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A
"Came out to our house multiple times to a**** whether the ground was dry enough....very conscientious about damaging the yard. Great communication - called and" texted with me to ensure I knew what was going on. Gave us great suggestions on ways we could try and handle a field line issue without doing any major repairs. If these suggestions don't do the trick, we will call Reliable to come out and help us fix the problem.

-Amy J.

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"I called
. 28, around 11 am. Discussed my problem. Water backing up in all drains in the house. Tank had never been pumped. She had"
call me and we scheduled my service around noon on the 29th.
already had a job scheduled for the morning. He called me when he left for my

-Carolyn C.

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Local Articles in West Memphis

Follow these five tips in order to maintain your septic system. (Image courtesy of FloHawks Plumbing)

How to maintain a septic system

A highly rated Angie's List service provider describes how to properly maintain your septic system and drain field. Here are five tips to help.

Cleaning a septic system needs to be done every couple of years.

Septic systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

Just as your car requires regular maintenance, your septic system needs maintenance on a regular schedule as well, says Mills. (Photo courtesy of Angie's List member Diana N. of Chicago)
Septic Tank

Not thinking about your septic tank could lead to a breakdown at the worst possible time. Learn some basic septic system maintenance tips to avoid problems.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Knox Septic Sewer Service employee Chad Pitcock mixes  quickcrete to stabilize the connection from the septic tank and the outlet line, which leads to the distribution box. (Photo by Eldon Lindsay)
Septic Tank, Wells & Pumps

Are you unsure if you should buy that house because it has a septic tank? Or, curious about getting a house with a well? Here’s what you need to know.

John Knox of Knox Septic Sewer Service in Indianapolis, runs a hose into the septic tank to drain it before the new risers and lid are put into place. (Photo by Eldon Lindsay)
Septic Tank, Wells & Pumps

Don’t mess up your septic tank or your well water. If you’re a new home owner (or need a refresher), review this checklist for maintenance requirements.

Angie's Answers

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In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.

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I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.

 

Don

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There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Maintenance reviews in West Memphis

A

Rating
Great. Everything and more you could ask for in a plumbing contractor. Fast, efficient, on time, qualified and fairly priced. Every plumbing project since has been done by
West Memphis Septic Tank Services Provider Name Locked
.
- Tina L.
F

Rating
I did not know what type of septic system I had or where the drain field was located. I was ignorant of septic systems and did not ask the previous owner at the time of sale and did not get a septic inspection (my real estate agent never mentioned that I should get an inspection). I accept full responsibility for my ignorance. The septic tank pumping service employee I used recommended
West Memphis Septic Tank Services Provider Name Locked
process to try to extend the life of the system. I ASSUMED that
West Memphis Septic Tank Services Provider Name Locked
had knowledge of septic systems in this area. Unfortunately for me he was not helpful in the least. My "drain field" is a septic PIT and is located under the cement driveway where he would have been unable to insert the machine probe. The area where he was probing is where the drain pipe from the tank to the pit is partially located -- 20 feet of the curved pipe is also under the driveway. I learned this later from the septic tank pumping service employee who referred
West Memphis Septic Tank Services Provider Name Locked
in the first place. This employee told me he had pumped the tank many times for the previous owners and was aware of the drainage problems. Interesting that he would recommend
West Memphis Septic Tank Services Provider Name Locked
when he know the particulars about my septic system. I believe the reason he did not use his machine on the second visit was because he knew his process would not be of any help to me. I am still angry at him and at myself for not asking for a complete refund of $1,000.00. Only person I have ever met that makes $1,000 per hour! Buyers beware.
- Kyle G.
A

Rating
I called Mr.
West Memphis Septic Tank Services Provider Name Locked
late Saturday night and he told me he would arrive Monday (which was fine because I wasn't in dire straights...just my alarm was sounding to alert me of an issue). His gentlemen arrived on Monday and even though I accidentally spoke the incorrect address and cost them time to actually get to me, they were still very courteous, professional, and had a great sense of humor. The guys did a great job and my husband and I are happy. Thank you
West Memphis Septic Tank Services Provider Name Locked
! Many blessings to you all!
- LuRon E.
A

Rating
Came out as promised, quick job, double checked the work, cleaned up the property. very friendly and helpful. recommend.
- Joachim G.
A

Rating
West Memphis Septic Tank Services Provider Name Locked
showed up an hour early. He went above and beyond the call of duty when it came to helping me dig out the remaining parts of my system. Once we got everything uncovered he found my pump tank lid was caved in that area was flooded. Although he doesn't do repairs himself he repositioned his truck on a hill to maximize space and pumped out the excess water for me too. He recommended a great repair guy who was able to come out the following day and get me all fixed up.
In the end, I wouldn't hesitate to recommend him to anyone needing their tank pumped. His rates are great, he's very personable and shows up on time (an hour early in my case)
- Beth S.
A

Rating
No problems except that he was very late arriving. He was professional, answered all of my questions and offered advice to keep it in good shape.
- Susan E.
A

Rating
Had a bad smelling, wet patch on my leeching fields during Christmas week. Talked with 6 highly rated contractors, Pat
West Memphis Septic Tank Services Provider Name Locked
was one of the only three who came out immediately. He was one of the only two (of the six), to recommend a solution other than total field replacement.
Pat gave me a schedule of procedures, costs and likelihood of success. I went with vacuuming the pipes, replacing the connectors, installing ports, and adding chemicals (he estimated a 70%
West Memphis Septic Tank Services Provider Name Locked
of success). Had a scare from a heavy rain the week after he finished, but I added 6 more gallons of chemicals (through the ports he'd put in), that I'd puchased on my own (Amazon), and the fields drained and stayed drained.
Problem solved with a tiny amount of DIY, for a fraction of the cost of replacement.
Pat also had by far the best price for replacing the fields, if I'd gone with that option.
- Matthew K.
A

Rating
tank is well removed from the road (125 ft) and down a hill (about 20 ft). Truck showed up on time. No problem with the distance or slope.....BOOM...cleaned.
will use again.
- Tom F.

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