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Storage Units to Avoid

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C
"I have some concerns regarding the policies and procedures at ExtraSpace Self Storage on 54th Avenue North in St. Petersburg. They are as follows: 1. Inconsistency." The rates for any given size storage unit are variable and constantly changing, based on vacancy rates (i.e. the number of units of a given size that are available for rental). If they have five 10 x 20 ft. units available, the rates are considerably lower than if one unit is available. 2. Administrative fees. The charge a one-time administrative fee of $25.00 (or thereabouts) for document preparation which is arbitrary and clearly aimed at increasing revenue. In the days of paperless documents, this is shameful. 3. Rigid policies and procedures. The Staff members Insist that you put your own lock on the unit the very day that you rent it. And then they put an incredibly adhesive sticker on your lock--more for their convenience; not the renter's. 4. Insistence on renter's insurance "to protect your possessions." They are merely trying to reduce their liability.... Despite what might seem to be attractive rates at the outset, they are diminished by the fees, mandatory insurance and rigid policies. Rather than being user friendly, they seem to have an obstructionist mindset. I will not rent from this facility in the future and will make every effort to terminate my current rentals, as soon as I possibly can. The "corporate influence" is evident; I think most would be better served by a locally owned storage facility and not one owned by a corporation or what may be a franchise.

-Albert Z.

A
"Very happy with their service. Reasonable prices and great units. They were dry and clean. Staff was also very responsive when needed.

-kim U.

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Storage Units

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

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Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
 
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
 
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
 
I hope this information helps!
 
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.

 

http://www.sanjoseca.gov/FAQ.aspx?QID=521

 

More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.

 

Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

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Hi Nancy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
I was able to find several rated providers where you can rent a storage pod. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
If you would like information on providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Nancy!
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Storage Unit reviews in Felton

A

Rating
(illegible) prep and install - very good.
Barn delivery and install - excellent

Quality - great
(weather delays)
- Roy E.
A

Rating
Totally professional in every way.
Felton Storage Units Provider Name Locked
was referred to me by a friend.
Felton Storage Units Provider Name Locked
had performed a large move for her and she was amazed at how great they were. They did the same for me. Very reasonable cost. I am VERY pleased with this company and have referred them to others already. I was not aware they were members of Angie's List until I searched for the company on the internet and they came up under your website. I only had the phone number for the employee who did the move for me and wanted to share
Felton Storage Units Provider Name Locked
's contact information and keep it in case I need their services again in the future.
- Freda S.
F

Rating
They have delivered several pieces of furniture in the last year and every time, they do not deliver within the 4 hour window they state. They have been 1 1/2 late to 3 hours late. Both times have been in the evening. After waiting since 1p, if I had evening plans and could not have received the delivery, another delivery day would have to be set; hence, another 4 hour window that I would have to be home for and then, most likely, they would not show up until AFTER that time. Whoever schedules the delivery men does not care if they honor the time frame for the customer. Always an excuse and an apology, but after having it happen twice, they cannot be trusted. If you have any options for delivery, do not use this company. Ask the furniture stores who use them if there is another delivery service they can use. Very difficult for someone having to take off work.
- Lynette S.
A

Rating
They arrived on time, loaded the truck and kept it over night. Florida is HOT in the summer but the worked tirelessly until the truck was loaded. They needed to come back with a trailer the next day to get boxes that wouldn't fit on the truck. The guys were cheerful and professional.
- Julia & Charles H.
A

Rating
Very good. Crew was on time. Courteous. Careful with our goods. Worked very hard. Cheerful. Very professional.
- Julie & Francis S.
D

Rating
..y emailed me To begin with, this company baits and switched
Felton Storage Units Provider Name Locked
on their quotes. The original telephone quote was $1,800.00, having ALL of the details about where I was moving to. The estimator came to the house, and worked up a new quote at $2,800.00! They have exorbitant charges, like $240.00 for securing a washing machine for transit. By me taking on the chores that they were way overcharging for, the quote came down to $2,020.00. They emailed me the quote. A couple of days later, they contacted me to tell me that they had made a mistake with the mileage expense, and they would have to send a new quote. The new quote was for $2,300.00, and the mileage expense was the same, but the weight was raised from 5,000 Lbs. to 8,000 Lbs.! I emailed Dakota to ask why the weight increased by 60%? He said he'd get back to me. After about 4 days, I emailed the question again. Still no answer. B then, I was stuck time wise, with using this mover. When the furniture arrived and was unwrapped from the moving pads, it was all dusty and grimy. Apparently, they don't clean their moving pads very often. They emailed me after the move to ask my opinion of their services. I replied that I did not appreciate the way the quotes kept changing, the lack of response to questions, and the dirty condition of the furniture when it arrived.
Felton Storage Units Provider Name Locked
, the estimator who apparently was not well trained, emails me back his opinions and comments, blaming everything on me! I had to reply to him asking him not to contact me anymore. I would never recommend this company, who has since merged with United.
- Thomas L.
A

