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Concord Appliance Repair Articles

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Concord Appliance Repair Experts Reviews

Concord Appliance Repair Experts Provider Name Locked
responded quickly, came by and figured out what was wrong. It took him a little longer than he expected to track down the needed part, but he came through and made the repair. It was great working with him and we'd definitely use him again."
"On 3rd appointment (no show on first 2) the repairman arrived an hour late, but was able to identify the problem. He has ordered a repair part and has rescheduled for 10 days to install. I am holding judgment until repair is actually made."
"Absolutely fantastic job from the service center. When they found out we had moved to the house from Michigan a few months ago and had left our old washer and dryer there (which had an extended warranty from
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) they transferred the balance of the warranty to the approximately 2 year old washer and dryer (Maytag ones) that came with the house in California. They then came out and serviced the washer, valued at $148, FOR FREE and did a routine check up on the dryer. I was very impressed on two counts: 1) At their own initiative, they transferred the warranty over for me. I would have paid for the service anyway. 2) They were willing to transfer the warranty over to non-
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machines (we used to own a
Concord Appliance Repair Experts Provider Name Locked
washer and dryer). 3) They were willing to take an estimated purchase date on the machines AND split the balance of the warranty on our old dryer across a washer and a dryer. And, the guy that came out to service the dryer was very knowledgeable, professional, and
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"They were great to work with. I have had no problems with the dishwasher since. It works great now. They did come out to my home which was good because I couldn't take it to them. The workers were really nice people. As soon as I called and reported the breakdown they came right out and had it fixed in no time. The repair was still under warranty so there was no cost to me."
"Our frig has the freezer at the bottom. Frost developed in the freezer and we thought something went wrong with the defrost. The tech came out and took a look. He said that he didn't think it was the defrost. He noticed that the freezer door was slightly off track which was letting air in which caused the frost to develop. He took the freezer door off, cleaned up all the frost and put the door on again making sure that it was on the track. We must have accidentally knocked it off track. He then showed us how to best set the thermostat.
The tech (I think he went by
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) was very professional and friendly. He was also careful to limit any mess and clean up after he was done. He could have sold us on an unnecessary fix but didn't. He only charged us for the call and a small amount for labor. It's been a couple of weeks and the freezer is clear of frost. We were very happy with how it all worked out and we'd use this company again.
"The technician showed up on time. He then went to my dishwasher and when he looked at the dishes that had been washed using the dishwasher for the first time he saw the what looked like black mud on all of my dishes and told me that I must have left dirt on them. He then opened the bottom of the unit from the inside and found what he called dirt that was left there by the factory. He cleaned that part and told me I needed to run the unit with nothing in it and I did. When I placed the dishes back in it did not clean one bit of whatever was on them. He then returned on 7/10/2013 and simply told me that I need to wash the dishes by hand and when he took a bit of water to some of the dirt on the dishes it ran off but he could not explain why the dishwasher could not do the same thing and told me the unit was fine and have a good day. I stopped him and told him my wife and I heard what sounded like a gun shot while the unit was running and he told me it was the door to the soap dispenser opening but we have only heard it twice while the dishwasher has been run 6 times.
"After inspecting the outside unit the technician informed me that I had two options: - spend a few hundred dollars on a new motor for a unit that may need to be replaced soon anyway, or - replace the unit for a few thousand dollars He left me with a quote and a broken AC system. I called another outfit for a second opinion. They gave me similar news and options but with one meaningful difference ... They were able to get the existing AC motor to work after about 5 minutes. I don't know if the difference was a lack of knowledge/ability or just wanting to make a sale, but either way it is a bit disappointing.
