Pine Cable Tv Providers

in Pine, AZ

Pine Cable Tv Service Articles

Cable Tv Service reviews in Pine

D

Rating
They charge extremely too much for the services provided and the price keeps going up. We will be moving out of state next year it will be my pleasure to cancel my service with them.
- Susan D.
D

Rating
My husband initially called asking for a discount due to the drop of Viacom networks, but they refused, claiming the networks they picked up were comparable replacements, not! I say not because we ended up with things like a baby network. Please do not misunderstand, these would be great networks to have as additional networks, but not to swap for Viacom networks. These netwoks are not remotely comparable and to say otherwise is being in a state of denial. There is no amount of surgar coating or excuses to change that reality.

All this
Pine Cable Tv Providers Provider Name Locked
us to looking over our billing statement. We pay a total monthly charge of $158.57, including taxes, fees, etc. For the bundle, we have SL200 for TV, Internet 30.0, and phone service and are being charged $135.50 for the package, before taxes, fees, etc. We have paid that rate ever since moving into our house back in 2013 and starting service with
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. My husband priced the bundle online and it is going for $93. He called asking for a cost reduction and was refused. He was told that the online price was an intoductory price and that it would go up an extra $20 per month after the first yesr (
Pine Cable Tv Providers Provider Name Locked
, that is still less!). He pointed out that it does not indicate anything about be an introductory price on their website, but the rep. stuck with her story. He told me the rep. had snobbishly remarked that he could downgrade our service. Later that day, he called back, and spoke to rep.
Pine Cable Tv Providers Provider Name Locked
, in the new costumer section and she told him that it was not an introductory amount, but the regular monthly rate. Hm? Something smells foul here. After all this, the hubbly went online to send off an email via
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website, explaining this event and asking for a $42 price reduction. That occurrd on Oct 5, Sunday, and it is now 1:04 am Tuesday, 7 Oct, and we still have not received a reply. I take that as being very highly probable that we are not getting the price reduction.






- Catherine G.
F

Rating
We had signed a 3 yr contract for a 10 plex with a set price in
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Iowa. 1 year into our contract they increased our price and did so multiple times thru out the contract. We disputed this and they informed us that we were considered a commercial property and in the fine print these buildings are exempt so that price was not honored. After putting up with the awful price
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for 3 years we decided to discontinue this service. Our 3 year contract was well expired. I began notifying them in April of 2014 that I wanted to disconnect service the end of
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. I enclosed messages with the bill and check I mailed in. I did this thru
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15th bill just to remind them to stop service on
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30th 2014. I also called the billing department in regards to discontinuing service the end of
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and received a confirmed email from them in regards to yes they would take care of it ( I wanted something in writing). I also requested our contact person for
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Iowa and they would not give us that information. August rolls around and we are reciving bills with default payment threats and late fees, etc. We once again called the billing department in regards to this, and scanned in and emailed the copies of the notices I sent them and the confirmed email from their company honoring our request. We also went directly to the
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office to talk to someone and they still would not let us talk to a rep for our area and we were told they can not help us but gave us another number to call which we did. We explained to this person all that had transpired and she said she would take care of this. We emailed her all of our copies of notices, requests, bills with late fees we received, and a copy of the email from their company confirming our request to disconnect. This went on August and September and we are well into October and today guess what I received another incorrect bill. It has know been 6 months since I first made this request!! What does a person do??
- Tonya B.
D

