Bonsall Designer Furniture

in Bonsall, CA

78
Designer Furniture are
in Bonsall

9
Designer Furniture in Bonsall
are top rated

A
Rated by
Leo D.
"I work for
. I am the General Sales Manager. I DID NOT send in any information and am surprised and shocked by this email! PLEASE disregard any information" that was sent to you. I JUST signed up with your service but have had NO REASON to send ANY emails or use your services at all. Sincerely,
A.
F
Rated by
Sam N.
"The delivery crew never showed up. By 5:30 on the 22nd, I called the business for an update, yet the answering machine was turned off and no message could be left. After several phone" attempts over the next hour, finally someone answered and told me they had written down the 23rd rather than the 22nd. A reschedule date was arranged for the 23rd at 10:30 A.M. The delivery crew was an hour to an hour and a half late and we had workers in our home completing some remodeling work. The delivery crew upended the desk outside in the yard before bringing it into our home. They touched up the nicks and moved the desk twice to two different locations as to avoid other workmen. The desk was placed up against furniture or cabinets and no broken leg was obvious at that time. The delivery crew left and when the remodeling crew finished their work, they began to replace the four contracted pieces back into the office. Upon lifting the new desk, I noticed the right rear leg was at an awkward angle. The remodeling crew was unable to move the desk into the office and was instructed to place it down in the dining room. I pointed out the awkward leg and one of the men stated that the leg was broken and I needed to contact the furniture store about the problem. Upon closer inspection, the leg was not only at an awkward angle, there was a splintered piece on the back of the desk. I contacted the furniture store and they scheduled a tech person to come out at 4 P.M. on the 24th of October. The tech person was to evaluate the situation with the leg and either tighten it or, if needed, get a replacement for the broken one. Again, there was a no-show. By 6:30 I had to phone twice and was told the tech person was on call, running late and would not be able to come out until the next day. A third reschedule was set for 1 P.M. on the 25th of October as I told the manager we would not be available in the morning hours. While out, I noticed a phone message on my cell phone and after checking it found that the tech person had arrived in the morning, found us unavailable and the next schedule would be for Tuesday the 28th. After checking the message at home, the tech person reported a scheduled time of 10:30 A.M. rather than the 1 P.M. time. After calling the store again, I was told that they can not guarantee an exact time and that we weren't home when the tech person showed up. Upon reminding the rep that he was told we were going to be unavailable in the A.M., I told him to send the tech out by 1 P.M. as scheduled. He refused. After having a heated exchange over the company's inability to meet their delivery and meeting times, I demanded that the broken desk be picked up, returned to the store and our account credited. The representative refused to do that and eventually stated that no one would be sent to do anything concerning the broken desk and he hung up.
D
Rated by
Celine E.
"As you can see it did not go well. It appears to me that there is a new standard in merchandise; and cost does not insure that the customer will receive quality for cost. I finally" just gave up on trying to get what I had paid for.

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Angie's Answers

?

I would call the manufacturer first.

 

They probably have a recommended serviceman list and/or replacement parts available. 

?
?
That's an interesting concept, plus now you can buy all-new furniture at your new place. You can find ratings and reviews on local real estate agents on Angie's List. I would definitely finding a few agents who are familiar with that kind of listing, or alternatviely, you may want to consider an auction house to help sell off our furniture (which you can also find on Angie's List). Check out both servcies here www.AngiesList.com

If you use promo code ANSWERS, you'll get 20% off an annual membership. Good luck with your sale!
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?
?

1) contact local furniture store that handles and repairs recliners. Frequently, even if they do not have the exact spring, they can come up with a pair that is close enough in length and stiffness that you can swap both and get satisfactory performance.

2) google your local barcalounger dealer - they might be able to get parts or keep a few common ones like springs in stock

3) write the company - Corporate Address: 400 W. Main Street, Suite 210 Morristown, TN 37814 It went bankrupt in 2010 and was bought by HPC3 Furniture Holdings - manufacturing in china now but distributing in US.

