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Over 767 reviews for
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"United Behavioral Health, or also called Optimum Behavioral Health out of Minneapolis, is no longer sending any statements to people who need mental health care." For example, they are not telling you your bills to psychiatrist or counselor are being covered. Their phone help is awful!. They will not send you to a supervisor when you ask, or they tell you that you are no longer a patient in the system, when you really are. I spent 2 hours being passed from one person to another. I finally got passed to a supervisor who was not really able to hep me either. I finally called
Gold myself, which helped. United Behavioral Health basically doesn't help consumers. I unfortunately have to continue to use this company.

-maryanne K.

"Fell onto brick patio covered with broken glass from the top of our porch stairs. Cut left side of face nearly off. Transported to BI/ Deaconess ER for tx, then to New Bridge for rehab tx for 2 wks.

-carolyn C.

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Angie's Answers




This is Leah B. in Member Services, happy to help!


I may need more clarification in order to accurately answer your question. It sounds like you may be trying to locate or review health insurance brokers or agents. You may also be referring to Navigators hired by state and federal government to help people choose an Affordable Care Act plan prior to the sign-up deadline of March 31. In any case, we do not have a category to rate ACA Navigators at this time. If you want to review or locate an insurance provider, a specialist would be happy to help at 888-944-5478, or memberservices@angieslist.com.


This is Kyle K from Member Care. I'm happy to help!

It looks like another representative was able to address your question yesterday but I just wanted to touch base here. Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Health Insurance Agents reviews in Burbank


Burbank Health Insurance Providers Provider Name Locked
was very quick to respond to my initial query and then spoke to us multiple times over a couple of times until we got the right plan. He is very knowledgeable about the health care field and we would not hesitate to use him again. Finally, we have found someone who knows the ins and outs of the health care insurance field!
- Christopher T.

As stated, I used them for a 2014 plan and initially renewed for 2015. Marketplace had everything correct on it's end, but for some unexplained reason, BCBS cancelled my 2015 plan when the 2014 plans were termed (3 weeks LATER than the end of 2014!).Again the Marketplace had the correct information and even re-sent the termination information when I contacted them about the fact that 2014 plan was still listed active on BCBS side. So BCBS termed not only my 2014 plan late, they termed my 2015 plan even though I was paid up through end of month! So now I have NO insurance until the Feb1. My advice - since they apparently are so overwhelmed with enrollees that they can not keep up with updates, choose someone else. It is a shame, as the product itself was very good.
- Louise M.

I was informed about the new Medicare Supplemental insurance being provided by
Burbank Health Insurance Providers Provider Name Locked
. It seems to be great insurance with low co-pays, prescription costs and no monthly fees.
- Louise K.

Bottom line is contractual provisions were not met and it was apparent they were trying to avoid meeting their contractual agreement with both the patient and medicare. This is a fraudulent company and I will be pursuing legal actions not limited up to and including a
Burbank Health Insurance Providers Provider Name Locked
filing for criminal actions.
- Jack S.

It is difficult ot deal with this company unless you are happy with only doing this on line. We are covered and I am glad about that. $500/month for people who are not given health insurance as a benefit is not a good deal. We only have it in case of major health issues. I hope we don't run into that problem.
- Teri B.

Burbank Health Insurance Providers Provider Name Locked
has me worried. I signed up in December and haven’t gotten a bill. I called them in January, they said I would get a bill shortly and when I got the bill I called them, tried to pay it over the phone. I was on hold for thirty seven minutes and then they hung up on me. So I went to a different number and they said that the billing department wasn’t even taking phone calls and their mail boxes are full, and said they would call me later. I called back two days later, I paid with a credit card, got a confirmation number on Friday, the ninth, I gave them a couple days to get me into system, I called Tuesday, the 13th of this week to try to find out information about how to get prescription with this plan because I have no information. Their prescription company that they use is Catamaran and they said that the account wasn’t active yet and asked me to call back in two days. I called back the insurance company saying I have the confirmation number but I am not in the system yet, and if they could add me in the system so I could get the prescription and they said give it two days. The very next day, the health insurance company called me and said you need to pay, you haven’t paid yet and we are going to drop me. I said I have the confirmation number, they said that will not help them at all and said they must have printed it out before you paid. I was like why would they print it out before it was due and give it you on 13th when I paid on the 9th. It didn’t make sense so my confidence in them is dwindling quickly and I feel like it was a beaten switch. I went with them because when I looked them up on the government healthcare site, I specifically looked at every plan and if they had my primary care physician and they had her listed. When I went to confirm that after I paid, they said, oh she is not in our plan but you can pick someone else. So the whole reason I went with them was a sham.
- Heather S.

We’ve been using them for around 6 months. Setting up the insurance was easy and was done by phone and mail. The woman on the phone was very personable and took the time to explain everything. She was great and couldn’t have done any better.
- Frank P.

