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167

Top Rated Cable Tv Providers

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Over 266 reviews for
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A
"The afternoon of the day I called, Anatoly came to my home and quickly diagnosed that the power supply had blown - even had me look at the blackened board where" a resistor/transistor (I dunno) had blown away. He had the replacement power supply in his truck, swapped it out and all was well. He then helped me carry the TV upstairs & offered to get it working with my DirecTV. He got the job done quickly and well below his telephone estimate. If you're in the Jacksonville area, you'd be nuts to call anyone else. He knows his stuff & comes prepared. Another great example of the value of Angie's List.

-William C.

A
"Very professional crew; extremely meticulous. Did a great job on the work and walked me through all the decisions I needed to make. I felt they pushed the up-charges" hard, but otherwise I was extremely happy with the experience and end product.

-Tim G.

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Local Articles in Concord

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
 
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Cable Tv Service reviews in Concord

C

Rating
We bought a new house and requested that
Concord Cable Tv Providers Provider Name Locked
come out and install both cable TV and internet. On the date of install a man came out and stated he could not install and it would take approximately 2 weeks to 6 months to get our services installed. We scheduled another appt and the same thing happened again. This went on for nearly 4 months. Finally after fighting with them for an install and endless excuses for why they couldn't install, and offensive comments on the part of their customer service we decided to go with another provider. The day after the other provider installed they called and said they were coming out to install. Eventually, the other provider quit offering the services we required at the price we were wanting so we went to
Concord Cable Tv Providers Provider Name Locked
again. They were able to install but the man was unprofessional and talked negatively about
Concord Cable Tv Providers Provider Name Locked
. He even made us install part of our services ourself because he was "running out of time". Eventually we had to have another tech come out to fix what he neglected to do. We have frequent outages of our cable and internet and they "can't figure out why". Not very customer oriented
- Emily C.
B

Rating
Internet offers the best service that I can find. Cable TV is a monopoly. Landline phone is the cheapest but doesn't operate when power is out. I may end landline at some point. To the extent I have needed it, their repair service has been excellent. As there are few alternates where I live, I would recommend them over Verizon DSL and landline.
- William K.
A

Rating
they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote controls. ALL in the 2 hour window
- Andre S.
F

Rating
In September my bill was $156, the next month it went up to $184, then I called and they were supposed to reduce the amount because I was "a loyal customer." My bill today, in February, and they upped my charge again. They also keep charging me for 6 TVs - I do not have 6 TV's. I called the main office and they have not yet gotten my bill corrected. The local company is not very helpful only the main office.
- Ellen W.
B

Rating
I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.
- Theodore S.
D

Rating
The installer was fine at his job (but wanted me to call him directly instead of calling
Concord Cable Tv Providers Provider Name Locked
in case of trouble in the future. I get it. I know why he would want that. But no). Everything else, every other customer service interaction, has been exactly as bad as
Concord Cable Tv Providers Provider Name Locked
's abysmal and well-deserved terrible reputation would lead you to expect. They love passing the customer from one agent to the next: I got hung up on and/or transferred by two separate people before I finally got someone to do what was needed one of the many times I've had to call to get something fixed. Just got my first bill, which included $140 for a service I cancelled weeks ago and never used. The latest customer service guy I spoke to claims he's removed it, but a lot of claims from
Concord Cable Tv Providers Provider Name Locked
agents have proved to be false in the past month (We spelled your name wrong on your initial order? Too bad, you have to go in person to a
Concord Cable Tv Providers Provider Name Locked
office to have it changed. The next week, a different agent I speak to on the phone fixes it on the spot. And that's just one example of many).
In short, incompetent staff that doesn't care (and I imagine they're paid nowhere near enough to care at all). If you are stuck with
Concord Cable Tv Providers Provider Name Locked
, never, ever, EVER use their online chat service, is my advice. Like, ever. You may get tossed around from agent to agent on the phone, but it'll still be better than "
Concord Cable Tv Providers Provider Name Locked
" the know-nothing agent at the other end of the chat.
I have no other option for cable or Internet in my current location. Otherwise I never would have chosen
Concord Cable Tv Providers Provider Name Locked
, which is exactly as useless as I expected. The only reason I don't give them flat-out across-the-board F's is that the actual cable and Internet service seems to be good. I indicated I'd use them again, but that's because, again, sometimes you have no other option. If I did, the answer would be H***, NO.
- Karen F.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.
A

Rating
I know others have had issues, but I've had nothing but positive experiences with TWC. I've been using them since I moved to the area about 20 yrs ago. Yes, I'd rather pay less than what I do for services, but their customer service has always been great for me (& it's the primary reason I've stayed with them). Very rarely have I had connectivity or cable issues, but they've been responsive & professional when I have.
- M R L.

