Sample Reviews

A

Rating
The process went very well. We spoke with
Chatsworth Chimney Repair Services Provider Name Locked
originally in April. He came out and did a thorough walkthrough and gave an estimate. He warned us then that it would be August before the work was started. It wasn't an emergency so we were happy that it would be done before fire season.
Chatsworth Chimney Repair Services Provider Name Locked
let us know we were next on the schedule. They arrived and finished within the week. The house was cleaned every day. It was difficult to tell they were even inside. They had to remove all of the old tile from our chimney, so it's a real credit to their professionalism that they were able to keep the house so clean.
Chatsworth Chimney Repair Services Provider Name Locked
let me know how things were progressing every night - either by text or phone. He even sent me a couple of pictures throughout the day. The unexpected part was the walkthrough at the end.
Chatsworth Chimney Repair Services Provider Name Locked
started outside and worked inside and then to our basement, showing us everything that had been done, how it was guaranteed and what we could expect.
I would definitely use
Chatsworth Chimney Repair Services Provider Name Locked
again for other brick work and certainly to clean my chimney in the years to come.
- Joshua M.
A

Rating
Job went very smoothly.
Chatsworth Chimney Repair Services Provider Name Locked
, Owner, was very professional and personalized in his approach. Very competitive pricing. Written estimate was clear and to the point. Easy to understand. Job came in as quoted.
Chatsworth Chimney Repair Services Provider Name Locked
and his staff were very easy to work with. Masons received training/education at
Chatsworth Chimney Repair Services Provider Name Locked
College of Technology; hold certifications from chimney safety institutes, as well. I appreciate their commitment to continuing education and to staying current with industry safety standards through their memberships in professional organizations as standards and recommendations do change over time. Excellent workmanship. Very pleased with all services from inspection, to estimating, to finished product. Would highly recommend.
- Susan G.
A

Rating
I asked Rich &
Chatsworth Chimney Repair Services Provider Name Locked
's Complete Chimney Service to come out and do a Mason and Furnace chimney inspection (2 separate stacks) based on the recommendation of my Home inspector (we were the buyer's on a residential investment).
Chatsworth Chimney Repair Services Provider Name Locked
arrived promptly, let me give him a solid rundown on what we "knew" through the initial home inspection, and then got right to work! He gave smart observations on extensive masonry faults above the roof line and related roof concerns that had only been hinted at during the home inspection and did likewise inside, revealing that the damper handle had been installed backwards, lol, (we thought it was jammed/rusted and were afraid he'd have to have a runaround installed) and brought to light a series of duct-connections that were not up to code (the furnace had been moved into the attic 15+ years back and the owners had done a nice handyman-special and just run a pipe from where they stuck the furnace and chopped into the old furnace stack (a 3-
Chatsworth Chimney Repair Services Provider Name Locked
piece whose interior pipe should is never suppose to be cut into/compromised…) BIG ISSUES in my book, again not noticed during the regular home inspection! What a life saver.
Ultimately they recommended we rebuild the chimney from the roof line up within the next year or two ($2,300) and bring up to code the handy-man furnace stack job ($2,800 for their part only). I have some experience with chimney repairs and felt these were reasonable quotes if/when we decide to move forward.
Overall Rich &
Chatsworth Chimney Repair Services Provider Name Locked
's support staff was quick to respond and their service tech,
Chatsworth Chimney Repair Services Provider Name Locked
was prompt, thorough and really took the time to explain his recommendations and walk us through the repair process, including outlining needed services from other trades we hadn't thought of for the repairs. These guys were
Chatsworth Chimney Repair Services Provider Name Locked
-the-tiger® GREAAAT… two thumbs up!
- Tara S.
A

Rating
After a lot of back and forth on securing a time/date, the team came in and did the job. they suggested some non crucial improvements and tips on getting the fire operating properly.
- dan O.
F

