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Sahuarita Limousine Service Articles
Limousine Service reviews in Sahuarita
It didn't happen. As we picked up our bags, still searching for our driver, I got a call. Quicksilver had had a lot of schedule changes with many flights arriving late so the earliest they could get us was in an hour and a half. I told them that was unacceptable and asked what our alternatives were. The response was "Umm, find our own way home." I asked if they'd cover any extra cost. They said they wouldn't. And I hung up.
What a terrible way to treat a customer! After a lot of fumbling, we arranged for a ride with another service and were on our way. When we told the driver our story, he asked; "Was it Quicksilver that left you stranded?" Since he guessed it, I don't think this was random trashing of the competition. He knew something we should have known when we booked Quicksilver. Well, we know it now.
The return trip on Saturday was a disaster. I was so disappointed and even asked if it was the same company that was taking me back home that evening. The driver was more than an hour late. I was not notified on my cell phone that there was a delay. The hotel was not notified that there was a delay. Instead, someone left a message on my home phone - a lot of help that was!
It was a rainy miserable day and I was waiting outside the hotel. I kept checking my phone and with the hotel to see if the company had called to say they would be late. Finally, I looked up the phone number for the company on the hotel's computer. At that point I placed a call to the company who initially couldn't even find a record of my initial trip to RI. Eventually the person on the phone was able to find the information and stated that the driver was running about an hour behind. According to the driver, he was in Boston when he learned about my return trip. I'm wondering if they had even planned to pick me up at all! I doubt if it was planned because the town car had not been cleaned and there were empty water bottles in the back. From my perspective the empty water bottles just added insult to injury. It would have been nice to enjoy a cold bottle of water like I did on the trip down in a CLEAN car. Instead what I saw was that not only had the car not been cleaned but the driver didn't even take the time to clean out the back seat area! I found the return trip home to be quite poor. While I suspect that the driver could not control the fact that there wasn't time to have the car cleaned, he didn't apologize and didn't bother to even remove the empty water bottles. This return trip was an embarrassment for me because I had recommended this company (based upon a friend's recommendation and the fact that they are located in the town I live in) and more importantly, because I had my attorney along for the ride!
I would not recommend nor would I use this company again. They did not even offer to discount the fair and the employee whom I spoke with regarding the long delay also did not apologize. Truly unprofessional.
At R&L limousine service, we understand
the unique needs of corporate clients and their busy schedule. Our
prompt, reliable and professional service, allows you to get more done
on the road. Plan, prepare or just relax after a long day.
R&L Limousine Service, provides quality
transportation to and from all major and private airports. We
continually monitor all incoming flights, assuring that your chauffeur
will be waiting for you whether your flight is early,
on time or delayed.
Planning to go out and see your favorite
team, no worries. It's time to put on your game face and cheer for your
favorite team, while we do all the driving. Our services will make your
evening even more exciting and unforgettable for you and your guest in
one of our luxury stretch limos.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Limo Services in Sahuarita, AZ
Green Valley, AZ
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