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He responded immediately to my phone message, but stated he was quite busy due to his positive reports on Angie's List and therefore it might take a week or so for him to do the work. I felt like it was worth the wait for someone so highly regarded, so I sent him an email listing the scope of the work and waited to hear back from him (presumably in a week). He then called me the next day and asked if he could come over to look at the repairs needed and give me an Estimate. Of course, I agreed, and we set an appointment for the Estimate for a few days later (Saturday 6/25).
When he saw that I literally was just moving in and couldn't use my shower, do laundry or use my kitchen sink properly, he must have taken pity on me because he agreed to do some of the urgent repairs the next day which was SUNDAY (yesterday)!! How kind!! He did not call me or come by at the appointed time, though, so I became worried. He did call a few hours later, apologizing sincerely and stating that he couldn't call me because he had fallen and ended up in the Emergency Room and did not have his phone available. So, literally the only thing that can keep this guy from an appointment is him being hospitalized!! Amazing!!!
He then proceeded to rearrange his schedule so he could do my work first thing this morning. Because he carefully thought out the best method to replace my kitchen sink, he was able to do it in half the time he originally estimated. When someone is working by the hour, that is an admirable thing for him to do. In fact, not a moment was wasted between him and his assistant,
All the work was done quickly, efficiently and professionally. I could not be happier. Would I use
I mentioned to
what I wanted, we made the plan together.
I was very happy with the result.
Did a very good job and was very knowledgeable.
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