Rating
I recently moved and needed my cable
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outlet located where I have my TV. I
was told by my field representative that they would do a 'wall fish' so
that I could have my outlet behind the TV. When the technician arrived, he said because it is an outside wall, I could not have the
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behind the TV and would have to have it on an adjacent wall and run the cable along the floor. After quizzing him about any other possible options, of which he said there were no other options except going through the exterior siding, I agreed to have the
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on the adjacent wall.
He proceeded to install the wall
Pine Cable Tv Providers Provider Name Locked
outlet about 3 feet up
off the floor! When I told him I didn't like it that high, he said, "I
told you I was going to come straight through the wall." as if I knew
that meant I had to have an outlet that high up off the floor. Later, he admitted, he did not know it would be that high off the floor. I asked him if he even tried to lower it, to which the answer was "no"
I think he was trying to get the job done as fast as he could and thought I could move a piece of furniture in front of it to cover it up. After I argued with him and insisted I was not happy, he moved the outlet down and was
helpful after that, even patching the hole. I now have a patched hole in my new house with newly painted walls. I have to be home again to meet someone from
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who is going to texture the spot and touch up paint. It is nice they will do this, but it all could have been avoided if the technician had consulted with me ( I was in the next room) or if he had not taken the easiest way the first time.
- Teresa C.
A

Rating
Arrived on time. explained to Mr.
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Chow of the work we wanted. We shared ideas. very receptive to customer suggestions. He is extremely knowledgeable regarding the installations. brought his equipment for installation. installed
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and sound bar to our satisfaction. Ensured equipment was levelled horizontally. tested equipment after installation. he provides stands and cords at a great price. would recommend purchasing installation equipment from him as his prices are very reasonable, perhaps cheaper than local stores.
excellent professional installation at great price.

- Baldev S.
D

Rating
Pine Cable Tv Providers Provider Name Locked
started off really great. We'd never experienced a cable company with such outstanding service. Unfortunately, their service has steadily decayed over the past six months.
Pine Cable Tv Providers Provider Name Locked
has become like every other crappy cable company that thinks they are the only show in town,
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puts people on hold FOREVER, fails to show-up for appointments and cuts customers off once they do actually get through to customer service. The service
Pine Cable Tv Providers Provider Name Locked
has provided us with this week has been non-existent. It started last weekend and a week later, we still have cable that blips in and out and is generally impossible to watch.Today their service representatives who were supposed to show up between the hours of 4 and 6 pm. failed to show. When we called to complain it took an hour of being on hold to get a human being. AN HOUR. Absolutely ridiculous. What a great way to start the weekend! Their excuse for missing the appointment was that their tech called the wrong number. The absurdity of this is that we have our phone through
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. Ridiculous. They USED to be responsive and had excellent customer service, but now they are like every other cable company with nasty customer service representatives who could care less about customer service. I used to tell people how great
Pine Cable Tv Providers Provider Name Locked
was. NEVER AGAIN. The only thing "friendly" about
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is their commercials. Maybe they need to spend less on advertising and a little more on customer service. So disappointed.
- Joanna K.
D

Rating
The knowledge of their technicians is varies from bad to excellent. They respond to problems in a reasonable amount of time. but that does not mean it will be fixed on the first visit. This is issue number one.
My biggest problem with them is when a technician installs a new cable outside the house. The cable will
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on the ground for months every time. The cable now has been laying across my yard since
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15, 2014. About Sept 15, 2014 I called to get it buried. The idiot sent a technician. This is not how
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buries cable. They have a subcontractor come to do that work; not their employees.
I called again on Sept 22, 2014 and was told I would be put on an expedited list to get it done quickly. I an still waiting.
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is very disorganized. They simply need to call the sub contractor and the work gets done. As you look around neighborhoods there is a lot of
Pine Cable Tv Providers Provider Name Locked
cable laying in yards. It seems to me one employee could do this for a very large geographical area.
As one of their sub contractors told me: "For a communication company they cannot communicate."
- Dennis G.

All Cable Tv Providers in Pine, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-V Electronic Service

20660 N. 40th Street
Phoenix, AZ

AK Security Solutions

29720 Quinkert St
Roseville, MI

Cox Willcox

118 S Arizona Ave
Willcox, AZ

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dishtech

3368 Kay Rd
Show Low, AZ

Surveillance Electrical Solutions LLC

13421 South Watermann Lane
Buckeye, AZ

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