Rating
My husband and I just finished a major rehab of a home that we recently purchased. All of the contractors we found from Angie's list were outstanding...except for
Chatsworth Chimney Repair Services Provider Name Locked
. The day after they installed a new flue, my roofer went on the roof to make sure that the roof was in good shape. When he called me he told me that the roof was fine, but that there were bricks dislodged from the top of the chimney and there was a lot of debris around it. I told him that the flue had just been repaired the day before. He said, "those guys should not have left it in this condition" I called
Chatsworth Chimney Repair Services Provider Name Locked
. At first he said that there was nothing wrong with the chimney, then he finally admitted that he had never been on our roof when he gave the original estimate. Nor was he there for the repair. Finally he agreed to send his crew back to remediate this. A few days later I was speaking to our next door neighbor. He said that he could see the
Chatsworth Chimney Repair Services Provider Name Locked
guys working on the house and "they really left a mess and looked like they didn't know what they were doing". I was very upset to hear this. We were trying to address a potential carbon monoxide hazard that came up on the house inspection. The bottom line: I never would have known the condition that my roof was left in, if my roofer hadn't been scheduled to go up the following day!

I wrote a letter to the owner
Chatsworth Chimney Repair Services Provider Name Locked
and he called me. No apologies for the way his crew left my roof. We are having another company coming this weekend to evaluate if we still have a problem.

- Susan K.
C

Rating
Provided a professional estimate, responded back in a timely manner. The estimate provided was on the high side for the work that needed to be done.
- Marco P.
A

Rating
Chatsworth Chimney Repair Services Provider Name Locked
, the technician, arrived on time. He was extremely courteous and polite. He explained in detail what I needed done, a chimney liner. He prepared an estimate and included a brochure.
I told him I would like to schedule
Chatsworth Chimney Repair Services Provider Name Locked
to do the liner for my chimney.
- BARBARA R.
A

Rating
It went just fine. The service done was an annual inspection and cleaning I have done as part of my regular fireplace maintenance program. I have a high efficiency, wood burning fireplace insert. I use the fireplace to help heat my home so it is in use on a daily basis from approximately November through March. Due to this heavy use, it is important that the fireplace is operating safely and efficiently. Dr. Flue arrived on schedule at the designated day and speedily went to work. The service person acted in a professional manner. He did a superb job and cleaned up so there was no mess and there was no damage to my unit. He provided me with a verbal and a written report with photos of the inside of my flue.. Since this was a routine yearly maintenance and no other service was required, this was all pretty straightforward. My only reservation is the cost seemed a bit high for just a cleaning and inspection. In the past, I have had another company (which didn't charge as much) do this service, but I was not satisfied with their level of professionalism and the serviceman damaged the baffle blanket on the fireplace. So on balance, I guess the higher cost from Dr. Flue was worth the extra cost. I certainly will employ them to service my fireplace in the future.
- Fred K.
D

Rating
Received an itemized quote from
Chatsworth Chimney Repair Services Provider Name Locked
, the Sales Manager, on 22April2014 to replace the concrete crown of my chimney, and caulk/patch the stucco sides of the chimney. Paid the required 40% deposit in early May to get on their schedule. Was told to expect a 6-week lead time, which would have put the work being done sometime mid-to-late June.
The first crew came out 21July, fully a month late, and performed some repairs. I wasn't really upset about the delay since this wasn't an emergency, and I know we had a lot of rainy weather in June-
Chatsworth Chimney Repair Services Provider Name Locked
that could have delayed outdoor jobs. But after I got up on the roof to look at things, I found the work was far less than what was quoted. Instead of replacing the crown, the crew attempted some minor patching of it. Instead of paintable sand-textured stone-colored caulk being used to fill other cracks as per the quote, plain white caulk was used (appeared to be non-paintable latex to me, but it definitely wasn't colored and stood out in any case). Numerous cracks and flaking were still evident. I emailed
Chatsworth Chimney Repair Services Provider Name Locked
that the work was not as promised, and that I assumed his crew had decided the full scope of his quote wasn't necessary once they saw the chimney. I proposed that the company accept the 40% deposit as payment in full for the partial completion of the quoted effort.