All Cable Tv Providers in Concord, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

110/220V Electric Co.

2 Seville Court
Millbrae

4G Verizon Wireless

2041 Ralston Ave
Belmont

4G Wireless Verizon

1346 The Alameda
San Jose

A TELEPHONE JACKS COMPANY

PO BOX 7179
Oakland

Affordable Home Solutions A/V

1555 botelho drive
Walnut Creek

AK Security Solutions

29720 Quinkert St

American Media LLC

18440 Morgan Hill, Suite 120,
Morgan Hill

Anakco Hometheater

PO Box 844
Richmond

ASI Alarms

P.O. BOX 2939
San Ramon

ASTOUND BROADBAND

215 MASON CIRCLE
Concord

ASTOUND CABLE CO

1400 FASHION ISLAND BLVD 100
Foster City

AT&T Internet Services

American Canyon

AT&T U-verse Alameda

1432 Park St
Alameda

AT&T U-verse Alamo

3160-3162 Danville Blvd
Alamo

AT&T U-verse Albany

1247 Marin Ave
Albany

AT&T U-verse Castro Valley

1620 Strobridge Ave

AT&T U-verse Clayton

6201 Center St
Clayton

AT&T U-verse Concord

2301 Willow Pass Rd
Concord

AT&T U-verse Daly City

6299 Mission St
Daly City

AT&T U-verse Danville

100-196 Linda Mesa Ave

AT&T U-verse Emeryville

4081 Hollis St
Emeryville

AT&T U-verse Hercules

2138 Railroad Ave
Hercules

AT&T U-verse Lafayette

781 Old Jonas Hill Rd
Lafayette

AT&T U-verse Martinez

707-799 Marina Vista Ave
Martinez

AT&T U-verse Oakland

135 12th St
Oakland

AT&T U-verse Oakley

3090-3232 Main St
Oakley

AT&T U-verse Pinole

2340 San Pablo Ave
Pinole

AT&T U-verse Pittsburg

777-799 Railroad Ave
Pittsburg

AT&T U-verse Pleasant Hill

1800-1896 Contra Costa Blvd
Pleasant Hill

AT&T U-verse Richmond

300-398 23rd St
Richmond

AT&T U-verse San Francisco

2-98 U.S. 101
San Francisco

AT&T U-verse San Jose

111 Paseo De San Antonio Walk
San Jose

AT&T U-verse San Pablo

2240 Stone St
San Pablo

AT&T U-verse San Ramon

2270 San Ramon Valley Blvd
San Ramon

AT&T U-verse Santa Clara

1531-1745 California 82
Santa Clara

AT&T U-verse Sunnyvale

348 W El Camino Real
Sunnyvale

AT&T U-verse Vallejo

318 Virginia St
Vallejo

AT&T U-verse Walnut Creek

2355 N Main St
Walnut Creek

BAY AREA INSTALL LLC

20 HIGHLAND AVE
Burlingame

BEST Audio And Video Innovations

2011 Shellback Pl
San Jose

Beyond Sound

447 Collis street

Comcast

801 Marina Village Pkwy
Alameda

Comcast

3055 Comcast Pl
Livermore

COMCAST

Redwood City

Comcast Antioch

1820-1862 A St
Antioch

Comcast Antioch

101-111 E 18th St
Antioch

Comcast Berkeley

1916 Martin Luther King Jr Way
Berkeley

Comcast Berkeley

2200 Oxford St
Berkeley

Comcast Concord

1839 East St
Concord

Comcast Concord

1990 Grant St
Concord

Comcast Daly City

26 Bepler St
Daly City

Comcast Fremont

3962 Mowry Ave
Fremont

Comcast Fremont

1320 Decoto Rd
Union City

Comcast Hayward

22809 Mission Blvd
Hayward

Comcast Hayward

23937 Watkins St
Hayward

Comcast Livermore

4465 First St
Livermore

Comcast Mountain View

856 W El Camino Real
Mountain View

Comcast Napa

2297 Jefferson St
Napa

Comcast OAKLAND

1001 Broadway
Oakland

Comcast Oakland