Rating
We moved from Pittsburgh to Federal Way. We made the arrangements with
Felton Storage Units Provider Name Locked
and
Felton Storage Units Provider Name Locked
from Pittsburgh over the phone to rent our storage unit. They were FANTASTIC!!!!! Without them, I feel our cross country move could have been a nightmare!
Felton Storage Units Provider Name Locked
Storage is not the shiniest or newest storage unit around BUT the personal service is unbeatable!
Felton Storage Units Provider Name Locked
and
Felton Storage Units Provider Name Locked
cater to their clients every wish! Their word is gospel. They are always friendly and happy. They accommodate anything that they can for you! You can go with a newer storage facility but you will pay more and you will never ever get as good of customer service.
- Randy H.
F

Rating
I went with this company because they accept checks and his reviews were so good. He said any mover that wants to be paid before the move is over, is not a good mover. We set up the move. I had to move earlier than I had planned because of scheduling and availability. They were 2.5 hours late because the truck broke down. I was supposed to have a 4 man crew between 8 or 9 in the morning. 1 crew of 2 showed up at 10:30 with a smaller truck. The second truck showed up later. The crew leader on the 2nd truck began to yell at the 1st crew and asked why they didn't order a 3rd truck. The decided they would make it work. I told them, we got to get this done. I have to get my cat before the vet closes. As time passed the trucks were filling up and they had not ordered a 3rd truck and they began yelling at me that they didn't have anymore room on the trucks. They did not listen when it came to where and how I wanted things packed. They told me don't worry about it, we'll sort it out at the storage. I needed one item out to the
Felton Storage Units Provider Name Locked
. They could not get it out in one piece, so they broke it. They also ran out of pads and then only shrink wrapped my items. The owner said it was impossible to run out of pads. They have over 100 pads on a truck. Then they were taking paintings and glass out to the truck not wrapped at all. The owner told me, "Oh they wrap it out at the truck."My patio chairs were strapped to the metal lift, and my mattress and box springs were attached to the outside of the truck. They told me the entire house was empty. I came back and luckily checked the garage. There were enough items in the garage to fill the back of a pick up truck. The owner called and was yelling at me about refusing to pay. He said I cannot refuse to pay because it is against the law and is fraud. I had no idea what he was talking about because I did not refuse to pay and was not supposed to pay until the move was over. I reminded him of that and he said, "Oh, I forgot I told you that." The owner told me that because of all the issues I had with the first move, that he would send a new fresh crew of his best and fastest movers. I said how will they know what goes where? He said to call in the day before for the stuff that was going to my sister or necie. The owner told me I would never get a shock from his company, because he is so good at estimating. Well it ended up being 1500 more than estimated. He stated that it was my fault because I needed things delivered to my sister and my
Felton Storage Units Provider Name Locked
. Originally I needed the items delivered to my sister by noon, but then she had the day off, so it was no longer an issue. When it came time for the second part of the move. They told me that they could not pack the truck and deliver the items to my sister, my
Felton Storage Units Provider Name Locked
and I. He said it was going to cost more money and take more time because I was putting time constraints on him. They wanted to do me, my sister, then my
Felton Storage Units Provider Name Locked
. I told him "Remember, I called you back and told you my sister was off and there were no time constraints." When the crew of the second move brought the items to my home, they were all mixed up and not sorted to what goes where. They kept bringing the wrong items to the wrong areas. The older guy,
Felton Storage Units Provider Name Locked
, was very nice and told me don't worry about it, we will sort it out for you. The younger guy, Nick, kept threatening me that "His crew was about to walk off the job." I told them I would be happy to come down and tell them where everything goes, but I was not going to leave my apartment door open because of my cat. They kept bringing things up and making piles. I told them to not pile things there, furniture is going to go there. They said, just let us bring the items up, then we will put everything where it goes. Then, they were mad that they had to move the items twice because the didn't listen when I told them not to make piles. They told me there were still boxes in the truck and they could not bring up anymore boxes because I wouldn't be able to move around. I said that I needed my boxes for my bathroom and my kitchen. They then began to cuss, just bring it all in. They began stacking the boxes and using moving straps to bring them in. This crushed the boxes. They finally got everything loaded in the house and I began to notice all the damage to my furniture items. I still haven't found all the damage. I felt intimidated by the movers, so I tipped them way more than I would normally have because I was scared of them and they knew where I lived.
Felton Storage Units Provider Name Locked
then gave me a paper to sign. He said don't be shocked by the numbers just sign, you and
Felton Storage Units Provider Name Locked
will talk about the final price. So I signed and did not give them a check. Then The owner called me and began yelling at me about refusing to pay again. He said I was a liar and I was being facetious. He wants payment immediately or he was calling the police. I reminded him that
Felton Storage Units Provider Name Locked
said that he and I would work the final price out. He said everything was my fault and what credit card did I want to use. I told him that I would send him a check. He said he was not going to wait for a check. He made me overnight a check and send him the tracking number or he was going to call the police. He said "I was going to work with you on the price, but everything is your fault and now I want the full amount. Now give me my money or I'm calling the police." I am honestly shocked at how bad this experience was after seeing how great their reviews were.
- Lynn M.

