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Banning Propane Retailer Articles

Midwest braces for more winter storms; propane shortage drives higher costs

Brutally cold winter weather in Midwestern states causing homeowners and providers to feel strain of propane shortage as prices rise and supply dwindles.

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Sample Propane Dealers Reviews

"On 1/30/14 I contacted
Banning Propane Dealers Provider Name Locked
for propane as my tank was at the 35%
Banning Propane Dealers Provider Name Locked
. I got the answering machine, at which I left a voice message. I did not receive a call back but, on 2/6/14 the propane truck arrived and delivered the propane. I called the office to find out what price they were charging me as I did not hear back from anyone with this information. I was not pleased with the initial quote and negotiated for a better price. However, the driver had input his information into the computer system while I was talking to the representative and I was told that she may not be able to change the invoice to the price negotiated. I was told that an invoice was forthcoming and to call the office if the price was not updated, upon receipt of the invoice. I must note, that the representative was nice and professional. I received the invoice and the correct price was reflected.
"The work was done in October 2013. There were problems all along the way. A pipe burst within 10 days of the install and flooded our basement. It took weeks and a second leak to finally get
Banning Propane Dealers Provider Name Locked
to approve replacement of the defective part. We have had to battle with
Banning Propane Dealers Provider Name Locked
because they did not want to take any responsibility for the damages to our property due to the flood. In fact they suggested that we should contact the manufacturer of the defective part. When the second leak occurred we immediately attempted to contact
Banning Propane Dealers Provider Name Locked
to repair it before another flood occurred. It took them more than two days to finally get back to us. They have not been honest or forthcoming when we tried to meet with a manager to discuss the issues arising from the install and resulting flood. We actually had one employee directly contradict another in front of us concerning our account. They promised that we would not pay sales tax if we signed the contract by the end of August. The sales rep made changes to the contract and send it to us the morning of August 30 and we promptly signed and returned it on that date. Now they are trying to tell us that "the end of the month" actually meant before midnight August 29 so we will have to pay almost $1000 in taxes after all. There are many other issues related to our contract and install experience which would take pages to explain. This has been a nightmare experience that has gone on for months and still has no final resolve in sight and it is now late February 2014. Our insurance company is still fighting to get reimbursement for our losses. We have even resorted to contacting a lawyer. We can't wait to sever all ties with this disreputable company! I would not under any circumstances do business with them again or recommend them to anyone.
"Takes two or three calls everytime I need a delivery. Cost was ridiculous compared to other propane providers (over $5.00 a
Banning Propane Dealers Provider Name Locked
). When called to asked about the price, the person said she was authorized to take $.30 a
Banning Propane Dealers Provider Name Locked
off the price. Have their propane tank, so it's not like I can call someone else. Will terminate business with them as soon as I am able.
"Last week, we received a bill in the mail for rent on the tank we now have sitting on our property. I called, thinking they had made a mistake, and was told that no, they had "decided to charge rent on my tank because I didn't buy enough gas".
I talked to
Banning Propane Dealers Provider Name Locked
(the SAME man as two years ago) and the son of the owner, and told him that we had gone to the expense of swapping out tanks because of the agreement he had made that by going to a larger tank, we would not have to pay rent, and that I felt it was wrong to now charge us for it. And his answer was along the lines of "Lady, hasn't anything changed in your life in the last two years"? My answer was, that I had a lot of things in my life that had NOT changed in the last two years. That answer was not well received.
Then, "Lady, it's our tank and we can charge rent on it if we want to" and "I can sell you a tank if you don't want to pay rent". I replied that why should I buy a tank from someone who did not stand behind their word and was asked "Lady - do you have that agreement in writing?". My answer was I did not, but that I thought I had been doing business with someone who would stand by their word and obviously I was mistaken. Again, my answer did not sit well.
Now, escalating, he told me, "Lady, that the tank belongs to me and I will make us both happy by coming to remove the tank from your property tomorrow." I told him that he had better leave that tank where it was (full of gas I had paid his business a few hundred dollars for) until I had a new tank installed in the near future. His answer? "Lady, and what are you gonna do to me if I do?"
This "Lady" has had it with someone who has absolutely no quality of customer service, and I have purchased and replaced
the tank. In my opinion, you would be wise to avoid this company like the plague.

