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On the first visit he came out to fix our motorized blinds, spent an hour on the phone with someone and wasn't able to do anything. He diagnosed it as a problem with the motor. This was something we already knew and we had called him to fix the motor. He charged his $250 minimum (2 hours at $125 per hour) even though he had nothing to show for it and he offered to come back with a motor and do the job. I said I couldn't work with his open ended hourly model if he wanted to come back and replace the motor and asked him to cap his estimate. He sent me a detailed estimate. His minimum charge was $470 for two hours for an electrician and himself and he capped his estimate at $1880, excluding the cost of the motor. His prices seemed unreasonable and we got a second estimate. The other business that came next did not charge to come out and diagnose the problem. They also gave us a firm quote of $200 plus cost of motor to do the job and went on to successfully complete the job.
In hindsight, I don't think
I am having my kitchen remodeled. I called them and told them to come back to install on Friday, Feb 7. They arrived 10 minutes early for the appointment. They had everything installed in less then 30 minutes. I was so impressed, I am now going to have them do my living room and dining room windows.
Note that this company is listed in the wrong category. They make and install blinds.
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