Batesville Home Improvement Stores

in Batesville, AR

Sample Reviews

F

Rating
The purchase of a door turned into a 45 email, 40+ phone call, month-long fiasco. I can laugh about it now but trust me, I'll never order anything again from
, which is too bad. I would normally want to support a local, non chain supplier. With this one experience though, I'm done.
With measurements supplied by the contractor, the door they delivered was not the right size and couldn't be installed. Annoying, but not a problem... We all make mistakes, and the sales rep was at least responsive (although I had to keep after him for updates constantly). The next 3-4 weeks we went back and forth between the sales team and the "vendor" who apparently did not ever get around to fixing the frame to make it fit. They clearly do not prioritize regular customers and only take care of large volume jobs for contractors.
Bottom line: if you are planning on buying something for a project and aren't a contractor with volume orders, be prepared to be shuffled around and for your order to not be a priority.
- Amy W.
A

Rating
Recieved card as promised. Went shopping at my local Lowes a few weeks and encountered no problems. We love Lowes.
- Linda C.

Batesville Home Improvement Store Articles

Home Improvement Store reviews in Batesville

D

Rating
The quote was supposed to include a military discount of ten percent, but it did not.
Batesville Lumber Stores Provider Name Locked
now says that they will not give me the discount at all, which was previously promised and honored if I purchased the fencing parts at the store and used my military identification card. Furthermore, I had shown
Batesville Lumber Stores Provider Name Locked
the quote I got from a competitor fence company, and
Batesville Lumber Stores Provider Name Locked
said they would beat that price of $1500, plus give me a military discount. As you can see,
Batesville Lumber Stores Provider Name Locked
did neither.
- Cyndi Y.
A

Rating
From the very first telephone contact to the initial measuring of the windows to the speedy and polite crew of installers, these people were outstanding. Prompt, courteous, efficient, thoughtful. They had some very difficult and heavy windows to handle and install and they had to do it from a pitched roof. They were meticulous in the handling of the windows and very cautious and careful to avoid damage to the glass or my house. The final product is so clean you cannot tell there is even glass in the opening. They were careful to clean up their mess and when they left you would not even know they had been here. I will use this company for all my glass needs in the future and will recommend them without hesitation or reservation. PLUS their price was several thousand dollars less than the other bid we got from another
Batesville Lumber Stores Provider Name Locked
glass company, and their staff was far more friendly and thorough and professional.
- Frank J.
A

Rating
I met up with
Batesville Lumber Stores Provider Name Locked
- a kitchen designer at
Batesville Lumber Stores Provider Name Locked
. I told her I wanted to renovate my very small galley kitchen by replacing my 1970s kitchen cabinets and countertops with new cabinets and granite tops. She showed me various brands cabinets and doors in my preferred wood (cherry) and gave me rough estimates of the cost of each option. I paid $39 for a HD contractor to go in and do the precise measurements for the cabinets and counters - the contractor provide estimated labor cost to do the renovation. Due to his excessive cost estimates, I ended up hiring my own contractor. I went back to the store and finalized the design and type of cabinets and granite,
Batesville Lumber Stores Provider Name Locked
came up with a great design to utilize the limited space in my kitchen and to maximize storage. She recommended one of the cabinets be glass faced and recessed (which provided excellent space right above my sink) and looks great. Due to the bulkhead issue in my ceiling,
Batesville Lumber Stores Provider Name Locked
came up with a solution for the sometime useless cabinets above the refrigerator. She came up with a measurement for those cabinets that fit within the bulkhead limitation but came out far enough that I can actually utilize the cabinets. For $6,000, I received a great design, solid hardwood cherry kitchen cabinets, gorgeous granite countertops (which were installed beautifully by an excellent granite vendor (CIA counters - I have a separate review for them), and a stainless steel sink. I'm very pleased with my kitchen.
- Dawn U.
F