4) Google the phrase - barcalounger parts - there are a number of companies listing parts for sale, including springs

Furniture Sales reviews in Bonsall

D

Rating
After over a month, the situation was finally resolved. The General Manager was polite, but the Manager of Customer Service was extremely rude and abrasive.
- Dave G.
C

Rating
When all of our furniture had to be made, the guy who had sold it to us never turned in the order because he had some questions on the fabric so we were sitting there waiting. I called them couple of days after when I was supposed to receive it, he said it wasn't turned in. They said that it was a bad mattress that we purchased so it should be a a week or ten days turn around time but it turn out to be two months. Imagine the frustration of waiting and you have to follow through. They made it better by discounting something else that we bought.
- Steve B.
F

Rating
When we sat down with the sales woman we stated that we're interested in a specific sectional. She informed us that it did not exist because it was not listed in her reference book. When I asked if that page could have been misplaced she said "listen to me, I have been doing this for many years and that I know what I am doing". After turning a few pages the page was there. No apologies or even an oops was either vocalized, expressed or implied by the sales woman. At this point we knew we would not purchase anything through her but believing the end justifies the means, we wanted to at least get an understanding of the sectionals from this grouping. The sales woman could not even read the manufacturers templates and began to assert her belief that we were wrong and she was right. Subsequently, I pointed to her the diagram in her book showing that the pieces we wanted was in fact shown on the diagram. Based upon the rude behavior towards us and the lack of knowledge of their inventory we left and went to a prior visited furniture store that showed us the courtesy due us as customers.
- alan L.
F

Rating
WATCH OUT FOR RETURN POLICIES--I returned a mattress for a lower priced mattress and they would NOT give my money back OR a store credit. They just said they are keeping my money and it was too bad. The female owner denied ever meeting me and discussing return policy. She said the comfort guarantee comes from the manufacturer and the store had no obligation to return the difference of nearly $400.00. And they were nasty about it too. -BTW-
Bonsall Designer Furniture Provider Name Locked
's will refund your money if you exchange for a lower priced item. I bought there to support the local small business. When I furnish the rest of my house, I will go to big business.


- Lisa A.
F

Rating
The morning the movers were here to take furniture to Upscale, the owner called to say she was upset I sold one item to a friend and she did not want ANY of my furniture anymore. The movers were here. I apologized for any miscommunication, though I had told her the friend might buy the piece before, but she would not talk to me.
The movers said she has done this to others.
If you choose to deal with this store, be on your toes!
- cheron L.
N

Rating
Letter of Appreciation

This letter represents our appreciation for the recent Estate Sale that
Bonsall Designer Furniture Provider Name Locked
held the weekend of September 26th 2014 for
three consecutive days.

From the point of our first meeting and through to the final sale day, you and your team showed their expertise and loyalty to our personal items to see that our sale was successful and painless.

You and your staff showed that putting on an Estate sale together can be organized, prompt and handled with the experience of a true Estate Sale company. The pricing of our sale items and the way you negotiated on our behalf for our items gave us comfort that our
beloved things that we have cherished over the years went to good and reliable buyers. We were blessed to have your organization on our team as home owners that needed that extra help so that we could get through the changes of selling our personal items and downsizing our life.

I would highly recommend the
Bonsall Designer Furniture Provider Name Locked
Company in the future to any of our friends and business associates for your services. Congratulations on the sale and we thank you and your staff for all your hard work and efforts.
- Linda J.
B

Rating
I contacted the store to see if they had what I needed on the floor; and they did. We drove to them, it was serviceable and we liked the product. The salesman was nice too. They called and emailed us the time frame and day to let us know when they would be delivering the piece. They did deliver the wrong piece from the warehouse, it was the wrong bottom, so we did have to send it back and I was disappointed. We finally negotiated a free delivery so that was a good thing in the end.
- Diana W.

All Designer Furniture in Bonsall, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 STOP Furniture Warehouse & Patio

