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"I started having a problem with my garage door late last night, and when I left my house this morning the garage door would not stay shut. I called Pioneer Doors" this morning and spoke to
about the Big Deal listed on Angie's List for a new garage door opener/tune up.
was very patient as I expressed my frustration with my garage door opener, and she answered numerous question regarding the opener that was included as part of the Big Deal. After talking with
about all of the "extras" I would need (e.g., additional remotes, etc ), she explained that it would be less expensive for me to purchase a different (better) system which included the items/features that I wanted.
was able to set up an appointment for this afternoon with
, who was also extremely courteous and helpful.
inspected my old system, explained what he thought the problem was, provided a remedy (which he did not charge me for) and suggested that I might not need to replace the system at all. He gave me the option of waiting a few days to see if the issue was, in fact, resolved, but given my history of problems with the system, I decided to go ahead and purchase the new system.
installed and tested the system, and answered all of my questions. A couple of hours after
left, I realized that I needed to order an additional remote, so I called
. Again, she was very polite, and scheduled an appointment for
to deliver and program the remote. Both
were friendly and down to earth, yet very professional. They are extremely customer service oriented, and there was never any pressure to purchase anything that I didn't want or need. I would definitely recommend Pioneer Doors.

-Robin M.

"Called this morning as I have a vacation rental in which guest could not get car out. They were prompt and fixed the springs within a few hours of the call.

-Joanne W.

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Local Articles in Concord

Garage Doors and Openers

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

orange brick house in winter
Garage Doors, Roofing, Holiday Decorating, Gutter Cleaning, Pest Control/Exterminating, Lawn & Yard Work, Carpet Cleaning, Chimney Sweep, Fireplaces, Electrical, Handymen, Housecleaning, Animal & House Sitting, Cabinet Refacing/Restoration, Lighting, Wallpapering, Plumbing, Heating & A/C, Auto Service, Auto Tires, Allergy & Immunology

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

Circuit board problems or mixed radio signals are the most likely causes of garage doors opening on their own. (Photo by Summer Galyan)
Garage Doors

Garage doors can open and close on their own. Although it's rare, here's what to look for.

If you're not sure what you're doing, it's best to let a pro handle repair, adjustment or replacement of garage door springs. (Photo courtesy of Angie's List member Steve E. of Cerritos, California)
Garage Doors

Want your garage door to work smoothly, quietly and safely? Have it inspected periodically. Want to DIY some of the work? Be sure to follow this expert advice.

Whether it's about garage door, plumbing, HVAC or other home services, it pays to know how to handle contractor upselling. (Photo courtesy of Angie's List member Rich K. of Milwaukie, Oregon)
Plumbing - Drain Cleaning, Electrical, Heating & A/C, Garage Doors

Worried about upsells? Here are tips to help you distinguish between a valuable home-service contractor recommendation and a sales pitch you're better off ignoring.

Angie's Answers


Here's the video I used - I found it pretty helpful:


Garage door spring replacements cost me less than $100 by doing it myself and only took me about 25 minutes. As far as I know, changing out the garage door springs will solve most issues. I found at kit online at a place called garage door nation and just bought that one since they seemed the most legit and included all the extras.


I am usually not good with these types of things. I saved almost $500 by doing it myself.

Hope this helps!




Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.




I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.


IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.


If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 


Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services

Garage Door Installation reviews in Concord


Everything started off great. They installed the garage door, track but forgot the trim and said they would be back first thing the next day to fit it. Waited the next day, no call. We called them and they said they forgot and would be back.
They did fit the trim and then the garage door failed to work. Immediately, he started to become very rude and obnoxious stating he was not responsible for the garage door not working and it was our garage door opener. He also stated he did not know enough about the particular garage door opener to even try and figure out the issue. Our garage door opener is a very common one and they advertise this particular make on their website. I explained to him that it was working perfectly fine as they could see when they arrived and now since installing the trim it was not working. He became quite aggressive and made me extremely uncomfortable and started telling me he was not taking any responsibility for it not working and that it was not the garage door it was the opener. I tried to explain that I was not a garage door expert and that I could not be certain what the issue was but this was getting me nowhere with him. Then he started to accuse me of all sorts and became very unprofessional. In the end I told the other guy with him who was trying to be much more helpful, to remove him from my property as his attitude was disgusting and that I would call another company to fix it. I called another company who came out within a couple of hours, added a screw to the track that was missing and re-set the opener. They explained that anytime you install a new door, you need to reset the opener. He had me press a button on the wall whilst he pressed a button on the box and 5 mins later everything was working perfectly and I had to pay him $39.95 for the call out.
Their website says "If your not happy, we're not happy", well I was not happy, you were aggressive, rude and had to be thrown off my property and left me having to find another company to do the job you should of been able to do as a garage door installer.
Would I recommend you, never, not in a million years.
- Miranda T.

Two engineers came 30 minutes late and inspected a broken garage door.
They suggested a couple of options including repair, and replacement with explanation in detail.
Their response was very prompt because they carried most of parts in their van. In my case, however, they did not have a part I wanted, and they installed a higher version without additional cost.
- Yongsik K.

