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Top Rated Internet Service Providers

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D
"Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After" Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
City Hospital and Northeastern State University about internet providers in
prior to deciding what service to install. Despite many unflattering reviews, based on
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
, in the very near future.

-RICHARD C.

A
"The above amount included WIFI services for a year and installation. Just about everyone in our area outside city limits use their service. It is the best we have" had in the nine years we have lived here.

-Sharron S.

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Internet Service reviews in Elk Grove

F

Rating
tl:dr -
Elk Grove Internet Service Providers Provider Name Locked
didn't port our phone number and we've been given multiple deadlines that have been missed. Either
Elk Grove Internet Service Providers Provider Name Locked
is giving us the run around or has become completely incompetent.
On Monday January 5th (I believe), I called to switch my phone and internet from Dish to CentruryLink. I was quoted a great price ($45 a month for 20Mbit and unlimited phone).
The person told me that it would be set up the following Wednesday.
Note: I don't think I explicitly asked to "port" our number nor was I asked. I did say I wanted to transfer from Dish which I assumed implied that we wanted to take our number with us.
I called on that day (
Elk Grove Internet Service Providers Provider Name Locked
7th) and was told that it would actually take effect the following Monday (
Elk Grove Internet Service Providers Provider Name Locked
12th). I wasn't particularly happy with that because it meant that we couldn't cancel Dish until then but
That Monday came and I called Dish to cancel but was told that
Elk Grove Internet Service Providers Provider Name Locked
had never requested to take over our number.
Again, I called Century link (still
Elk Grove Internet Service Providers Provider Name Locked
12th). Talked to a supervisor and he told me that they would expedite the transfer within 2 days but that it was scheduled to complete on January 21st. This time, I completed the 3rd party verification for number transfer, which the first person I talked to didn't have me do.
I will update as things progress.
Those two days passed with no action and I called back. The person I talked to seemed to have never heard of expediting a number transfer and told me to wait for January 21st.
It is not January 22nd and the transfer hasn't happened. However, yesterday (the 21st), our internet stopped working and we don't know who to call because we have two companies supposedly providing internet access.
- Ben F.
F

Rating
I just received my January 2015 bill. I have landline and
Elk Grove Internet Service Providers Provider Name Locked
.
Elk Grove Internet Service Providers Provider Name Locked
raised the cost of the modem
150%. According to the representative, if you have
Elk Grove Internet Service Providers Provider Name Locked
you have to use their modem. I live in Kentucky, so I called the public service commission to
Elk Grove Internet Service Providers Provider Name Locked
a complaint, only to be told that, per the Kentucky legislature, the commission is only allowed to handle complaints related to landlines. The commission was never given authority to handle complaints about internet service, so providers can raise rates anytime and any amount in Kentucky.
- LISA M.
A

Rating
We finally made the switch to
Elk Grove Internet Service Providers Provider Name Locked
after 15 years with Comcast. Everything went perfectly and we are so happy with our service.
Elk Grove Internet Service Providers Provider Name Locked
is the only way to go if it is available in your area. Service runs us about $200.00 per month for all three packages.....Comcast cost the same. Thanks EBP!
- Colleen B.
C

Rating
We were having unreliable connection with TWC. Couldn't
Elk Grove Internet Service Providers Provider Name Locked
the DNS a lot of time, slow connection speed (even though) we paid for there "Ultimate". My setup in the house is top notch and I can guarantee I had connectivity to TWC systems. After a month "talking" (there has to be intelligence on the other side of line for a conversation" ) and them complaining that it was my perfectly working hardware was at fault. The "discovered that the 3 repeater in my area were all "BAD". It took on tech who had a clue less than a day to fix the issue. Guess what my so-called bad hardware in my house now work fine when there is connectivity to TWC system. I guess you can't get mad at the dog for cleaning his butt in the living room and you shouldn't expect much more out of TWC.
- Gene F.
A

Rating
Excellent provider so far. When there was an issue with the connection, I was able to talk to a customer service agent who was able to walk me through the problem.
- Faith B.
A

Rating
I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a
Elk Grove Internet Service Providers Provider Name Locked
's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
- William L.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Elk Grove Internet Service Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Elk Grove Internet Service Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
A

Rating
Drop and line outside of house had to be completely replaced. The tech
Elk Grove Internet Service Providers Provider Name Locked
was quick, friendly and did a very good job. We had already had about 8 tech's out over the last 7yrs trying to fix the same problem(yes this has been going on this long) every time they say they have fixed it. Then literally a day later it is not working again.
Elk Grove Internet Service Providers Provider Name Locked
just replaced everything on the outside, which he said should of been done the first time a tech was out. We are so thankful, this is the only way we can communicate with our loved ones overseas.
- Jamie A.