1627 Telegraph Ave
Oakland

Comcast Palo Alto

620 Emerson St
Palo Alto

Comcast Petaluma

737 Southpoint Blvd # H Petaluma,
Petaluma

Comcast Richmond

2201-2299 Bissell Ave

Comcast Richmond

2223 Barrett Ave
Richmond

Comcast San Francisco

370 3rd St # 2
San Francisco

Comcast San Francisco

135 Gough St
San Francisco

Comcast San Francisco

2-98 11th St
San Francisco

Comcast San Jose

255 N 1st St
San Jose

Comcast San Leandro

298 W Estudillo Ave
San Leandro

Comcast Santa Clara

1745 El Camino Real
Santa Clara

Comcast Santa Clara

1805 El Camino Real

Comcast Santa Cruz

1360 Pacific Ave

Comcast Santa Rosa

1772 Piner Rd
Santa Rosa

Comcast SANTA ROSA

650 4th St
Santa Rosa

Comcast Santa Rosa

725 4th St
Santa Rosa

Comcast Sunnyvale

301-499 California 82
Sunnyvale

Comcast Sunnyvale

563 S Murphy Ave
Sunnyvale

Comcast Vallejo

Comcast Vallejo
Vallejo

Comcast Vallejo

412 Georgia St
Vallejo

Comcast Vallejo

400 Broadway St
Vallejo

cube integrations

Long Beach, Ca
Stockton

Digital Living

19201 Sonoma Hwy
Sonoma

Directv San Francisco

100-198 Oak St
San Francisco

Directv San Jose

199 Bassett St
San Jose

Directv Sunnyvale

598 S Mathilda Ave
Sunnyvale

Dish Network Campbell

300 Orchard City Drive
Campbell

Dish Network Danville

661 San Ramon Valley Boulevard
Danville

Dish Network Fremont

38863 Fremont Blvd
Fremont

Dish Network Hayward

22859 Mission Blvd
Hayward

Dish Network Milpitas

950 East Calaveras Boulevard
Milpitas

Dish Network Oakland

410 14th St
Oakland

Dish Network Oakland

410 14th St
Oakland

Dish Network Oakland

1753-1761 10th St
Oakland

Dish Network San Francisco

201 Mission Street
San Francisco

Dish Network San Jose

450 West Santa Clara Street
San Jose

Dish Network San Jose

97 San Pedro Cir
San Jose

Dish Network San Leandro

15250 Hesperian Boulevard
San Leandro

Dish Network Santa Rosa

301-399 Mendocino Ave
Santa Rosa

Do It Right Computers

121 Santa Cruz Ave
Aptos

DSL San Francisco

San Francisco

Enterprise Communications

2032 San Pablo Ave
Berkeley

Home Theater Expert

994 feller ave
San Jose

InSequent

793 Broadway
Sonoma

JB Satellites

985 Montebello dr

Jemcom Systems

PO BOX 3130
San Leandro

Johnson Connections

347 9th Street, Unit 457
San Francisco

LC Networks

1151 Ringwood Ct Ste 80
San Jose

Modern TV

1228 S Bascom Ave
San Jose

NEWHALL TELECOM LLC

5036 COMMERCIAL CIR
Concord

Protection Plus Solutions

696 San Ramon Valley Blvd #409
Danville

skylite communications

310 s milpitas blvd,
Milpitas

Talon Inc

1535 farmers ln.
Santa Rosa

TAS Communication

257 Vernon St.
Oakland

The Hookup

320 La Casa Ave.
San Mateo

The Remo Group

601 Mendocino Way
Redwood City

Time Warner Richmond

300-398 23rd St
Richmond

Time Warner San Jose

131 W Santa Clara St
San Jose

Tremayne Technologies

3527 Mt. Diablo Blvd
Lafayette

Trendy Mobile Network

161 University St
San Francisco
Concord Zip Codes

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