Nogales Window Cleaners

Nogales, AZ

Sample Reviews

B

Rating
The two gentlemen who cleaned the windows did a very good job. Some spillage in the inside frames and floors but they quickly cleaned it up when I pointed it out to them. The low score for Responsiveness is not for the day they cleaned but for my many follow up calls and emails to the owner about having them come back out quarterly to clean the outside of the windows. I had asked this on the first call when I set my appointment and was told no problem. I have never heard from them again. Three calls and two emails and nothing. I am disappointed and would not want anyone to go through this needless frustration. Customer service is important and is how businesses do well, as this point they get very low
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for customer service .Who ever is checking their phone messages and email messages is not doing a good job. I suspect this review will not get through to someone who can make a difference, it is a shame since I would have been a repeat customer every three months.
- Mary B.
A

Rating
It went very well. He arrived on time and was very nice. He said it would take about 2 to 2 1/2 hours. He was very neat and did a wonderful job. The windows and screens never looked so good. I would and will recommend him to our friends.
- Michael K.
A

Rating
Well done! Anyone who needs window cleaning ( inside, outside or both) or needs to have house "pressure washed", would be crazy to hire someone other than these folks! The team is professional and eager to please. I give them an A++.
- Laura S.
A

Rating
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has cleaned our windows for several years now. He is always very professional, punctual and most of all, does an exceptional job at making our windows and mirrors shine. We have always been extremely pleased with his service and highly recommend him to anyone who expects and appreciates excellence.
- Rebecca B.
A

Rating
The two man crew arrived on time and they started right away, one working inside and the other doing the outside. They were efficient, neat and the windows looked really great when they were finished. I will have them back to clean the windows again without hesitation.
- Cat S.
A

Rating
He was prompt, energetic, personable, professional, thorough, and did not leave any sort of mess behind. I WILL use him again. No question about that.
- Robert D.
A

Rating
The scheduler,
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, was very polite and professional over the phone. He worked with me to find an agreeable time for the technician to come to our house. He gave me a price estimate and said the technician would arrive between 9 and 10 am the next day. In the evening, I received a courtesy reminder call.
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arrived promptly. He wore a Mr. Cleaner Window Cleaner red
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shirt and introduced himself. I invited him in to do a count of our windows. It turned out we have more than I thought. However, the final price of $187 was very good even though the initial estimate was $149.
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had said that was their minimum.
Based on the quality and thoroughness of
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's work, we think it was well worth it. Our windows are so clean they look transparent.
He brought in a vacuum cleaner to vacuum the tracks and he wiped them with rags to get out the dust and grime. He removed all the screens and washed them. Other window cleaners we have used in the past have had trouble doing that as we have an older house. I think that shows that he had experience and knew what he was doing.
When
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arrived, I cautioned him not to let the cat out and he was careful not to do so. We appreciate that consideration. We like that he used liquid, bio degradable soap.
They accepted our personal check and asked if we wanted a courtesy reminder in 12 months. I said yes.
We would not hesitate to hire them again and recommend them.
- Patti B.
F

Rating
provide seemed reluctant to take job but did commit to a date and time. they did not show up and I called twice. 1.5 hours after service appointment called to say could not come. did not make effort to reschedule or work me in at all.
- Deborah S.
A

Rating
Squad showed a little early. We discussed which windows I wanted completed and they were off to work. By having a crew outside and another inside within a half hour there was a clear view with dust, lint and summer cobwebs removed.
If booking through Angie's list be sure to see that the provider has your phone number. The crew had to knock on the door as they did not have my number and therefore I did not receive notice of their arrival. I was in my back yard at the time they arrived so they ended up waiting a bit.
- Ruth D.
A

Rating
They did a good job. After the sun hit some of the windows, I realized they missed some parts. I know that if I had seen this while they were still here, they would have fixed it without omplaint. I thought they would wipe down the track at bottom of windows and again didn't realize that wasn't done until they were gone. I would use them again but would be more attentive to details while they were present. Also one worker was smoking in the front yard when they finished - not the most professional behavior - but a nice young man.
- Pat S.
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