Brentwood Glass Repair Contractors

in Brentwood, CA

Sample Reviews

F

Rating
I called one week ago and asked to be scheduled for an installation of a new shower door that we purchased elsewhere. The price that was quoted was "starting price will be $125 depending on the door." I told the scheduler exactly what kind of door it is and asked for an appointment to install. I was given
24th at 9a.m.
I called the business this morning to confirm our appointment at 9:15a.m. I was told someone would be at our home between 9 and 11a.m. The installer came, looked at the door and told us that he would have to "call the manager to see if he had time to do this job". He came back and told us that it would be 2 weeks before they could get to us. We told him this was not acceptable. I called the office. The receptionist was very kind and told me the manager would call us back. He did not, so we called again. He got on the phone and told us that we had been scheduled "to see if an install could be done." What?!?! Why wasn't I told that? I told him that the communication of what we needed done was very clear and I was given an appointment for that to be done. I also told him I was going to write a review on Angie's list as to the fact that we were not given the courtesy of listening to our needs and were scheduled for "look see." Never heard of that unless it is clearly stated that installing might not be an option. The manager's response was "go ahead and review us all you want". Customer service is obviously not a priority with this manager and I do not recommend this company.
- Linda M.
A

Rating
Ed was real easy to contact and work with. He did a GREAT job with the installation and he even installed the sliding screen door, which I expected I would have to install myself. This was a window warranty job, and he answered the phone every time I called (which was 3 times - one to check on availability, one to get him the address of the warehouse ... he picked up the glass and screen door for me, and the 3rd one was to finalize installation).
My wife was home with the kids that day, and he introduced himself and went straight to work. He was very efficient and thankful for the business, even though it was a small job.
I absolutely would hire Ed again for a glass job.
- Scott D.

Brentwood Glass Repair And Installation Articles

Glass Repair And Installation reviews in Brentwood

C

Rating
We walked through the house and told them where we wanted the shelves to go. they came over and put the shelves in the wrong rooms. They came back and still put the shelves in the wrong rooms. Then we had to basically watch over them and make sure they were putting them in the correct rooms. Finally the job was done but it took them 3 times to get it right.

- Joel B.
A

Rating
Contacted them last night and they came at 10 am the next morning. They arrived early, looked at what needed to be done and then gave me an estimate. Finished the work in about 20 minutes. They also looked at a couple other areas in my house to see if repairs were need and gave a quick estimate on a new shower door. Very professional.
- Stephen W.
A

Rating
The representatives we interacted with from
Brentwood Glass Repair Companies Provider Name Locked
were thoroughly helpful and professional. It only took a technician five minutes or so at the first appointment to measure the window. They weren't able to give an estimate before ordering the new unit from their supplier, but once they did, they promptly called with the number. The only real issue was that they discovered a crack in the unit they ordered right before they loaded it to come to our repair appointment, so they had to reorder and reschedule, but they were able to expedite the order and fit us in again within the same week. The cost was reasonable, and I'd happily use them again for glass repair.
- Matthew J.
A

Rating
From the initial call for the appointment to measure, to the measurement, to the installation... Everything was top notch! Very professional employees who knew their stuff! I am so thankful to
Brentwood Glass Repair Companies Provider Name Locked
for the suggestions made on lining up the glass to have the best look. The installation guys (names escape me) were meticulous about their work! I also had them measure for a sliding door for a guest bathroom, but
Brentwood Glass Repair Companies Provider Name Locked
suggested I think long and hard about doing it. It wouldn't be a good fit for the size of the bathroom. I can really appreciate a non-pushy salesperson. As a real estate agent and a homeowner, I will definitely recommend
Brentwood Glass Repair Companies Provider Name Locked
.
- Mona H.
A

Rating
I called the provider on a Friday morning right after my window was broken. I asked if some one could come the same day. I was told some one could be there before noon. They called about an hour and a half later to say they were on their way. They had to drive from Euless to S. Ft. Worth. He arrived and got right to work. The window is very old and not completely square so it took him a while to fit the glass in appropriately. He worked a long while finished, and was gone before noon. In would definitely use them again.
- Wende C.
F

Rating
I called and said I had a broken window and needed some one to come. I was told they were busy and couldn't come but could send some one to give me an estimate in a week. I told them that I did not want rain or animals or anything to get into my house. The response was given as if I hadn't said anything and what I said didn't matter. The only response I got was word for word the same statement about some one coming in a week to give me an estimate. When I said I couldn't wait that long, I still got no response So I said I would have to look else where. The feeling I got was that this business does not care about the customer.


- Wende C.
A

Rating
Brentwood Glass Repair Companies Provider Name Locked
Silveroli and his staff were very professional.
Brentwood Glass Repair Companies Provider Name Locked
listened and responded to all of my queries. They explained what needed to be done. They then replaced the glass in the window frame in one day as agreed. If I ever need a glass shop again, I will definitely use them again. I highly recommend them to any body needing quality glass service at very fair prices.
- MICHAEL K.
A

Rating
Brentwood Glass Repair Companies Provider Name Locked
did a great job from start to finish in measuring and installing custom glass shower door.
Brentwood Glass Repair Companies Provider Name Locked
and
Brentwood Glass Repair Companies Provider Name Locked
are both very professional and easy to work with. They stuck with original quotes and timeframes.

- Jeffrey W.
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All Glass Repair Companies in Brentwood, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Green Home

1103 E 16th Avenue
San Mateo, CA

A PANE FULLA GLASS

230 CHESTNUT ST
Brentwood, CA

A Wiseman's Home Improvement Inc

PO Box 535
Roseville, CA

A&D Construction

294 Grove Way
Hayward, CA

A-1 Bay Area Glass

1561 Virginia Pl
San Jose, CA

Acha Construction

765 Warford Ave
Vallejo, CA

ACTION AUTO GLASS

1301 GALAXY WAY
Concord, CA

AD Window Services

San Jose, CA

Aladdin's Sash & Glass

1414 W. Winton Ave.
Hayward, CA

ALBANY CABINETS & DESIGN

920 SAN PABLO AVE
Albany, CA

ALCOSTA SHOWER DOOR INC

38 BETA CT
San Ramon, CA

ALL-PRO GLASS INC

150 MIDDLEFIELD CT
Brentwood, CA

Almeida & Son Painting & Construction Inc

741 Canterbury Ave
Livermore, CA

Alpha Auto Glass

29610
Union City Blvd, CA

AMC GLASS CO INC

1999 MONTEREY HWY
San Jose, CA

American Mirador Inc

1550 Dell Ave
Campbell, CA

American Sliding Door

16 Ashford Pl
Martinez, CA

American Window Systems Inc

1729b Action Ave
Napa, CA

ARC Home Improvements

529 W 42nd Street
Indianapolis, IN

ARROW GLASS CO

PO BOX 1177
Larkspur, CA
Brentwood Zip Codes

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