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Concord Appliance Repair Articles
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Concord Appliance Repair Experts Reviews
The tech (I think he went by
The technician literally stuck his hand in the ice maker and then told me that the entire unit needed to be replaced at a cost of approximately $450.00.
I was worried about paying that much for the repair when no diagnostic work had been done.
I decided to
The staff from Bay Appliance Repair were prompt and courteous. They also looked at the convection oven fan in my gas range during the same visit. It was noisy but no problems were found. They could have charged an additional $32 for looking at a second appliance during the visit but they did not.
We received their callback the next morning. They asked about more specifics of the problem, and we told them what we knew. They asked if they could come out the next week.
Again, the impression I got was that they were very busy. If the problem was urgent, I would have asked if it could be sooner. Or maybe I would have called another company. But again, the leak was a minor annoyance that we could live with for awhile. We made an appointment for the next week.
On the day of,
They went right to work. After removing some refrigerator parts, they diagnosed the problem to be a screw that had fallen into the defrost drain tube. How the screw got there was a mystery. The screw prevented water from draining properly, causing the hose to freeze, and water to puddle on the refrigerator floor. They removed the screw from the tube. Problem fixed.
The two were very polite and professional. The work was quickly done, taking about 30 minutes. I am a happy customer.
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