Paragould Hvac Articles

Sample Reviews

A

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Very well. I was told in advance when the technician was due, he showed up on time. He performed the work without wasting time, answered my specific questions cheerfully. A very pleasant experience.
- Scott V.
C

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Initial contact and sales process was excellent, but when it came time to deliver on their promises the experience was disappointing. Installers appeared professional and knowledgable, but I had my first service call on the very same day as installation. The system just didn't cool. Evidently the installers failed to verify that the refrigerant levels were set properly or that the air handler was programmed properly for the condenser. Frustrating, to say the least. They did finally show up at about 10:30 at night and got the system cooling. And they promised a visit the next day to recheck the installation and ensure all was functioning, which they did do. The thermostat I ordered didn't function, so they had to install a temp when they installed the AC on Friday. I was promised a call Monday to set up a time to install the proper one. By Wednesday I still hadn't heard and finally had to call them. The correct thermostat was finally installed 6 days after the AC. Received a call from a senior manager on Wednesday. He was sympathetic about how things had gone, but didn't exactly out my mind at ease. He also committed to sending me confirmation that my
Paragould HVAC Contractors Provider Name Locked
energy rebate was processed and a copy of the service agreement negotiated into the purchase contract. As of today, a full month after installation, I have yet to receive either of those items. The lack of follow through is unacceptable. Anyone can make promises, it's the delivery that makes a company. A side note- sent a couple follow up emails voicing my frustrations to the guy who sold me the unit. Never heard a word from him once my check was in the bank. You would think a 2 minute call to apologize for my inconvenience would have been appropriate. Bottom line, my experience was far from advertised. Not sure how their Angie's list rating is so high.
- Tony S.
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Called in a warranty claim and was referred to
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. Was told they'd be in contact with me within 24 hrs and they were give or take a couple of hours. Wasn't an emergency call so I was ok with a Monday appt with 2-5 block. Got here at 2 and finished by 3. Flushed the line and all is well. Another company tried to sell me over 1200.00 in repairs or a new 8k system. I'll consider using them when we do replace the whole system next year.
- Pamela M.
D

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My 90 year old mother called
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to fix one of her A/C units that was not running. The Tech called me with the diagnosis: 1. The condenser fan was fried. 2. The run capacitor was bad. 3. The system was low on Freon. Total fee to fix around 1,200.00. I told the Tech that was way out of line, that a fan motor cost around 75.00 and the run capacitor about 25.00. I also asked him how did he know the Freon level if the unit was not running……he had no answer on that one. I told him to put the system back the way he found it and to leave the property.
The next day I removed the fan and want to the local HVAC store. We put the motor on their test bench, it ran fine. I purchased a new run capacitor and the A/C unit ran fine. As for the Freon level, putting my gauge set on it, showed normal pressures. My opinion: The Tech either tried to take advantage on a 90 year old female, or didn’t have a clue what he was looking at. My mom cancelled her service contract, never will I consider using
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again.
- Richard D.
A

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He arrived on schedule, fixed everything and showed and explained to my son everything he was doing. He left the Bathroom clean and tidy. I would call them again any and every time!
- sydnee B.
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Contractor was quick, courteous and professional. The install went as planned and was a smooth, no issue installation.
- James M.
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Came out to inspect A/C on maintenance contract. Same thing as last year only this time the technician was rude and condescending. At least the tech was nice when he tried to upsell me last year. When I didn't agree immediately to repairs or replacement, he made it sound like my ceiling would be crashing down any day now. For added drama, made me sign a disclaimer of liability saying I was told about needed repairs but refused. Last year they recommended new system or numerous repairs also. Just had another HVAC company out who flushed the primary line and was on his way after collecting the 75.00 warranty call.
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will never see the inside of my house again. I don't care how long is left on the maintenance contract. If I can't trust what they're telling me what's the point. Caught the tech in at least two bald faced
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. Also didn't enjoy his cheerfulness when he told me I had termites (I do).
- Pamela M.
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We have been using AWE for a few years now. They installed our furnace, air conditioner and sump system. We contract for their annual check up. This service call was for our annual air conditioner inspection. The provider called 30 minutes prior to the appointment to let us know he was on the way, and then he arrived right on time. He was very courteous and professional. He asked about pets and put on shoe protectors immediately. He told me everything he was doing. He inspected the main unit filter and left it to me as to whether or not to replace the filter without being pushy. He inspected and cleaned the air conditioning unit outside. We only had 2-3 different service AWE technician over the years and each has been very professional and courteous.

- Mark S.
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The Plumber,
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, was on time for the appointment, put on shoe coverings when he entered the house, was knowledgeable, answered all my questions and concerns, and assessed the non working disposal. He determined it was not repairable and explained to me it needed to be replaced. He had the replacement disposal and the parts needed on his truck and in a short time had the job completed. He did not make a mess and cleaned up after he was finished. Prior to the appointment, all the communication with the office staff was efficient, helpful and professional. I am very satisfied with AWE and their staff and service.
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,
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, il
- Cynthia S.
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and
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came out to the house, did the service/inspection.
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was very informative with everything he was doing. They were on time, very professional and polite. After the service/inspection of the air conditioner,
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provided me with some issues with the unit, and provided solutions to the problem. He wasn't pushy in trying to sell me anything, just gave me the information and allowed me to make an informed decision. I will be fixing the problems identified and definitely will be using R&R for the repairs! Excellent service guys, thanks.
- Suzette L.
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All HVAC Contractors in Paragould, AR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24-7 Construction LLC

176 Ouachita 406
Camden, AR

ABC Plumbing and Electric

1906 Amanda
Jonesboro, AR

ADVANCED HEATING & COOLING

4707 W Kingshighway Ste 2
Paragould, AR

Air-On Heating and Cooling

7110 Terry Lynn Dr
Benton, AR

Aire Solutions

1405 S Broadway
Poplar Bluff, MO

All Comfort Heating & Cooling

15 Holly Drive
Bentonville, AR

BELL'S HEAT & AIR COND.

4104 Peachtree Avenue
Jonesboro, AR

BILL'S HEAT AIR & APPLIANCES

3407 HWY 135 N
Paragould, AR

BOWEN HEATING & AIR CONDITIONING

500 Madonna
Paragould, AR

Burke's Heat & Air

4924 Highway 49 S
Paragould, AR

CARMICHAEL AIR & HEAT

802 G St.
Jonesboro, AR

Comfort Pro Heat and Air

2112 Montgomery
Jonesboro, AR

COMMERCIAL CLIMATE INC

1208 W KINGSHIGHWAY
Paragould, AR

Complete Home Services LLC

1899 N Westwood Blvd
Poplar Bluff, MO

DOTec Engineering Corp

424 Jefferson St
Saint Charles, MO

Eaker Heating & Air Conditioning

1308 S 2nd Ave
Paragould, AR

EVANS HEATING & AIR COND

2200 W WASHINGTON AVE
Jonesboro, AR
Paragould Zip Codes

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