We purchased
Burbank Health Insurance Providers Provider Name Locked
thru the marketplace which started 1/1/2015. On the marketplace we were promised things like chiropractic, counseling etc without details provided. They sent ID cards, Hippa Statement and one page on how to access their web page. They never sent a health insurance policy which is a legal contract with specifics. They are a "value" company and from my current experience with them it is about them getting the value. I see very little value for me at their high prices. I talked to 2 out of 3 people who didn't want to help me get a policy or spend time helping me with my questions. They didn't really want to help answer my questions and told me they didn't want to help me. But I perservered. The first person said that if I just spent "some time on their web site I could look around on their web site for the answers".I told her that that isn't appropriate to sell me a health plan without getting the plan. I didn't want to put the pieces together. The last person was very helpful with discrepancies I couldn't figure out. (1),We had a PPO plan where we only pay the copayment and could go in-network and out-network. Why did it also say $6,000 individual/$12,000 family deductible responsibility? Found out that if we go in-network only have to pay copayment. Otherwise all out-network costs goes toward $6K and $12K before we can use the policy.(2). They advertise on TV it can be used in all 50 states. We have a suitcase on our ID card. But the 50 states is about visiting out of state. The 21 county coverage in our state is considered in-network. If you moved or stay out of state too long then you're going to have out-network acccumulation toward $6K and $12k. And then you should cancel this insurance I was told.(3). They never mentioned the huge list of preauthorization services where you get maybe 5-6 visits approved then need to reapproved again. All those little extras like chiropractor, counseling advertised in the marketplace look good on paper but they need approval and quess what ? You will be paying
Burbank Health Insurance Providers Provider Name Locked
a much higher amount than paying cash directly to the providers. Also the providers usually offer discounts for cash. Paying $40 directly to my chiropractor is cheaper without preauthorization than $70 with preauthorization because they considered it a specialist service. All those services are classified at their specialist rate. (4) The prescription coverage was OK not exciting. I still pay $20 each for some drugs. So basically since the congress and
Burbank Health Insurance Providers Provider Name Locked
were so busy trying to get obamacare defeated the insurance companies are selling high cost insurance where no one can really get any benefit from it. My husband did an excell sheet on every plan offered in the marketplace(63 of them) for 2 weeks and by the time you reach the $6K or $12K
Burbank Health Insurance Providers Provider Name Locked
you will be making these insurance companies profit and value for them but little value for us, the public. You will never get to use your insurance at the $6K/$12K deductible unless there is a catastrophic event. (5) Make sure to get them to send you a healthcare policy because it is easy to make mistakes when it comes to in-network and out-network costs. They say they will punish you if you use out-network providers and set it up like a mine field because you don't have a policy to help you know what you are doing ahead of time. Their web page isn't that useful when you are trying not to waste your money. I haven't written too many reviews on Angie's list but I am hoping that
Burbank Health Insurance Providers Provider Name Locked
improves the information they provide on their web site and send out a benefits booklet to their healthcare consumers at the time of purchase.
- Janice F.

All Health Insurance Providers in Burbank, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

