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Pest Control to Avoid

5

Top Rated Pest Control

8

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Over 194 reviews for
Tacna Pest Control from people just like you.

A
"
was very professional and interesting to talk to. Since the area we needed taken care of was on our Alumawood patio cover, he was not able" to do all that was advertised. He was able to fence off the area & the pigeons have been back several times during the day and seem quite perplexed as to why their little area is not accessible as before.

-Mary Ann M.

F
"We had used
in the past and had no complaints, so we thought this time would be no different. We had a colony of box
" beetles in one of our deck boxes. The inspector came on 3/21 as promised and on time - he diagnosed the problem and took my payment information for a full year's service of monthly prevention and treatment ($717, including a discount for paying up front). He set up a time for a technician to come on 3/25. The technician didn't come, so one hour after the 2 hour window had passed, I called the the only number I had been given (an 800 number). The rep said, no, there was no service scheduled, so he connected me to the branch manager. She said it was a filing mistake and someone would come out the very next day, 3/26. A technician came as promised and did the work I asked. He wrote on my invoice that a follow up service would be performed in one week, on 4/2. No one came on 4/2, and when I called, a different customer service rep said that my follow up had already been done on 3/26. I said, no, that was when the initial service was done. There was still bug activity, so I needed someone to come out and follow up. He apologized and said he could get a technician to come two days later, 4/4, from 12-2, but it would be tight. I said, ok, but I am also pressed for time that day, and if he comes after two, I won't be able to be there. He told me if he doesn't come by 12:45, call again to get an estimated time of arrival. So, on 4/4, at 12:45, no one had come, so I called. This time the customer service rep (again, someone completely different) told me I had a balance of $205. I said, I shouldn't, as I agreed to pay up front for a year's service, and quoted the invoice I had gotten from the inspector on 3/21. I noticed then that my last name on the invoice from 3/26 was badly misspelled and asked if that would have anything to do with it. She said, no, is the credit card ending in **** your card? I confirmed it, and she said she'd "take care of it." She was unable to get ahold of the technician, so she said she'd send him a reminder text and have him call me. He called at 1:30 and said he was running late, that I had been scheduled for 11-1 (incorrect), but I told him I had been told 12-2. I also told him if he came after 2, I wouldn't be there. He said he definitely couldn't make it by 2, but maybe he could just work on the outside and leave an invoice on the door? I said that would be fine. I got a message on my phone at 5:30 (while I was out) from the same technician who said he was sorry, but he wasn't able to get there and he'd be happy to come the next day. By this time I was pretty upset and didn't want to talk to anyone for a while - it was clear the communication between departments was terrible and I was getting nowhere. I had already wasted 6 total hours of my time waiting for service that never came, and the bugs were coming back. To add insult to injury, I received a bill on 4/8 saying I STILL owed $205, for the initial service (which was the only service actually performed), follow up, and next month's service. Then my card was charged on 4/10 for $785 - when the initial agreement was for $717! I was too mad to be coherent, so I had my husband call on 4/11 to cancel our service and refund our money. They agreed to give us a full refund, and that was about the only good thing that happened! But they still kept the $205 for the service! By this time, there was absolutely nothing they could have done to make it right - there was no way I was going to wait around for someone to not come again. The service was rendered ineffective by the inability of someone to get out to follow up. And the thing is, I know it wasn't any individual person's fault - it's the company's fault for setting up such a bad system. I never got the same person twice, whether it was customer service or the technician. I will NEVER use
again! (Note - I waited to post this because I was so angry and didn't want to think about it for a long time!)

-Josie D.

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Local Articles in Tacna

Pest Control reviews in Tacna

A

Rating
They were very professional and courteous. They confirmed what the other company we used told us that we had termites. I didn't use them because I have a pest control company that I use and I wanted a second opinion. Price wise they were in the range of the company I have. I would recommend them if you need pest control services.
- Edward T.
A

Rating
Technician very professional, prompt, called the evening b4 to confirm today's appointment. Uses a very smart system in the home to know he had applied the pest control along all base boards. Wore shoe covers inside our home. Will request this technician again!
- Patty F.
A

Rating
We had a bad carpenter bee problem in the backyard. Our screened in porch had a lot of wood damage from the holes the bees created. No matter what we did, they kept coming back year after year and getting worse. After the company treated it, we had no bee problem all summer. We are so grateful. We can use our backyard again without getting swarmed by carpenter bees.
- Elvira B.
A

Rating
Most of my ratings were "A" because the pest technicians were all very well dressed and professional.... THEY EVEN SPOKE PERFECT ENGLSH!!! Imagine that in this day and age.....I only wanted outside service since I suffer from OCD and didn't want pesticides indoors. The only problems I had consisitently were ants. They are hard to get rid of even though they sprayed and used granules. However, each time they treated the ants it rained right after, so I can't say they were not doing their job properly, it was just bad timing, I also could have asked them to come out again free of charge and reapply, but I never felt it was really necessary. If you want pest control service, you can't do any better, so I would recommend them to a friend.
- Frank V.
A

Rating
We noticed carpenter bees building a nest on a first floor window. Upon further inspection, the nest spanned the length of the soffit (inside) above of the window, to the window itself.
We called a few big name exterminators and got outrageous prices. They also tried to upsell their product and have us sign a contract for a year of service....More /> We then called
Tacna Pest Control  Provider Name Locked
. They were understanding of our hectic work schedule and worked with us to find a decent time to come out. They gave us a flat rate and did not try to talk us into a yearly plan (although they do offer them I believe)
They were able to come out within 24 hours and sprayed the inside of the soffit and removed what all they could from the window nest. The exterminator was very knowledgeable and answered all questions.
We would highly recommend them and will use them again.
- Jason M.
N

Rating
Guys arrived and very friendly. Explained treatment to the "T". Explained warranty very well and was very nice when it came to the warranty. Explained how long it would take and we could call or stop back by to check progress. We would highly recommend these guys to anyone with pest problems. Thank you for your expertise service.
- Matt H.
N

Rating
Tacna Pest Control  Provider Name Locked
was on time and explained the process. He was friendly and efficient. He even took time to play with my dog. I was highly satisfied. We have never had a bad experience in the 4 years we have been with Superior.
- Nicole H.
A

Rating
Irish came out to spray weed control on my front and back yard and finish with a pre-emergent. I have spent countless hours pulling those pesky weeds over the last few months and it's killing my back. Two days later the weeds look dead and I can enjoy my yard without spending so many hours working in it. Irish was professional and personable, and I purchased a year long weed control package from him.
- Robert F.

All Pest Control in Tacna, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A+ Restorations Inc

5944 E Slate St

AllerGentech LLC

7049 E Tanque Verde
Tucson

Arizona Heat Pest Services

13832 N. 32nd St
Phoenix

BUG WISER EXTERMATING CO

652 E 7TH ST
Benson

Burns Pest Elimination

2620 W Grovers Ave
Phoenix

Four Seasons Roofing and Home Services

45593 W Amsterdam Rd.
Maricopa

National Property Inspections

42563 W Sunland Dr
Maricopa

Pine Mountain Pest Control LLC

2114 N Main St
Flagstaff

Southwest Exterminating L.L.C

1175 Desert Dawn Dr
Rio Rico

Specialty Pest LLC

18256 E Williams Field Rd
Gilbert

Truly Nolen Pest And Termite Control

6594 E Second St
Prescott Valley

WESTSIDE DISPOSAL SERVICES INC

7107 N HWY 93
Golden Valley

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