provided us with an estimate for our drywall and painting project. He has worked on some of the area's most valuable homes and we were impressed with his depth of knowledge. We feel confident that he can produce work of the ...more highest quality. "
Rated Review by Juanita W.
"I wanted to get my garage painted before the weather turned cold. We had used
before and knew they did good work at reasonable prices.
came out on October 15 to give us a bid. When we called back the ...more next morning to schedule, he told us they had just had a cancellation in our area and that the painter was nearby and could be at our house within minutes. I accepted the offer and, true to
was at our door before we could start emptying the garage. He helped us finish up and, since I already had the paint on hand, started right in on it. He filled in all the nail holes and took care of any imperfections he found and had the entire garage primed and painted with two coats before the end of the day. I'm very particular, and
listened to me and knew what I expected. He was very courteous and professional and did an outstanding job - he didn't even leave any spots of paint on the floor or driveway. I would definitely use them again. "
Do Your Research— Join to read ratings and reviews from real customers.
If you need to get rid of the old paint cans in your garage or basement, read the advice of our highly rated painting experts on the best disposal methods.
Angie's List In The Press
Fayetteville Interior Painters Reviews
They provided us with the cheapest price on their job proposal out of the two proposals that I received from vendors to have the paint work completed. They did a great job in a timely manner and were very professional all the way through the whole process."
"The job went very well. We purchased a short sale and had very little time between closing and moving into the home. He brought on the extra help necessary to complete the job in time for our move. His work is quality and he is very concerned with the details. I would recommend him to my friends.
for over a year, usually the same person comes because I request his services because he does an excellent job. Whenever they have to send someone else they are just as good. I have been more than satisfied with their services.
gave original estimate. We decided, admittedly at the last minute, to omit one of the bedrooms and add the ceilings.
and partner showed up on the scene as scheduled first thing in the morning polite,, but drenched in sweat. They had a 'deer in the headlight' look on their face and proceeded ...more to tell us of the prep work that would be required of a job this size. Really??? We saw them go back and forth (in and out of the house) very inefficiently for most of the morning until they announced around 11 a.m. that they would be breaking for lunch. Really??? We checked on the their work for the morning and saw some partially taped trim.
a paint can in sight. Upon return from lunch they announced their departure to the paint store to obtain necessary paint. At some point painter number #2 left and painter #3 joined the circus. At the end of the day, the only thing that had been completed was 2 bedroom ceilings. There were no visible tarps involved in their "prep work". They promised the balance of the work would be completed the following day. On day 2, they showed up -- all 3 of them at the same time, so we were optimistic. Said optimism was fleeting, when we checked on the progress following their return from lunch. Again, no tarps on the beds or floors, paint can lids lying directly on the carpet. And when we asked
if he was sure he was going to finish by the end of the day, he began to falter. I felt the whole thing was very amateurish. I went downstairs and called certa-pro to voice my displeasure. I ended up speaking to a nice woman in Buffalo, NY who was able to track down a local
representative. This distraught rep/mom appeared to be at home and otherwise occupied with her small children. While she tried to take in what I was saying, she could only say that we were the only ones that have been unhappy with this team....hmmmm. That didn't make me feel better. How everyone else perceived this team had no bearing on my experience. They returned on Monday and finished the job. You could cut the tension with a knife. I don't want contractors in my home that make me that uncomfortable. Nobody from Certa-pro ever called to follow up until it was time to settle the bill. That was when
, the estimator called and told my very mild mannered, non confrontational husband that we were difficult and "bad people". Perhaps your experience with this company depends on the team that you are assigned.
, the estimator was beyond rude, and
and his team, while polite, lacked polish and professionalism. "
that I had just bought a house and needed some work done on a budget. I gave him a list of all repairs that I had wanted and after his 3rd visit to the house we came up with a statement of work contract. All work performed (stated above) would be completed in 6-7 days with his "team" of workers that he had ...more worked with for years, stressing quality and professionalism. He also made it a point to say that my project was his only project and all his time would be invested here in the house to work and watch the workers. This was not the case.
The project actually ended up lasting over 2 weeks with multiple phone calls to me complaining that he had underbid this job, and that he doesn't know how he's going to recoup from this project. As the calls became more frequent and desperate I would get confused due to the lack of professionalism, and inform him that he was the one who quoted the price after he viewed the statement of work and approved it himself. Call it a gut feeling, but after all the phone calls I started to get suspicious of the actual time and quality of work that was taking place.
stated that he was paying his workers $8 an hour for 8-9 hour days, and I tested that. On 3 occasions, I purposely left late for work. No worker even showed up to my house until 9:45am! I left early as well and when I arrived at 4pm there was no one present! Apparently, my project wasn't the main focus anymore. I confronted him of my concern, and it was met with resistance.
stated that since he underbid this project he has to "survive" by doing other projects simultaneously. What he was basically saying is that he was trying to cut costs and save money by not paying workers a full day anymore. I let this go in hopes I wouldn't aggravate him to leave the job that he had only half way completed.
