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Home Warranty Companies to Avoid

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Top Rated Home Warranty Companies

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"The problem with AHS is they will not let you use local repair services authorized by the manufacturer. They send someone from far away who tells you the service" is not covered. You pay $90 for the call and get nothing. I have yet to get anything from this insurance that was not a hassle to get them to come and then get them to repair the appliance that is insured. If anyone knows a home repair insurance company that LETS YOU CHOOSE THE SERVICE PROVIDER, let me know. Otherwise I think this is insurance you don't need.

-DOUGLAS C.

F
"Not good at all. They sent several contractors on different days until they found one that was familiar with my HVAC system (
Company, Series" V1-B1 Vertical Integral air conditioning/heating system). This required me to be home from work each day. The contractor that was familiar with the system could not fix it but still charged me the $75 co-pay. That was on November 24, 2014. To date,
Home Warranty Co., has not fixed my system. Their website and ads claim that they will repair or replace for the $75 co-pay which is a lie. I chased them for 2 months because they ignored me. Each time that I reached them by telephone they would tell me that they were researching/checking. I finally sent them a certified complaint letter in January to all three of their addresses and under all of their aliases. My letter included an email from the manufacturer listing the contractors in our area that were trained in this system. Now
wants me to pay a co-pay of $3,000.00. Mind you that my heat in my living room and dining room does not work. I had to finally purchase a heater from HSN. I want
to do all of the work for the $75 co-pay that I have already paid. This is my third year with
and although their yearly repair limit for my contract is $15,000 they have only paid roughly $2,000.00 in repairs for me.

-Iris C.

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Local Articles in Golden Valley

It's important to carefully review the components of a home warranty plan before you sign a contract.(Photo courtesy of Angie's List member Maggie T. of Vienna, Va.)

7 components of a good home warranty

Home warranty companies are the number one most complained about category on Angie’s List. If you decide to purchase a warranty, look for the components of a good home warranty before signing the contract.

Home warranties

Year after year home warranty companies have topped the Angie's List most complained about category list, with nearly half of member reports in this category rating these companies unfavorably. The key behind this appears to be an expectations gap between the companies and their clients regarding what is covered and whether service calls on covered items are entirely free.

Verify your home warranty company before signing a service contract. (Photo courtesy of Darien Wilson)
Warranty Companies - Home

If you need home warranty advice, review these tips to understand how they work. Start with a reputable company and understand the contract.

Offering a home warranty when selling a house is a great way to garner interest in your property. (Photo by Summer Galyan)
Warranty Companies - Home

A home warranty is a good marketing tool for a home seller. Before you offer one to a potential homebuyer, make sure you do your research on the company.

A home warranty came in handy for this member when a water line burst. (Photo courtesy of Angie’s List member John D. of West Vancouver, British Columbia)
Warranty Companies - Home

Home warranties don't always come with the kind of robust protection and security homeowners expect. Here's a quick breakdown on the real costs, and real benefits, of purchasing a warranty for your home.

Angie's List
Warranty Companies - Home

A home warranty, or home service contract, provides service, repair or replacement on a home’s major systems and appliances for a usual term of one year. They've also topped our list of most-complained about categories for three years running.

Angie's Answers

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First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them.  This way they can not collect money on your behalf.  Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged.  Second, call the contractor and tell them you will not be needing their services afterall.  Did your husband pay a deposit?  If so it may be non-refundable.  Then follow up with a certified letter. 

 

An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation.  This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to.  The contractor's office should be local.  A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read.  There's no arguing whether they received it or not by doing that.

 

Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck.  Some people find out a much harder way.  While these guys may be legitimate you should always do your homework on a contractor before signing the contract.  Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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Consider going to library an reading Consumer Reports rating on home insurance companies in your area.  For affordabilty elect the highest deductable you can stomach.  This will lower your premioum, I went thru Costco, they and Sam's Club can be a valuable resource for home and car insurance. Shop on line with your needs to save money.  Unless you have major assets forget large policy. For your gutter and roofing needs see my blog.
Jim Casper 

Home Warranty reviews in Golden Valley

F

Rating
My heater has been not working. Since January, there has been no heat in my home. They have sent repairmen 3 times and nothing has worked. Today they said they would buy me out for $853 so I can go get it fixed on my own.That is unacceptable, no one will touch it for that small amount. I did not agree and am currently waiting on them to still fix the issue.
- DIANE C.
N

Rating
At the time of my home purchase last year, I was given a list of different warranty companies to choose from. After consideration, I settled on Landmark and have been very pleased. I have filed claims online, over the phone, and via smartphone. I have had to have five claims filed, and each time I was given perfect service. I've had a broken refrigerator (twice), water issues, as well as a non-functioning
Golden Valley Home Warranty Companies Provider Name Locked
. The turnaround time was very fast on each claim and the vendors they chose to come to my home took care of the problems well.

Their online site is very consumer-friendly, and I have never had to wait while calling on the phone. (Once, in the middle of the night, my water heater started leaking and they were able to get a plumber out that morning which solved the issue). You can also review all past claims online and see the status of each. You can also easily check prices and coverage as well.