Banning Propane Dealers Provider Name Locked
provided an accurate quote to both time and cost. They stood behind that and nothing was changed from the plan. The technician that did all the work was named
Banning Propane Dealers Provider Name Locked
. He was considerate on my home and was neat and tidy. His accurate measurements left me with a home that has consistent temperatures in each room. Status updates were given very regularly and I never once came home to a mess or a problem. As a local company in the area they stand by their installations and truly care.
"AA did great. Unfortunately, the contractor working on the rest of my back yard project failed to contact AA timely. They were brought into the job after much of the patio had been laid, making their job to put pipes underground that much more difficult. AA dealt with the inconvenience professionally. They never charged us above our initial quote, despite the scope increase caused by our contractor. Very professional and knowledgeable.
"I was running low on propane and even though it wasn't scheduled to be filled they came out and filled my tank in a short time, the office staff and driver were both very customer friendly and quick.
"This company has decided to price gouge its customers this winter. When I rented my house with a 250
Banning Propane Dealers Provider Name Locked
tank, I was unaware of their plans to price gouge their customers. If I had know I would never have rented my house. In December their price was approx. $3.67 a
Banning Propane Dealers Provider Name Locked
with a minimum of 100 gallons. I called a week ago and told me its now $530 for a minimum of 100 gallons. If that's not price gouging, I'm not sure what is. They don't show up when they say they will, and they don't care if your children are getting sick and freezing. Pay or freeze seems to be their motto.
Banning Propane Dealers Provider Name Locked
is a b****, because when you screw your customers, you get screwed. My Landlord has 2 houses he rents, both with
Banning Propane Dealers Provider Name Locked
tanks, and one of them is mine. He has agreed to discontinue getting service from
Banning Propane Dealers Provider Name Locked
, and will be getting new tanks with a different company in a couple weeks. A company that only charges $2.25 a
Banning Propane Dealers Provider Name Locked
. A company that respects their customers and provides them with great service and low prices.
"We live in Baltimore County (
Banning Propane Dealers Provider Name Locked
area) and have had service with
Banning Propane Dealers Provider Name Locked
for several years. We called
Banning Propane Dealers Provider Name Locked
10, 2014 for fill up, and have called many times since then. We called the National Number, and they said they we will put the order in. We called the White Hall store many times and the same answer, "we are sorry-we can not tell you when we will be there", and to this day (Feb 12, 2014) we still do not have a delivery date. The policy, per the person on phone is, 7 day delivery. The delivery ticket shows on the system but no delivery for us. This firm has terrible customer service, is poorly managed, and has high costs. Run to a competitor, as we will do. The tank, which is owned by
Banning Propane Dealers Provider Name Locked
, will be requested to be removed. We used Suburban Propane in another house with no issues. Back Suburban or another firm soon! We are 100% confident
Banning Propane Dealers Provider Name Locked
will not respond to this review, as they have no comments on the other bad reviews. The Corp and Local management team should be fvery concerned with the reviews on Angie's List, as other firms do not have these issues.
"We started in October of 2013 to get a tank and gave up on
Banning Propane Dealers Provider Name Locked
at the end of January of 2014. They came out a couple times, told us our gas line needed grounding which we did, then they came out again and told us the grounding was installed wrong again. If they require it to be grounded then they should either do it or give details on what is required. Anyway we fixed it to what we thought was required but anytime we called it was always a 2 week wait. I gave them ample time, but they are not interested in gaining more customers of our size. I don't know how many times I was told we were 2 weeks out from getting a tank, it became comical.
I called Admiral propane and they came out the very next day to set a tank. Admiral may cost a little more, but they understand customer service. Admiral was great to work with.

All Propane Dealers in Banning, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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31500 GRAPE ST
Lake Elsinore, CA

Assura Public Relations

335 N Brookhurst St
Anaheim, CA

Bobble Advertisements

5959 Peacock Ridge Road
Rancho Palos Verdes, Ca

Empire Mowers

22410 Alessandro Boulevard
Moreno Valley, CA

farmers insurance

325 N. Second ave suite L
Upland, CA

Forklift Repair Company

9902 Calmada Ave
Whittier, Ca

Handyman Contractor

P.O Box 418
Corona, CA

ks carpet cleaning

15325 orange av
Paramount, ca

Lowe's Home Improvement

2000 W Empire Ave
Burbank, CA


4214 Wakebridge Dr
Riverside, CA

Plumbers Of Los Angeles

Los Angeles, CA

Real Time Software Inc.

15121 Graham st
Huntington Beach, CA

Russ Conkle 76 Service

12071 Seal Beach Blvd
Seal Beach, CA


Whittier, CA

Sunland Mobil

8505 Foothill Blvd
Sunland, CA

World Famous Propane

31532 Railroad Canyon Rd
Canyon Lake, CA