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Queen Creek Landscaping Articles
Landscaping reviews in Queen Creek
At the nursery we picked our plants and paid half of the complete job. We were also told again that they would order parts. If they are just now going to do that, what did my $1000 deposit do??
From that point on, promises by employees (high ranking ones) were not kept and time tables were hazy at best. What started off as a hopeful one month project lasted three + months.
After phone calls voicing my displeasure about the contradictory time frames and lack of action after my yard was dug up and left sitting for a week. I was informed I was in the wrong and the owner did not care how unhappy I was. He stated he had payng customers who had priority even though I had half the job paid for (in cash!!). Was also told that my $1000 deposit was my own choice and only placed me on the schedule. He stated there is no way he was going to order what he claims was $4000 worth of parts on a $1000 dollar deposit. I even spoke to him about firing him from the job and was informed that I had a contract and he would continue regardless.
Moving on...They created a leak in my front yard and blamed it on my builder even though my front yard landscaping had no problems for two years until his company dug it up. When I voiced more displeasure about that, I was again informed he did not care and his employees never make mistakes. It was all my builder, according to the owner. Just to play devils advocate, I checked with my builder, who is still building more houses in the area. My builder had no reason to even come to my house, let alone mess with a working front yard.
Fast forward 2 weeks...Now comes time for planting the yard and delivery of the plants and granite. The granite delivery driver blocks my driveway at 5pm in the afternoon and nobody is willing to come out and do anything abut it. The wrong tree is delivered by the nursery, even though I explicitly stated I did not want that style of tree and we left that section of the nursery and never went back. Somehow my name was placed on that tree. In a unbelievable action, they immediately order the correct tree and swap it out, no complaints. (Although I am sure it is my fault somehow)
Things go decently for the next week unit the leak in the front yard, which never stopped or was taken care of until then, was addressed to the owner by my wife. He had the nerve to yell at her and get into her face, in my backyard!!! I was alerted to the what happened and I went to him, again in my back yard and told him and his crew to get out (I was not very polite at this point because you do not yell at another mans wife in his yard!!!). The owner had the nerve to try and provoke me into a fight in my own backyard and continued provoking me until the police were called and he was trespassed.
From that point on, the work was supervised by his son and was completed promptly,
Unfortunately, now here we are in mid September and I now have 3 dead plants in my yard (2 in front and one in back), a sprinkler system that does not function well and floods part of my backyard. My curbing is faded and already has been repaired in multiple spots. Yet when I complain about that, the excuse I get is he is an outside contractor the company hires for that. After multiple contacts with the son, my plants are still dead, my timer functions very oddly and my curbing still looks like crap.
My builder was nice enough to send his landscaper over to help out, even though he has had nothing to do with any of this fiasco.
Can we say riculous. The only reason I paid is because of a signed contract. It seems the Owner, who is
Currently seeking retribution through the ROC (painful process in and of itself).
Waiting on a response about whether sprinkler heads should be replaced. Seems to me that they do but the workers needed approval. Perhaps that is part of the next scheduled visit on April 6. I'm happy with the work so far.”
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