All in all, I highly recommend Landmark. A must have for new homeowners as you never know what will break on you. Also, a shout out to
Golden Valley Home Warranty Companies Provider Name Locked
's Plumbing, A-Plus Service, and Total Appliance Service. Thanks!
- Jacob S.
F

Rating
When the AC unit started malfunctioning (started freezing, condensing and dripping water on the floor and in the ducts), our floor and cieling got damaged.
The company kept delaying on getting things repaired, and sent people for fixing the symptoms (putting tape on pipes, etc.) and not fixing the unit. The first contractor suggested that the unit needs replacement, but apparently they never submitted their report to AHS. Between the contractor and AHS, they kept shifting the blame to each other.
Finally, when I asked for a second opinion, AHS connected us to a second contractor, who asked for $200+ to open up our ceiling to look for leaks in the pipe (when infact the first contractor confirmed that the leak was in the unit). The second contractor also said they won't close the unit, so I'd have to pay for that work too, and it would anyway not confirm the resolution of the issue.
I got tired to talking to people on the phone, spening significant time on hold and finally fired them. Then I decided to just change the unit on my dime. Peace of mind that way!
- Vamsi D.
C

Rating
Golden Valley Home Warranty Companies Provider Name Locked
in general provides the lowest bidder to provide home repairs. Every time
Golden Valley Home Warranty Companies Provider Name Locked
will push their service providers to make the least expensive repair. In reality, I'm not sure the value of their service. My two central air conditioners are almost 20 years old, and once they are replaced I will drop
Golden Valley Home Warranty Companies Provider Name Locked
coverage.

Currently I utilize their services as a hedge against a costly repair in the heat of the Texas summer. Some of the service providers, trying to build their business, sent out by
Golden Valley Home Warranty Companies Provider Name Locked
are outstanding. Other service providers are so poor they could not keep business on their own and need
Golden Valley Home Warranty Companies Provider Name Locked
to funnel them business.

When would I get an
Golden Valley Home Warranty Companies Provider Name Locked
Warranty? Purchase of a different house for the first year until I'm comfortable with the condtion of all the condition appliances, or if I'm concerned about something breaking that I couldn't afford to replace that year (i.e. 20 year old air conditioning unit).
- Joshua C.
B

Rating
They have sent out several companies throughout the years that I have had coverage with them. All of the companies have been very professional, quick to do the repairs once here, however, wait times for service have started to become longer and longer. This is not something you want to encounter when you are dealing with Cooling and Heating issues.
- Michael O.
B

Rating
It was a long laborious process. The unit had been repaired before and it took many appointments before they decided to replace the entire but they did get it fixed.
- Mark D.
C

Rating
AHS assigned
Golden Valley Home Warranty Companies Provider Name Locked
as the contractor. Repairs failed and the contractor returned to our home a total of four times (08/20/14, 08/30/14, 09/05/14 and 09/15/14). The first time the washer stopped running after only three cycles. We called AHS, informed them we had serious medical issues at home at the time and asked for their intervention, citing
Golden Valley Home Warranty Companies Provider Name Locked
' lack of response. The service did not improve. The parts ordered by the
Golden Valley Home Warranty Companies Provider Name Locked
technicians would arrive, so we knew
Golden Valley Home Warranty Companies Provider Name Locked
had some record that parts ordered were on site. Our attempts to contact
Golden Valley Home Warranty Companies Provider Name Locked
directly and have technicians' respond more timely also were unsuccessful. The technician from 09/15/14 was unsuccessful and scheduled a fifth service appointment for 09/24/14.
Golden Valley Home Warranty Companies Provider Name Locked
called us on 09/23/14 at 11:21 and cancelled the service call, saying they would have to reschedule. At this point, and still with no washer, we called AHS, reminded them that we had serious medical issues in the home at the time and again complained about
Golden Valley Home Warranty Companies Provider Name Locked
. AHS told us they would call back with a solution to our problem - we never heard back. AHS's action was to mail two cards informing us they were closing our file unless they heard from us regarding the matter. They did hear from us, we called and let them know the issue had not been resolved and we were very unhappy with the service from
Golden Valley Home Warranty Companies Provider Name Locked
. We have since purchased a washing machine. 08/20/14 - Receipt issued, Technician ID 0780072 08/30/14 - no receipt given 09/05/14 - Receipt issued, Technician ID 0527002 09/15/14 - Receipt issued, Technician ID 0675785 We have dealt with AHS in the past and have not had problems of this nature.
Golden Valley Home Warranty Companies Provider Name Locked
as a contractor for AHS seems to have been one of our main issues.
Golden Valley Home Warranty Companies Provider Name Locked
was very difficult to deal with.
- Elizabeth B.
A

Rating
It went ok . The plummer was professional in how he corrected the problem ,he gave advice that would minimize my chances of this type of ploblem happening again . He cleaned up after he concluded the job.

- PATRICK R.

All Home Warranty Companies in Golden Valley, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Home Shield

889 Ridge Lake Blvd

Surface Link Corp

4200 Lafayette Center Dr

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