Storage Units in Felton, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st. Street Airport Parking

1231 N. 1st. Street
San Jose

24/7 Movers Group

1999 S Bascom Ave
Campbell

A1 TRANSFER MOVING & STORAGE

1588 CARROLL AVE
San Francisco

AAAAA RENT A SPACE

1221 E HILLSDALE BLVD
San Mateo

ACE VEHICLE & MINI STORAGE

3468 BROOKS AVE
Santa Rosa

All Service Moving

66 SE Morrison St

All Star Storage

1468 14TH St
Oakland

Anderson Bros. Movers

815 ARNOLD DR
Martinez

Arpin Van Lines - Cunningham Moving & Storage

1250 Van Dyke Ave
San Francisco

Arpin Van Lines - Main Street Moving & Storage

1129 Industrial Ave., Unit 101
Petaluma

ART'S MONTEREY BAY TOWING

600 Errington RD
Watsonville

Bartels Moving Systems Inc

1555 S 7th St
San Jose

Bay Area Storage & Delivery Service

1941 Davis St
San Leandro

Bay View Moving & Storage

415 Grand Ave
South San Francisco

BENITO AVENUE SELF STORAGE

210 BENITO AVE
Santa Cruz

BERKELEY SELF STORAGE

2235 San Pablo Avenue
Berkeley

Blue Ribbon Movers

1057 Terven Ave
Salinas

Broadway Moving and Storage

623 Broadway St.
Vallejo

Budget Self Storage

3445 Collins Avenue
Richmond

California Closets of San Francisco

675 Townsend St
San Francisco

California Movers

1503 Grant Rd
Mountain View

Can't Stop Moving

P.O. Box 27349

Capitola Self Storage

809 Bay Ave. Suite H.
Capitola

Careful Moving & Storage

812 Donahue Dr
Santa Rosa

CareMore Moving & Storage

1511 Gough Street
San Francisco

Caton Moving & Storage

5159 Commercial Cir
Concord

Celtic Moving & Storage

2434 45th Ave
San Francisco

Commander Moving Inc.

1829 Mandela Pkwy
Oakland

Cool Box Portable Storage

480 Brokaw Road
Santa Clara

Cool Box Portable Storage

23422 Clawiter Rd
Hayward

CORDELIA SELF-STORAGE

301 LOPES RD
Fairfield

Corodata Shredding

450 Charcot Avenue
San Jose

Corovan

1000 East Valencia Drive
Fullerton

CORRIB MOVING AND STORAGE

1120 Thomas Avenue
San Francisco

Crown Relocations

2721 Teagarden
San Leandro

Cummings Moving Company

275 S Maple Ave
South San Francisco

Detail Construction

117 South Street
Cloverdale

DIABLO MARINE & TRAILER SVC

2411 west 10th Street
Antioch

Eagle Moving And Storage inc.

1555 Yosemite ave
San Francisco

Evergreen Valley Home Improvement

1923 Loch Ness Way
San Jose

FINISH LINE TOWING, INC.

1517 MEMOREX DR
Santa Clara

Flagship Movers

PO Box 528
Sausalito

FOG CITY PIANO MOVING & STORAGE

240 Dollar Ave.,
South San Francisco

FRIZZIE CORP. / DTS

255 Par Blvd
Richmond

Go Pro Moving + Storage

95 Phelan Avenue
San Jose

Golden Gate Moving & Storage

5024 Forni Dr
Concord

Graebel Erickson Movers Inc

2020 S 10th St
San Jose

Great Giant Moving Company

1560 Custer Ave.
San Francisco

High Street Bridge Self Storage

500 High Street
Oakland

Holmes Van and Storage Inc

253 Walnut St
Napa

Irish Express Moving & Storage Inc

2095 Jerrold Ave
San Francisco

Johnson & Daly Moving & Storage

110 Belvedere St
San Rafael

Kennedy Van & Storage Inc.

