Fair Oaks Taxi Services

in Fair Oaks, CA

Sample Reviews

F

Rating
Fool me once, it's your fault; fool me twice, it's mine. I should have learned my lesson after using
two years ago for a trip to Arizona. I WILL NEVER USE THIS COMPANY AGAIN!! They are downright awful!!

This year, my wife and I traveled to New Mexico for a vacation. The morning service pick up was good and the driver was pleasant. However, the wheels came off when we returned from our trip on
27, 2014.
requires customers to call for a pick-up reminder from the
upon arrival.
Our evening return flight had been delayed in
and I called
to notify them that we would be landing 2
hours later than scheduled. I waited over 12 minutes on hold before a person picked up the phone.The receptionist thanked me for calling and told me a driver would be waiting for us at
by 12:30am.
I called the moment we landed (12:15am) and, after waiting another 16 minutes on hold, was told by another receptionist that they didn't have a driver in the area! This is the same thing that I was told two year ago!!! I asked her how this could have happened after I had called less than 3 hours earlier?! We had no choice but to wait because I prepaid for the service.
My wife and I waited alone outside the terminal for over 1 hour! A police officer drove by us to ask if we were okay. I told him we were waiting for the
van to arrive, and his response was "you have my condolences." The
van finally arrived at 1:30am with one of the most unpleasant drivers I have ever met. He did not
us or ask how we were. He just opened the van door and put out bags in. He clearly could care less about us as paying customers.
As we departed the
I told him that
drivers must feel like sitting ducks for angry customers who are left
stranded at airports because of the company's bad dispatch practices. His sarcastic response? "It's late on a Sunday night and the drivers are all home in bed." He announced that all he was focused on was September 1, the day he was retiring. Are you kidding me? How can this company declare themselves a 24 hour service when they are ill equipped with such unprofessional drivers? He proceeded to turn up the radio and air conditioner, almost as if the block my wife and I out.
Beware of this company!!

- Robert C.
A

Rating
Pleasant experience from the start. The woman who answered my initial call was professional and informative. Booking the car was easy. Confirmation sent via email. On the date the car was supposed to arrive, everything went well. Despite having trouble finding pickup location (not the driver's fault, the house address was obscured by plant foliage) the driver arrived on time. He called our contact number to make sure he was at the right location. He was polite and friendly. This was a special occasional and I wanted everything to go well and it did. I will absolutely use this service again in the future. Thanks so much to
for making the evening transportation worry free.
- HEIDI R.

Fair Oaks Airport Shuttle

Fair Oaks, CA

Fair Oaks Taxi Service Articles

Taxi Service reviews in Fair Oaks

A

Rating
Excellent service to and from the airport. To the airport: They arrived 15 minutes early; anticipated and appreciated. From the
airport: They waited at the cell lot prior to my landing, we communicated when luggage arrived, and I was at the
Fair Oaks Airport Shuttle Provider Name Locked
less than 30 seconds before pick-up. Courteous drivers, comfortable rides, and less stress than a taxi.

- Richard B.
A

Rating
It was perfect. Punctual, professional, comfortable - everything you could ask for from this service. The vehicle was very clean, and
Fair Oaks Airport Shuttle Provider Name Locked
- the driver/owner - could not have taken better care of me. She was checking route updates the whole way and adapting as she got new information. She's a true professional and I will not use another company - they've got our business for the long haul!
- Matthew K.
A

Rating
The service went very well. I had reserved a pick-up time a week before departure and the cab came on time and delivered us to the airport in plenty of time for our flight. The driver assisted us with our bags and we engaged in a pleasant conversation to the airport. We made arrangements for an airport pick-up when we planned to return in two weeks.
- Bill T.
F

Rating
This is started best above the phone call went to an employee who made a mockery of the phone call to obtain service...he was rude and verbally offensive...
- Andrea D.
A

Rating
Fair Oaks Airport Shuttle Provider Name Locked
arrived exactly on time and took me to sign a lease on my new apartment, stopping twice along the way so I could buy a money order for the security deposit. He had memorized directions to the new place, which were complicated - we had no problems finding the place and he got me there right on time. Picking out my apartment and signing the lease took much longer than expected and he waited patiently for over an hour and a half. He then brought me home. This was the second time I had used his service and I was just as pleased the second time as the first. I had to reschedule twice and he was very pleasant about it - in fact he was very pleasant and professional in all our interactions. Even though it took longer than expected and even though I had to reschedule twice, he did not charge me extra. I would highly recommend him and will use him in the future.
- Margaret D.
F

Rating
Despite being given explicit directions to my house in an email one month prior to date of service and confirmed with
Fair Oaks Airport Shuttle Provider Name Locked
the day before, the driver was more than 20 minutes late. My wife calls me at 5 am while I am away on business frantic that the driver had not arrived. When I spoke to
Fair Oaks Airport Shuttle Provider Name Locked
(owner of
Fair Oaks Airport Shuttle Provider Name Locked
) at 5 am his excuse was that my house was not on GPS. The driver finally arrived and was not at all apologetic. He was frustrated and rude to my wife and family. I am a very patient and understanding person but when
Fair Oaks Airport Shuttle Provider Name Locked
told me that the driver was very frustrated and could possibly leave my family without taking them to the airport I was LIVID.
Fair Oaks Airport Shuttle Provider Name Locked
said the driver was a "contracted" driver. I asked for a refund or a discount for the failure of
Fair Oaks Airport Shuttle Provider Name Locked
to provide service and for the rudenes that was shown to my family.
Fair Oaks Airport Shuttle Provider Name Locked
told me in very
Fair Oaks Airport Shuttle Provider Name Locked
and rude terms that I needed to let the driver take them to the airport and that he would handle any discounts after. My wife also mentioned that the driver was driving erratically trying to make up the time due to his tardiness..
I understand that things happen and tardiness is common with car service but what is more aggravating is the lack of professionalism from
Fair Oaks Airport Shuttle Provider Name Locked
and his "contracted driver".
Fair Oaks Airport Shuttle Provider Name Locked
said he would call me back and settle things and he never did so I had to call him back. He answered the phone and when he realized that I was the caller he quickly said that he was at his child's bday celebration. Interesting how he is concerned about his own family and despite being in a service field he isn't too concerned about mine.
I WILL NEVER use
Fair Oaks Airport Shuttle Provider Name Locked
Corporate Car and LImo service ever again!!!!
- Michael W.
A

Rating
I used
Fair Oaks Airport Shuttle Provider Name Locked
transportation service on the recommendation of my sister-in-law. Rocky picked me up from the
Fair Oaks Airport Shuttle Provider Name Locked
after a layover forced an extra overnight stay in New
Fair Oaks Airport Shuttle Provider Name Locked
. He had no problem with the schedule change, in fact he was the one that alerted my family that my original flight had been cancelled. Friendly, courteous and driving a clean and modern vehicle, I'd definitely use his service again.
- EKatherine O.
A

Rating
Fair Oaks Airport Shuttle Provider Name Locked
arrived at our home 15 minutes early and waited patiently. He was helpful with our bags and very personable on the ride. Upon arriving back to
Fair Oaks Airport Shuttle Provider Name Locked
, I called his cell as instructed and he told us his location. All in all, it made travelling in and out of
Fair Oaks Airport Shuttle Provider Name Locked
quick and easy and we would use
Fair Oaks Airport Shuttle Provider Name Locked
again in a heartbeat.
- JEANNINE A.
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All Airport Shuttle in Fair Oaks, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Le Ride Driving Services, Inc

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MARKS TRAFFIC DATA SVC

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NEUMANN ENTERPRISES

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Sacramento VIP Limousine

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