Rating
I used to be a
Batesville Lumber Stores Provider Name Locked
fan and shopped it almost exclusively for my home improvement purchases. That has now all changed and I couldn't be more frustrated with a store. Our experience with purchasing and getting a
Batesville Lumber Stores Provider Name Locked
(Crew 2) installation of a sliding glass door has been horrendous. Staff of both this store and Crew 2 have been non responsive and unwilling to provide the customer experience that we had come to expect. Trying to get someone to answer the phone, return calls, and respond with a solution (never occurred) has been a nightmare. Empty promises and excuses are all we get. Once our sliding glass door, if it ever gets installed, will be the last time I ever shop at a
Batesville Lumber Stores Provider Name Locked
.
- Brian & Marianne B.
C

Rating
On 7/14 the standard 'package' of wood and hardware for the screen porch was delivered. First mistake: Three items were missing including pickets for the stair railing. All the missing items were clearly listed on the order sheet. A call was made by the sunroom contractor and the items were delivered close to end of business. Second mistake: On 7/16 it was discovered that some wrong size boards had been included. Work was suspended waiting for them to arrive with the correct boards. The boards they sent were not as nice as the wrong ones. There was a big chunk out of one. The sunroom contractor assures me they can work with it so it's not visible. I would have made them exchange it but he said that no lumber supplier would care about the quality of the boards they deliver. It's a board, it's available, that's what they send. While their response to bring the missing items wasn't bad, considering they are 10 minutes away from the job site, the quality control at the warehouse could, in my opinion, use some serious improvement. This was my first experience with
Batesville Lumber Stores Provider Name Locked
and possibly my last. Any further work I have done, I will request that the contractor use a different supplier. According to the job site supervisor, this was the first time they had used this supplier. He, too, was not pleased with their performance.
- Barbara D.
A

Rating
I am very pleased. The person whom
Batesville Lumber Stores Provider Name Locked
works with for installation was always very prompt and professional. The staff at
Batesville Lumber Stores Provider Name Locked
(particularly
Batesville Lumber Stores Provider Name Locked
in the Millwork area) made me feel very comfortable with my purchase decisions and installation services. He made sure that I got exactly what I wanted and always took the time to take care of any concerns that I had no matter when I came into the store. I even received a follow-up phone call after the installation was complete.
- Deborah B.
A

Rating
Installation went well. Installer did a good job with installation. He was professional in every aspect. Like my new door very much.
- Sara W.
F

Rating
See above. Home services employee working on this customers' request for new windows a liability to
Batesville Lumber Stores Provider Name Locked
. Would be glad to discuss with
Batesville Lumber Stores Provider Name Locked
management.
- Robert H.
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All Lumber Stores in Batesville, AR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Appliance Zone

PO Box 55
Corydon, IN

Cedar Country

11716
Ozark, AR

DREAMLAND DECOR

55 Allen Chapel Rd
Batesville, AR

GREEN THUMB GARDEN CTR

1255 BATESVILLE BLVD
Batesville, AR

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

HATFIELD READY MIX INC

100 LESLEY HOLW
Batesville, AR

HIPP LUMBER & HARDWARE INC

PO Box 2511
Batesville, AR

HOME DEPOT INC

3000 HARRISON ST
Batesville, AR

Home Depot Inc

1701 S 46th St
Rogers, AR

iInspect, Home Inspection Services

Entire State of Arkansas
Little Rock, AR

INDEPENDENT FOREST PRODUCTS

352 LESLEY HOLW
Batesville, AR

JAMESTOWN LUMBER

198 INMAN LN
Batesville, AR

Lookout Mercantile Inc

21780 Rock Rd
Rogers, AR

Lowe's

1050 E Zion Rd
Fayetteville, AR

Lowe's - Jonesboro

2111 Fair Park Blvd
Jonesboro, AR

Lowe's Home Improvement

300 Corner Stone Blvd
Hot Springs, AR

METAL ROOFING SUPPLY

1227 BATESVILLE BLVD
Batesville, AR

MRS BAIRD'S BAKERIES

875 LAWRENCE ST
Batesville, AR

O.B'S Hardware & Supply

910 West Center
Sheridan, AR

ODUS PACK BUILDING MATERIALS

2750 BATESVILLE BLVD
Batesville, AR
Batesville Zip Codes

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