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Chatsworth Bathtub Refinishing Articles
Bathtub Refinishing reviews in Chatsworth
My tenants had arranged their day to remove their dog. When i called to aplogise for the inconvenience caused by the refinisher they said he was bizarrely rude to them as soon as he showed up, arrived in a foul mood, complaining bitterly about having to refinish the tub. They said they wondered, "Isn't that your job?"
was beyond fair for the amount of work this job was.
He paid enormous attention to detail and went over the entire process with me at length before he started anything so I understood everything. It's very important to know both the benefits and the limitations of this process and
Customer service though is where
Great process and great contractor.
Since one of the bathrooms needed some renovation first, I had them start with one tub. They did a good job EXCEPT they installed some gritty stuff in the bottom that makes it so you don't slip. They did this without asking even though they mentioned later that it is optional. I did NOT want this in this particular tub because it does not have a shower and never will because there is a slanted wall right above it. This is an old clawfoot tub that is very clearly only used for baths. Now everytime we use it, we have to sit on the scratchy bottom. It looks good, but that is annoying.
The renovations on the other bathroom took longer than usual so I asked for an extension of my coupon. At first they said no, but I talked them into a year extension. When I was ready (within a year), I called them numerous times to schedule the refinishing and they never called me back. I paid for this service so I don't see why they can't honor that.
So, I paid for two bathtub refinishes, got one which I'm not happy with. Waste of money. I recommend that you use another company.
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