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I called a wholesale store, and found out the price of the parts ($10.00). I stopped payment of the check and spoke to the manager. He said I had no recourse, that Mom signed the paper. When I mentioned the BBB, he laughed and said that they won't do anything and further, that it was a felony on my part to stop payment on the check and he could pursue legal action. I said I didn't not want to pay for the work, but that it was wrong that they told my Mom that the house could blow up any moment and that the charge of $242.00 was outrageous. The manager said that we were paying for highly qualified and educated technicians.
The owner and I finally connected, and he said he would speak to the technician about frightening the elderly, the manager threatening me with the police, and knocked of $81.00 ($31.00 for stop payment and $50.00).
One would think for $200.00 for the inspection and repair, everything would be done.
There was a wire hanging down by the fan, and Mr.
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Cave Creek, AZ