same day.
I have some additional plumbing work I am considering and I will call
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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