9050 Kenamar Dr
San Diego

A Change Of Seasons Estate Sale Services

2466 Glenridge Rd
Escondido

A Sound Escape

28202 Cabot Rd
Laguna Niguel

ALAN DESK BUSINESS INTERIORS

8575 WASHINGTON BLVD
Culver City

ARIA HOME COLLECTION

26012 Marguerite Pkwy Ste P
Mission Viejo

Bassett Furniture Direct

180 Knoll Rd
San Marcos

Cabinet Tronix

290 Trousdale Dr
Chula Vista

CARLTON CABINETS

11645 RIVERSIDE DR
Lakeside

City Cabinet Center

1108 Morena Blvd
San Diego

CLASSY CLOSETS

2180 CHABLIS CT
Escondido

Coast to Coast Interiors

1209 Pavoreal
San Clemente

Comfort Furniture Galleries

8990 Miramar Rd
San Diego

Coronado Floor & Window

1330 Orange Avenue, Suite 250
Coronado

Corovan

1000 East Valencia Drive
Fullerton

COSTCO

4605 MORENA BLVD
San Diego

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles

cube integrations

Long Beach, Ca
Stockton

Dcr Interiors

942 Beech St
San Diego

DELUXE TOWING (619) 316-2771

13465 CAMINO CANADA #106-444
El Cajon

DirectBuy of Indianapolis

8450 Westfield Blvd

DNA Design Group,LLC

PO Box 99302
San Diego

Executive Desk Company

13861 Danielson St. Poway, CA 92064
San Diego

Exquisite Designs

47332 Sterdley Falls

EZ Estate Sale

2628 S Santa Fe Ave
San Marcos

Fashion Furniture Rental

10075 Mesa Rim Road
San Diego

Furniture Outlet

6331 University Ave
San Diego

Furniture Outlet

6331 University Ave.
San Diego

Furnitureoutlet

8990 Miramar Rd

HAUSER'S PATIO

1180 Morena Blvd
San Diego

HOME SOLUTIONS REMODELING

4595 CORONADO DR
Oceanside

Homemade Design

41 Monument Ave

INDIA STREET ANTIQUES

2361 INDIA ST
San Diego

InterMix Interiors

10897 Portobelo Dr
San Diego

JBN WoodCraft & Design

po box 4735
Oceanside

Jerome's Furniture

16960 Mesamint St
San Diego

JEROME'S FURNITURE

16960 MESAMINT ST
San Diego

Jerome's Furniture

775 Plaza Ct
Chula Vista

Kathy Ann Abell Interiors

10180 QUAIL CANYON RD
El Cajon

KRC ROCK INC - LAKESIDE

11655 WOODSIDE AVE
Lakeside

LA Custom Furniture

20746 Leapwood Ave
Carson

LC Home Designs

1099 Summer Holly Lane
Encinitas

LIGNE ROSET LA JOLLA

7726 GIRARD AVE
La Jolla

Lisa's Cottage

PO Box 1791
La Mesa

Living Design Interiors

8021 Paseo Avellano
Carlsbad

M. Swabb Decor + Style

2262 Island Avenue
San Diego

Mattress Company Direct

7929 Arjons Dr. Bldg B
San Diego

MAUREEN MAHON INTERIORS

8600 W. Olympic Blvd.
Los Angeles

MFC Used Office Furniture San Diego

8525 Camino Santa Fe #A
San Diego

Miramar Office Furniture

9586 Distribution Ave
San Diego

Pacific Crest Interiors

8221 Arjons Dr Ste D1
San Diego

PARADISE RANCH POTTERY

30160 MISSION RD
Bonsall

Paradise Sewing

12639 Poway Rd
Poway

PC Designs Patio & Rattan

1040 Los Vallecitos Blvd Suite 105.
San Marcos

Pull Out Shelf Co.

2332 Mira Sol Drive
Vista

Quality Assembly

3904 caseman ave
San Diego

Reclaimed Barnwood Furniture

PO Box 721264
San Diego

REGAL CONCEPTS & DESIGNS

11943 Rocoso Rd
Lakeside

Ridley Interior Design

2162 Knollwood Avenue
Fallbrook

RUSTIC 101

1786-1/2 N. Coast Hwy. 101
Encinitas

SANDMAR ENTERPRISES

1991 FRIENDSHIP DR.
El Cajon

Scavolini La Jolla

7726 Girard Ave
La Jolla

Second Chances Barn

3137 S. Mission Rd.
Fallbrook

Signature Furniture Rental

8525 Camino Santa Fe
San Diego

Simply Stunning Spaces

724 11th Ave
San Diego

So Cal Outdoor Products

5265 Linda Vista Rd
San Diego

SPACE SAN DIEGO

1531 PACIFIC HWY
San Diego

Strandemo & Associates

14715 Via Bettona
San Diego

The Antique Village

850 Los Vallecitos Blvd
San Marcos

Wallbeds Incorporated

5265 Edna Rd
San Luis Obispo

We-R-Home

963 Lomas Santa Fe Drive
Solana Beach

Wholesale Glass Vases International

10675 Hickson St
El Monte

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