Throughout the course of the project, I was extremely disappointed in the class of workers that he had hired. Before the project started I was told he had a "team" that he had worked with in the past. This also was not the case. For the next 2 weeks, I saw 5 painters each being fired by
in which case 2 were extreme incidents.
told me that they were not "listening" to his direction and thus had to remove them. In fact
made one so mad that the worker actually punched a hole in my drywall! After
called the police he informed me the worker told the police that he punched the wall because
failed to pay his wife for painting work.
did a lack
job of fixing the wall (one of the few places that actually didn't need repairs). The paint is not smooth and can be seen clearly in the light that there was a hole in the wall at one time. After he told me this story, I told him that I would appreciate it if he could fix his workers destruction of my house.
's response was that "he cannot control his workers actions". This is the professionalism I paid for? Not paying your workers, disturbing the peace with my neighbors seeing police at my house, and now a disgruntled employee who knows where I live? Besides the fact of violence going on at my house, I have random people that
is paying $8 an hour for that are upset. I asked 3 painters where they had met
, and they all informed me they saw an ad off Craigslist..This was not the business model of quality, respect and customer happiness that he had initially promoted.
Here's a breakdown of my experience of the actual work performed:
1. All cracks repaired and fixed-
did a good job on fixing the cracks. (Grade B)
2. Paint all upstairs 2 tones. - This job was performed ok. I was upset that parts of the ceiling actually have 2 different whites when it was previously discussed one color. I believe the confusion came when there were 5 different painters working caustically on the same project. (Grade C)
3. Add trim and paint around fireplace (
white), paint 4 doors (
white), tile foyer (70 sq ft)
- The trim looks good along with the paint. (Grade A).
- The 4 painted doors are chipping and were supposed to have 2 coats (Obviously only 1 coast applied). I believe part of it was the fact that he left the doors in the garage uncovered while it rained.... (Grade D)
- Tile foyer - The tile in the foyer looks great! Ironically,
had no part in this and he contracted another to do this (Grade A)
4. Add wood plank to kitchen area
- Looks great! But again,
contracted out another to do this work. (Grade A)
5. Fill in downstairs exterior wall with sealant and acid wash the brick walls
- This had to be the worst sealant job I've ever seen. Foam sealant was sprayed like a 5 year old had the can. Ironically, most of the sealant was strewn all over my yard and not in the actual crack.
6. Install new door for master bedroom
(To my knowledge did this) Looks good (Grade A)
7. Paint and texture Master bathroom and guest bathroom.
- The paint and texture in both rooms looks good. All though amateur, its still nice. I was upset that he failed to cover the fixtures in the kitchen and both bathrooms. After weeks since his departure I'm still scraping off texture from the porcelain fixtures. (Grade B)
One last warning of financial importance. While the project was going,
informed us that he had purchased $140 dollars of ancillary items, ie: door stopper, and other odds and ends to help complete his project. It was agreed that we paid all expenses for him to complete his job, but with the proof of receipt. He was quick to ask for the added money, but when prompted for the receipt, it was met with extreme resistance. His words were "I don't have time to be looking for stupid receipts". I will not accuse him of stealing, but it just begs the question. So quick to ask for the money, but a self proclaimed professional doesn't keep a copy, or any organization of receipts?
After all the complaints about
from his workers, the domestic disturbances, and extreme unprofessional nature of his actions and business model, we will not recommend
to anyone. In fact I'm partially embarrassed to write this review as I should have checked Angies list previously about this company's performance. I was surprised to find that someone had already wrote a review of
's company. Ironically, their review mirrored most of the experiences that I had faced. I vaguely remember
informing me that someone had put a review of his work up, but told me that they were "crazy" and "didn't know what they were talking about". I will not make the same mistake twice.
In closing, the absolute lack of respect he displayed for the workers working for him (which resulted in a domestic disturbance), the constant complaining of him loosing money due to his lack of business acumen, zero accountability for any actions of mishap, and proving first hand that his professionalism is anything but abysmal, can all be summed up in one statement:
"You get what you pay for".
did an amazing job on our paint job. Their staff showed up on time, was extremely polite and professional, and when finished the job did a walk through with my husband to make sure we were satisfied with the job they did. We are very happy with the results, and will be using them in the future for any other paint jobs we need.
, the owner, was prompt and easy to talk to as we discussed the work to be done. He was good about not pooh-poohing small projects and had a can-do attitude. He showed up when he promised, and worked consistently on my project until it was finished (didn't pull off to work elsewhere). He billed me exactly the estimate, ...more no unexpected costs. The quality of work was above average and definitely just fine, though not spectacular-- and there were a couple of hiccups that might not have needed to happen with a little more forethought, but he worked hard to resolve them. Overall a fine experience, a good, solid B. "
"Inside painting was poorly done, many spots missed. When contacted about problems, said his tools were stolen . Hasn't been back.
We had inside paint on a rental house done. I used him because I thought he would do a good job and that he would be a good contact for future "odd and ends" projects as they came up. First mistake ...more was that we lived out of town and did not monitor his progress as he went. Second mistake is my son paid him before he finished the job, because "he needed" the money.
Guess what he hasn't been back. Said his tools were stolen. He did a poor job painting the walls, you can still see the older paint underneath. Painted cabinets in the kitchen, but didn't paint underneath. Skipped alot of trim areas and we had to argue about areas that were clearly written down on our correspondenc/agreement.
I knew there was a problem when I saw that we had 5 full cans of paint left over.