2015 McKinnon Ave
San Francisco

Larkfield Self Storage

5241 Old Redwood Hwy
Santa Rosa

Lawrence Fine Art Services

375 Oyster Point Blvd.
South San Francisco

Lightning Van Lines Inc

2052 Edison Ave
San Leandro

M.A.S. Moving & Associated Services

261 East Harris Ave
South San Francisco

Macy Movers Inc

200 Victory Ct
Oakland

MAGIC MOVING & STORAGE INC.

712 Bancroft Rd
Walnut Creek

MASTER MOVERS

239 south maple ave
South San Francisco

May Flower

1555 S 7th St
San Jose

Mill Valley Stor-All

799 Redwood Hwy

MINI MOVER

1156 18TH AVE
Redwood City

MOVE 4 LESS

1015 Shary Circle #7
Concord

Movers PakMan Inc

6759 Sierra Ct
Dublin

NC MOVING & STORAGE SOLUTIONS

680 85TH AVENUE
Oakland

New Home Moving & Storage

18401 Burbank Blvd
Tarzana

NOR-CAL MOVING SVCS/ALLIED MOVING

560 TRIMBEL RD
San Jose

ORI Van Lines Inc

2570 N 1st St
San Jose

Pacific Storage Company

4845 Parker Ave
Mcclellan

PODS Moving and Storage

21001 Cabot Blvd
Hayward

PODS Moving and Storage

5000 Park Rd
Benicia

PODS Moving and Storage

7551 Las Positas Rd
Livermore

PODS Moving and Storage

3000 Dutton Ave
Santa Rosa

Poulos Moving Systems

222 Commission St.
Salinas

RUTLEDGE MOVING SYSTEMS

11505 COMMERCIAL PARKWAY
Castroville

S & M Moving Systems

48551 Warm Springs Blvd
Fremont

Saf Keep Storage

1650 W Winton Ave
Hayward

San Jose

2143 S 7th St
San Jose

Seaport Storage

1703 E. Bayshore Road Redwood City, CA
Redwood City

SHAMROCK MOVING & STORAGE INC.

950 O'Brien Dr
Menlo Park

Shannon Moving & Storage

1285 Guerrero St

ShredEx San Francisco

182 Howard St
San Francisco

Silicon Valley Moving & Storage, Inc.

1550 Montague Expressway
San Jose

Skyline Van Lines

1353 Essex Way
San Jose

SmartStop® Self Storage

2300 Grant Ave
San Lorenzo

SmartStop® Self Storage

190 Otis Street
San Francisco

SmartStop® Self Storage

8900 Murray Ave
Gilroy

SmartStop® Self Storage

3480 Tennessee St.
Vallejo

SmartStop® Self Storage

222 San Pedro Ave
Morgan Hill

Sonoma Self Storage

19240 Sonoma Hwy
Sonoma

Southpoint Self Storage

6905 Southpoint Ave
Sebastopol

Starving Students Inc

70 Pier
San Francisco

Starving Students Movers Inc

1850 Sawtelle Blvd
Los Angeles

StateWide Self Storage

2650 Mission St
Santa Cruz

Storage Master Self Storage

3205 Dutton Ave.
Santa Rosa

Storage Pro

PO Box 459
Walnut Creek

Store Inside

1260 Ames Ave.
Milpitas

StorQuest RV/Boat and Self Storage

1080 Magazine St
Vallejo

Student Movers

2901 West Coast Hwy
Newport Beach

Suddath Relocation Systems

2055 S 7th St
San Jose

SUPER SPACE SELF STORAGE

875 E ARQUES AVE
Sunnyvale

Sutters Fort Self Storage LLC

2636 17th Ave
Santa Cruz

SWIFT VAN LINES

3964 RIVERMARK PLZ
Santa Clara

The One Move

2500 Old Middlefield Way
Mountain View

THE ORGANIZER GAL

960 Discovery bay blvd
Discovery Bay

THOMAS TRANSFER & STORAGE

924 Poplar Ave
Sunnyvale

Turner Moving & Storage

1570 Airport Blvd
Napa

U-Haul of Mountain View

62 W El Camino Real
Mountain View

United Cold Storage

1600 Donner Ave
San Francisco

USF Reddaway Inc

2375 Polvorosa Dr
San Leandro

VALLEY MINI-STORAGE

5865 GRAHAM HILL RD
Felton

Valley Relocation & Storage

5000 Marsh Dr
Concord

Waters Moving And Storage

37 Bridgehead Rd
Martinez

Zippy Shell of South Bay

3623 Munster Avenue
Hayward
Felton Zip Codes

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