Access to trusted reviews, the best Courier Service and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Delivering reviews in Globe
We bought a refrigerator on moved from one house to our condo.
They took great care not to harm the fridge or the homes (avoiding anything that would
Then they removed my old fridge for me. All of this on a busy summer weekend, when I am sure they could have taken bigger jobs for more money.
And as "Added Value"; they noticed and treated my 22 year old blind cat as though she was a princess. (Which she is.)
The Problem: In March 2014, R&R Designer Delivery called me at the request of my interior designer to schedule delivery of 2 arm chairs. However, they attempted to charge me $938 in storage fees because the chairs had been held at their facility for approximately 4-years. I spoke with the manager on several occasions and explained that I was never made aware of the fact that the chairs were being stored by them. In an effort to resolve the situation in the most amicable way possible, I offered to have my attorney contact them to work out an arrangement. The manager then suspiciously offered to lower the charge if I would agree not to pursue legal action. When I continued to express concern that R&R’s business practices seemed highly unethical, the manager refused to deliver the chairs, demanded $400 in payment, and told me that if I didn't have the chairs picked-up within 3-days he would get rid of them and pretend that he didn't know anything about the chairs given that we didn't have a contract or a written agreement of any sort. As a result, I paid the $400 in order to avoid further hassle and my designer rented a U-Haul truck and personally delivered the chairs.
Background: In 2010, my wife and I ordered 2 custom-made arm chairs from a local interior designer that we have worked with for many years. At the time, we were in the process of completing a major home renovation project and we intended to use the chairs in our basement. However, the scope of our kitchen re-design ballooned and we decided to delay the work in our basement for several years. In the meantime, the chairs that we ordered/purchased were completed as originally planned and our designer offered to hold the chairs until we were ready for delivery. To be specific, she told me to just contact her when we were ready to have the chairs delivered and there was no discussion regarding special storage arrangements. As such, I assumed that the chairs were in her personal possession along with other excess inventory that she kept for her retail store. Admittedly, after some considerable time had passed we both seemed to have forgotten about the chairs until I contacted her in March to make arrangements for delivery and the bizarre chain of events described above began to unfold. If I had known that the chairs were being stored by a third-party at a monthly cost, I would have had the items delivered and stored in my own basement when they first arrived from the manufacturer. When my designer delivered the chairs to my home, she explained that when she orders furniture the items are shipped from the manufacturer and held at her personal storage facility at R&R Delivery. R&R then delivers the furniture to her customers. As part of her business relationship with R&R, I assume that my designer pays a monthly fee for storage and that my chairs were kept in her storage room. If this is the case, I strongly believe that the designer and/or R&R Delivery had an obligation to inform me in advance of the storage arrangement as well as any expectations regarding additional payment that would be required from me because as the customer I had no way of knowing about this third-party business relationship. I sincerely regret that I was never informed that the chairs were being stored for a fee, and belive that the entire situation could have been avoided if I had received a
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Courier Service in Globe, AZ
Century City, CA
Tonto Basin, AZ
North Hollywood, CA
Join Angie's List to get the best local reviews in Globe.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center