After an attempted extortion by a scam artist I turned to Angie's List and was very happy to find
Concord Garage Door Companies Provider Name Locked
Overhead Garage Doors. Called in the morning and scheduled for a service call after work hours, very convenient. Service technician was able to fix our broken cable in short order for a very reasonable price. He also discussed future issues with the garage door such that we can be proactive with maintenance to keep a future problem from occurring. Extremely happy with this service and will definitely use them in the future. Will recommend them to others also.
- Robert P.

We have no problem with the price, nor quality of the materials or workmanship. The reasons we lowered the grade are as follows:
1. We were told when we received the original estimate that the work would be performed in about 3 weeks from that date. It actually took over a month to get the appt. and we were never given an explanation nor an apology for the delay.
2. There was a relatively
Concord Garage Door Companies Provider Name Locked
question regarding whether or not we were entitled to a discount through Angie's List that could have been resolved in one phone call. Instead, it took four phone calls over the period of a week to get resolved.
3. This is the main and most serious issue. When the appointment was scheduled and confirmed, we were told that the technician would be arriving between 11:00 AM and 1:00 PM. When he hadn't shown up by 1:00, my wife, who had been waiting all morning for him, had to call the company to find out what what happening. She was told that the technician was having a problem with his first job, and it was taking longer than anticipated. The appointment was rescheduled two more times later that day, and each time when the technician had not showed up within the time frame, it was my wife who AGAIN had to call the company to find out what was happening. By this time, it would now be well after 3:00 before the technician would even get to our house, and since we were told that it could take 5 hours or even longer to complete, it seemed obvious to us that the job would have to be rescheduled for another day. However, it was only after a rather vehement protest on our part, were we able to get the company to agree to reschedule.
- Michael M.

Concord Garage Door Companies Provider Name Locked
was very professional and did a great job on my garage door. It sounds much more quiet when opening. He checked all parts and ensured everything was in good working order. I would highly recommend this company.
- Peggie M.

They were courteous over the phone and prompt the day of the service. He replaced the broken spring, lubricated all of the moving parts, and tested the door in less than 30 minutes. Excellent service. Would definitely use them again.
- Phillip B.

I called to have a broken spring repaired. 2 different people recommended them, so I called and left a voicemail. I never heard back.
- Phillip B.

There were some unexpected problems but he stayed until the garage door was perfect. I was very impressed with his professionalism and expertise.

Garage Door Companies in Concord, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Alameda Garage Doors Repair

2241 Central Ave # c

#1 Concord Garage Doors Repair

1390 Willow Pass Rd # 30

#1 Emeryville Garage Doors Repair

1250 45th St #350

#1 Hayward Garage Doors Repair

21471 Foothill Blvd. Ste. E

#1 Novato Garage Doors Repair

1701 Novato Blvd # 106

#1 Richmond Garage Doors Repair

120 Broadway # 15

#1 San Francisco Garage Doors Repair

5334 Geary Boulevard, Suite 5
San Francisco

#1 San Jose Garage Doors Repair

259 Meridian Ave # 13
San Jose

#1 San Leandro Garage Doors Repair

433 Callan Ave # 106
San Leandro

#1 San Pablo Garage Doors Repair

2101 Vale Rd #103
San Pablo

#1 San Rafael Garage Doors Repair

1703 Fifth Avenue, Suite 104
San Rafael

#1 San Ramon Garage Doors Repair

5000 Executive Parkway, Suite 205
San Ramon

#1 Santa Clara Garage Doors Repair

1265 El Camino Real, Suite 101
Santa Clara

#1 Stanford Garage Doors Repair

550 Hamilton Avenue, Ste. 200

#1 Walnut Creek Garage Doors Repair

1270 Spingbrook Rd ste #c
Walnut Creek

$19 Garage Door Repair San Bruno

1310 El Camino Real #3

$29 Garage Door Repair 94801 Ca 510-214-8003

1190 Macdonald Ave Ste C1

$29 Garage Door Repair 94925 CA | 415-200-0019 |

347 Corte Madera Town Ctr
Corte Madera

$29 Garage Door Repair 94928 CA 707-508-4515

601 Rohnert Park Expy W
Rohnert Park

$29 Garage Door Repair 94930 CA 415-754-4553

2404 Sir Francis Drake Blvd

$29 Gate Repair Brentwood CA 925-800-4546

5601 Lone Tree Way #100

$29 Gate Repair Brisbane CA 650-835-4848

250 Visitacion Ave

$29 Gate Repair Cupertino CA 408-903-4141

10061 S De Anza Blvd,

24/7 Garage Door and Gates Repair

751 Kingston Ave

911 Garage Door and Gates Repair

2958 Neet Ave
San Jose

911 Garage Door and Gates Repair

130 Reflections Dr
San Ramon

A & S Garage Door Company

112 Beth Drive
Pleasant Hill

A Any Garage Door Co

6500 Dublin Blvd

A Any Garage Door Co

12900 Saratoga Ave

A AnyTime Garage Doors & Gates

1512 Webster St

A AnyTime Garage Doors & Gates

3469 Tennessee

A+ SAN Mateo Garage Door

54 E 4th Ave
San Mateo

A1 Local Garage door repair Danville

139 Rubicon Cir

A2Z Construction Co

714 Falling Star Dr

A2Z Garage Door

315 Rose Ave

AA Builders

342 Alvarez Cmn

AAA Discount Garage Doors Service

3137 Castro Valley Blvd #247
Castro Valley


320 Piercy Road
San Jose

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