I heard nothing from
Chatsworth Chimney Repair Services Provider Name Locked
, but the president of the company,
Chatsworth Chimney Repair Services Provider Name Locked
, called and said he'd visit my house and look things over. He did when I wasn't home, and called back to say they weren't done.
About a week later on 01Aug,
Chatsworth Chimney Repair Services Provider Name Locked
left me a message that the crew had been out that day and completed the repairs. That evening I climbed back up on the roof and checked. I saw no change in the chimney. So I emailed
Chatsworth Chimney Repair Services Provider Name Locked
repeating that the work wasn't what as quoted, and again proposed they accept the partial payment. I also asked for a written reply to my email because I had just gotten a "past due" notice for the remaining balance.

Chatsworth Chimney Repair Services Provider Name Locked
then called me at home in the evening to tell me they had been experiencing some internal communication issues, something about nobody understanding what
Chatsworth Chimney Repair Services Provider Name Locked
meant on his quote, and that they would be back out again to complete the repairs. The quote seemed very explicit to me.
On 15Aug, someone was out to work on the chimney---for the third time. When I got back out on the roof to look, the crown looked better, but there was now a swath of dried mortar and dust crusted onto the shingles around the base of the chimney. Clearly no effort was made to cover the shingles while the crew applied the wet cement, and I can only guess as to why. I emailed
Chatsworth Chimney Repair Services Provider Name Locked
with my latest observations and expressed my disappointment in all parts of the process which had dragged out since May. Unfortunately, I felt that the chimney was probably as good as it was going to get and consented to pay the balance, since I was also now worried about what would happen if they had to come out a fourth time.

Chatsworth Chimney Repair Services Provider Name Locked
did respond to my messages, but he would never do so in writing (even when specifically asked), which is a red flag to me.
Chatsworth Chimney Repair Services Provider Name Locked
was nearly unresponsive once the deposit was paid.

Chatsworth Chimney Repair Services Provider Name Locked
was a hassle to deal with, and they left me with a stained roof. I would not recommend this company.
- Patrick S.
A

Rating
Used
Chatsworth Chimney Repair Services Provider Name Locked
to repair my mother-in-laws chimney cap and bricks. He responded very quickly with a quote and told us right up front that he was busy with other jobs but that this was not a dangerous or critical situation. He said he'd come and do the work when he was next in the area, which was fine with us. He called us once to let us know that he had not forgotten about the job to reassure us. He called after the job had been completed to communicate with us that he had done the job and that all was well. Appreciated his honesty and follow-thru.
- Timothy D.
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All Chimney Repair Services in Chatsworth, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

499 Handyman

109 N Main St
Mount Cory, OH

A N R Roofing

5018 Eagle Rock Blvd.
Los Angeles, CA

AAA Chimney Sweep & Fire Protection Co

11684 Ventura Blvd
Studio City, CA

ABC Contracting

1811 Park Drive
Los Angeles, CA

ABI Construction & Electric

11870 Santa Monica Blvd.
Los Angeles, CA

Accurate Roofing Solutions

217 Palos Verdes Blvd
Redondo Beach, CA

Adobe Builders

15300 Ventura Blvd Ste 203
Sherman Oaks, CA

Advanced Builders & Contractors

19528 Ventura Blvd
Tarzana, CA

AGA Construction Inc

18375 Ventura Blvd
Tarzana, CA

AGS Innovation

7662 Genesta Ave.
Van Nuys, Ca

Alfaro General Construction

11291 Mac Murray
Garden Grove, CA

Alin Design Remodeling Inc.

16035 Blackhawk St
Granada Hills, CA

All City Remodeling

6501 Vanalden Ave. #5
Reseda, CA

All Trades Ready Construction

3435 Galveston Ave
Simi Valley, CA

ALTO GONZALEZ Handyman Services & Hardwood Floors

10022 Culver Blvd
Culver City, CA

AMERICAN ROOFMASTERS

PO Box 1777
Lomita, CA

Archwood builders & Consultants, Inc.

23103 Erwin Street
Woodland Hills, CA

Arizona Chimney Sweep

9517 W Oberlin Way
Peoria, AZ
Chatsworth Zip Codes

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