All Internet Service Providers in Elk Grove, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACCESSBEE.COM

Sacramento

ADD A JACK COMPANY

10900 PINELLA WAY
Rancho Cordova

ALERT COMPUTER SVC

3104 O Street
Sacramento

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

ASHBY COMMUNICATIONS

10642 Industrial Ave
Roseville

AT&T U-verse El Dorado

6201 Pleasant Valley Rd
El Dorado

AT&T U-verse El Dorado Hills

4441 Brisbane Cir
El Dorado Hills

AT&T U-verse Fairfield

740 Texas St
Fairfield

AT&T U-verse Placerville

3184 Center St
Placerville

AT&T U-verse Shingle Springs

3971 Durock Rd
Shingle Springs

Bar None Auction - Corporate HQ

2440 Gold River Road
Rancho Cordova

Bar None Auction - Sacramento

4751 Power Inn Road
Sacramento

Best Practice Institute

410 Evernia Street

Bill Sullivan Telephone Installation & Repair

5247 Mission View Ct
Carmichael

Business Finance Store

Castle River Way
Sacramento

CLIENT READY INC

8153 ELK GROVE BLVD
Elk Grove

CMB Network Support

9139 Boulevard 26

ComAudit Services

5180 Grove St.
Rocklin

COMCAST

1700 I ST
Sacramento

COMCAST

3890 TRUXEL RD
Sacramento

Comcast

2501 Research Park Dr
Davis

Comcast

1115 2nd St
Sacramento

Comcast Carmichael

5804 Marconi Ave
Carmichael

Comcast Citrus Heights

7451 Auburn Blvd
Citrus Heights

Comcast Davis

330 G St
Davis

Comcast Elk Grove

10339 Jennick
Elk Grove

Comcast Elk Grove

8941 Elk Grove Blvd
Elk Grove

Comcast Fairfield

740 Texas St
Fairfield

Comcast Fairfield

728 Texas St
Fairfield

Comcast Roseville

101-173 Pacific St
Roseville

Comcast Roseville

115 N Grant St
Roseville

Comcast Roseville

1850 Douglas Boulevard #100
Roseville

Comcast Roseville

1850 Douglas Blvd #100

Comcast Sacramento

1101-1199 Terminal Way
Sacramento

Comcast Sacramento

906 G St
Sacramento

Comcast Sacramento

900-948 8th St
Sacramento

Comcast Vacaville

409 Main St
Vacaville

Comcast Yuba City

311 B Street
Yuba City

CommercePundit.com

1625 Lakes Pkwy.

Dave Dodds Web Development

3793 Hillsborough Rd
Shingle Springs

Debbie's Personal Assistant

3387 Maricopa Ct
Cameron Park

Directv Elk Grove

8944 Elk Grove Blvd
Elk Grove

Dish Network Folsom

521 East Bidwell Street
Folsom

Dish Network Folsom

521 E Bidwell St
Folsom

Dish Network Sacramento

915 I St
Sacramento

Dish Network Sacramento

915 I St
Sacramento

Dish Network Woodland

301 Cottonwood Street
Woodland

Dish Network Woodland

448 Main Street
Woodland

DSL Sacramento

Sacramento

eDecisions

2443 FAIR OAKS BLVD PMB
Sacramento

fast security patrol

5325 elkhorn
Sacramento

ForbenMedia

7401 Summerhill Road

Frog Stone Media

5960 South Land Park Dr
Sacramento

Going Places

Going Places
Rancho Cordova

Greencastle Web Design

676 Shannon Drive N

Grey Sky Media

6011 West Oaks Blvd #200
Rocklin

High Energy Designs

9175 Firelight Way
Sacramento

Homemade Design

41 Monument Ave

iPCFix Computer and Mobile Repair

1014 4th Street
Sacramento

Liberty Construction

3848 Sherbrook Dr.
Santa Rosa

LIBRA COMMUNICATIONS

5310 Spilman Ave
Sacramento

M&M Computers

7613 Greenback Lane
Citrus Heights

Marketing Mobile USA

1809 S Street, Suite 231
Sacramento

Mobile Tech

2330 Vehicle Dr #82
Rancho Cordova

Modern Web Studios

1067 N Main St

MXSweb.com

7625 Sunrise Blvd.
Citrus Heights

Optimize Worldwide

1700 Market St
Redding

PC TEL IT PROS

1003 Lake Park Ave
Galt

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe
Laguna Hills

Precise Info Com

7416 Rio Tamega Drive
Elk Grove

Precise Info Com

7416 Rio Tamega Drive
Elk Grove

RTS Computer Services

5000 Windplay Dr Ste 1
El Dorado Hills

Sacramento Web Design Group

915 L Street
Sacramento

Satellite Daddy

10481 Grant Line
Elk Grove

Sean West Networks

340-2 Travis Blvd
Fairfield

Sierra Networking Technologies

PO Box 4333
El Dorado Hills

Smackwagon Design

8138 Cantershire Way
Granite Bay

Succeed.Net

1510 Poole Blvd
Yuba City

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Talk is Sheep Marketing

1931 H St
Sacramento

Tech-Boy Computer Solutions

P.O. Box 1236
Citrus Heights

The Right Way to Write

30 East Georgia Street

Training For Success California

980 9th Street
Sacramento

Tytanium Ideas Inc.

167 G Street Ste 202
Lincoln

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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