457 Visa Compared

Los Angeles


601 E St Nw

Abrams California Health Insurance Agency

30012 Ivy Glenn Dr
Laguna Niguel

Accredited Drug Rehab

Huntington Beach

Advante Members Only

140 E 28 th St

Alexander Nejadeh, Life & Health Agent

18000 Studebaker Road, #700

Allegiant Group Inc

189 W Clarkston Rd

Allstate - Maher Agency

11445 Jefferson Blvd
Culver City


Newbury Park

Anthem Blue Cross

PO BOX 60007
Los Angeles

Anthem Blue Cross - Los Angeles

PO Box 60007
Los Angeles

Anthem Blue Cross Blue Shield

3797 10th St

Anthem Blue Cross Blue Shield

PO Box 70000
Van Nuys


1040 N Tustin Ave

Arletta Insurance Inc

5521 Reseda Blvd, #201

Arthur Douglas Insurance Services

3944 Kentucky Drive Unit 11
Los Angeles

Auto & Commercial Insurance

11151 Avalon Blvd #108
Los Angeles


Newport Beach

Baldwin Park Medical Center Kaiser Permanente

1011 Baldwin Park Blvd
Baldwin Park


Secure PO Box 1595


23441, Golden springs street,
Diamond Bar

Billoups Innovative Healthcare Solutions

Beverly Hills

Blue Shield of California

100 N Sepulveda Blvd
El Segundo


12725 Ventura Blvd
Studio City

Calpars Wealth Management

655 N. Central Ave. 17th Floor

Care More

12900 Park Plaza Dr

Care1st Health Plan

601 Potrero Grande Dr
Monterey Park

Careington Care 500 Plan

7400 Gaylord Pkwy

Counsultancy Services

12450 Magnolia Blvd 3902
Valley Village

D&S Insurance Services

2055 Torrance Blvd., Suite #1

Deanne Carlson Insurance Agecny

43920 Margarita Rd #A

Dorothy McGinty call 862-266-6104 Today


E.M.A. Travel and Insurance Group

8132 Firestone Blvd

Embrace Pet Insurance

4530 Richmond Rd

Freedom Blue

PO Box 60007
Los Angeles

GETeHealth.com - E.L.K. Insurance

23361 EL TORO RD
Lake Forest


206 Covina Ave.


8929 S Sepulveda Blvd Ste 210
Los Angeles

Hargrove Financial & Insurance Services

10300 Beaumont Ave
Cherry Valley


20275 Honeysuckle Dr.

Health Care Partners

33 W Bellevue Dr

Health Insurance

3868 W Carson St

Health Insurance

2303 Ralston Lane
Redondo Beach

Health Insurance Counseling

3950 Industrial Blvd
West Sacramento

Health Insurance in California

3868 W Carson St

Health Insurance In Los Angeles

8605 Santa Monica Blvd
West Hollywood

Health Net Inc

PO Box 10198
Van Nuys

Hubler Insurance Services

23811 Washington Ave

Independent Agent - AFLAC

1501 E. Orangethorpe Ave., Suite 180

Independent Agent - AFLAC - Marcella Renee Chollet

1501 E. Orangethorpe Ave., Suite 180


207 South Lakeview Ave


27520 Hawthorne Blvd Ste 100
Palos Verdes Peninsula

Integrity Now Insurance Brokers, inc.

4182 Viking Way
Long Beach

Inter Valley Health Plan

300 S Park Ave

Jacob Faturechi Insurance Services

12745 Vanowen St. #10
North Hollywood

Joan J Branin

700 S Lake Ave

K.C.'s Billing & Collection Services

2500 W. Orangethorpe Ave, Suite 119


393 E Walnut St


7108 N. FRESNO ST.

Kaiser Permanente

12200 Bellflower Blvd

Kaiser Permanente

3440 E La Palma Ave

Kaiser Permanente

9310 Sierra Ave

Kaiser Permanente

1550 N Edgemont St
Los Angeles

Kaiser Permanente

4950 Sunset Blvd
Los Angeles

Kaiser Permanente

9449 Imperial Hwy

Kaiser Permanente

14371 Clark Ave

Kaiser Permanente

13652 Willard St
Panorama City

Kaiser Permanente

2295 S Vineyard Ave

Kaiser Permanente - Temecula

27309 Madison Ave

Kaiser Permanente Senior Advantage

100 S Los Robles Ave

Kiser Permanente

4900 W Sunset Blvd
Los Angeles

Laguna Beach Health Insurance

303 Broadway St
Laguna Beach

Lifeline Employee Benefits

18226 Ventura Blvd Ste 208

Max Lopez-Health Insurance Broker

3152 Red Hill Ave Suite
Costa Mesa

Megan Insurance Services

10573 W Pico Blvd
Los Angeles


100 W Broadway

Montebello Home Health Care, Inc

1020A W. Beverly Blvd.

Morgan Stanley The Lubin Group

609 Deep Valley Drive Suite 400
Rolling Hills Estates

My Senior Health Plan

225 Broadway
San Diego

Next Level Insurance Services

1741 N Fairview St

Nexus Insurance Services

25283 Cabot Rd. Suite 216
Laguna Hills


Los Angeles

Politi Insurance Agents and Brokers


Quote Myself

9650 Research Dr

rg insurance

Mission Hills

Rhino Employee Benefits

21550 Oxnard Street, Suite 300
Woodland Hills

Richard Kieta Insurance

21215 Fibre Ct.



Scan Health Plan

3800 Kilroy Airport Way
Long Beach

SCI & Associates

25129 The Old Rd
Stevenson Ranch

Secure Health and Life

1929 Cassia Rd

Senior Health Direct

719 E. Grand River Ave.

Simplified Health Insurance Services

11137 Provence Ln

State Farm, Adam Guss Agency

60 Plaza Square

Streamline Benefits

29811 Santa Margarita Parkway, Suite 100
Rancho Santa Margarita

Summit At Silver Hawk Insurance

29995 Technology Dr

Susanto Insurance Agency

7251 Topanga Canyon Blvd Ste A
Canoga Park

TD Life Insurance Agency

21781 Ventura Blvd #614
Woodland Hills

Trinity Financial Partners

901 Via Piemonte

UCLA Medical Group-West LA PED

11318 National Blvd
Los Angeles

United Health Care

PO Box 30555

Walburg, Dr. Richard

4760 Sunset Blvd
Los Angeles


P.O. Box 12

Zein Insurance Services Inc.

21800 Oxnard St
Woodland Hills
Burbank Zip Codes

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