"The technician did not perform any diagnostic work. My refrigerator has controls that can be used to perform diagnostic functions. The diagnostic functions can be used to cycle the ice maker through the tasks it is supposed to perform. I believe it will also display error codes on the refrigerator's display panel.
The technician literally stuck his hand in the ice maker and then told me that the entire unit needed to be replaced at a cost of approximately $450.00.
I was worried about paying that much for the repair when no diagnostic work had been done.
I decided to
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the $65.00 I paid to have the diagnosis done. I found another company called Domenco Inc and asked them to check my ice maker. They determined that a small motor in the ice maker was not working. They fixed it at a cost of approximately $250.00.
The staff from Bay Appliance Repair were prompt and courteous. They also looked at the convection oven fan in my gas range during the same visit. It was noisy but no problems were found. They could have charged an additional $32 for looking at a second appliance during the visit but they did not.
"Upon finding our side my side not cooling we contacted GE and first appt was 7 days out so we contacted AAAR after seeing ratings on Yelp. They responded quickly. Thought it might be the Mother board and put in new one - decided that wasn't the issue and removed it, thereby saving us money. Proceeded to replace an evaporator fan and a thermister which are behind the panel on freezer side. Said we might not be out of the woods yet and that it might be an issue with something on the fridge side behind panel there... more labor. Overnight and next day no change in temp. We made another appt .This time they could not make it out until a few days later... meanwhile we have thrown out food and no backup except for ice chests. We contacted GE and they came out next day. It was very straightforward... tech took out a laptop, opened up panel behind ice/water dispenser and plugged in the computer to the computer in the side by side. BAD MOTHER BOARD! Upon further inspection it was discovered that AAAR owner left a LIVE WIRE loose when he installed the thermister. The tech , myself and my husband were shocked. (NO PUN INTENDED - HA!) We were very fortunate that it didn't ARCH and burn out the entire refrigeration unit. We spent additional money to fix it properly but it could have been worse - we could have had a total loss of a very expensive unit. I believe AAAR may have good intentions but it is clear that refrigeration is not their forte. Unfortunately, they are at a disadvantage in that they do not have the proper equipment, i.e., the manufacturer's computers.
"It's possible that this company has a lot of customers and work. I do not know for sure, but that was my sense. When I called to report the trouble, nobody answered, and I got voice mail. Maybe everyone was out working on customer problems? If my problem was urgent, I would have called someone else. But since this company was close, and had good reviews on Angie's List, I left my message and waited for their callback.
We received their callback the next morning. They asked about more specifics of the problem, and we told them what we knew. They asked if they could come out the next week.
Again, the impression I got was that they were very busy. If the problem was urgent, I would have asked if it could be sooner. Or maybe I would have called another company. But again, the leak was a minor annoyance that we could live with for awhile. We made an appointment for the next week.
On the day of,
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called to verify that they were still needed. Yes, they were. After the verification, two people arrived 15 minutes later.
They went right to work. After removing some refrigerator parts, they diagnosed the problem to be a screw that had fallen into the defrost drain tube. How the screw got there was a mystery. The screw prevented water from draining properly, causing the hose to freeze, and water to puddle on the refrigerator floor. They removed the screw from the tube. Problem fixed.
The two were very polite and professional. The work was quickly done, taking about 30 minutes. I am a happy customer.

All Appliance Repair Experts in Concord, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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Sunnyvale, CA


Concord, CA

A-1 American Plumbing, Heating, & Air Conditioning

17776 Sweetbriar Place
Castro Valley, CA

ABC Appliance & Heater Repair

2021 Beringer Way
Oakley, CA

Absolutely Affordable Appliance Repair

79 Isabella Lane
Pleasant Hill, CA


3249 REVA DR
Concord, CA

Adam's fitness repair

Concord, CA

Affordable Heating & Air Conditioning

4026 Castro Valley Blvd
Castro Valley, CA


San Jose, CA

Airport Home Appliance - Hayward

20286 Hesperian Blvd
Hayward, CA


1897 Beach Park Blvd
San Mateo, CA


South San Francisco, CA


26 8TH ST
Richmond, CA


Concord, CA


PO Box 646
Pinole, CA

American Mechanical Services

P.O. Box 164
Pleasanton, CA


Pacifica, CA


Oakland, CA

Appliance Parts & Equipment Distributors

2315 Soquel Dr
Santa Cruz, CA