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Cypress Auto Glass Installation And Repair Articles
Auto Glass Installation And Repair reviews in Cypress
They installed the new door and frame. We had to wait about 24 hours before using the shower to allow for all the materials to set up. I was away on a trip and when I came home, I was surprised to see that they installed the door hinge on the wrong side. So it opened to the right (hitting the towel bar) instead of the left side (like the original). I called and indeed they read the specification sheet incorrectly, but quite honestly I would have thought based on the placement of the hinge they would have asked my wife if that still made sense to have the door swing out to hit the shower bar. So in order for them to fix the door they had to order another hinge which was going to take another week or so. But the good news is that we could finally use the shower after about 2 weeks.
They came and flipped the frame to have it open up the correct way, but because they had to do some more caulk work we couldn't use the shower for 24 more hours. The shower door was closed and I could really check anything for fear of disturbing any of the work.
The next day when I opened the shower, I noticed that they didn't put in a end plug for the water track at the bottom of the shower. Instead of a plug (which I swear was there the first time), they just put a dollop of silicone so the water wouldn't leak out of the front when you swung open the door. But of course it still did leak. So I called
The door is now installed and working properly but it took over a month to finally get to this place. We were just replacing the shower door and it seemed to have taken much longer than I anticipated. To be clear the door is great, it's exactly what we ordered (nothing fancy - just a standard clear replacement door). It's better than the old grimy door we had so that is good.
Overall, not impressed with the number of times it took to "get it right", however, the office staff (
So my overall feeling is a "C". Had they put the door in correctly the first time, it would have been an "A".
I really like this company and will use them to replace my other 2 cracked windshields!
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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