Wetumpka Cable Tv Services

in Wetumpka, AL

Wetumpka Cable Tv Providers

Wetumpka, AL

Wetumpka Cable Tv Service Articles

Cable Tv Service reviews in Wetumpka

B

Rating
The installers were competent and friendly and showed up on time. Internet speed is mediocre for the monthly cost but, as far as I know, the only alternative is Time
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which provides abysmal service. We use DirecTV for our television and we LOVE it so
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is only for internet/landline/cell.
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TV was not available at the time we switched our TV service from Time
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to DirecTV and I am really glad because DirecTV is awesome. But, AT&T
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is adequate for internet and phone service and if it's TV service had been available I would not have even looked at DirecTV. (I used AT&T
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in Houston for TV, internet, landline & cell and was really happy with them.) The DirecTV satellite feed does go "dark" when it rains really hard (definitely when it storms) so with AT&T
Wetumpka Cable Tv Providers Provider Name Locked
providing the internet service, we can still use our Roku to stream movies, watch pre-recorded news shows, view YouTube, etc. (Roku is awesome, too!)
NOTE: I'm writing this review many months after the fact and do not have the billings at hand so date of first service and monthly cost are estimates.
- Kimberly B W.
B

Rating
Received an unexpected sales call from TW. Answered, as I was considering bundling all services, but had not initiated yet. Advice:
DO NOT INITIATE SERVICE FROM AN INCOMING SOLICITATION CALL. I made this mistake and endured a half hour conversation
trying desperately to comprehend lightening fast, script-read, unclear diction. Had to ask six times for slower talk; but thirty seconds
later it was unintelligible again. Extremely annoying. But, I stuck with it and finally felt and hoped that my order for new services
was correct and complete. FOR NEW SERVICE, INITIATE THE PHONE CALL YOURSELF AND ONLY SPEAK TO SOMEONE YOU CAN UNDERSTAND.
The next day I received a call from a person (whom I could understand) who was attempting to "port" my phone number from another
carrier. He was working with the wrong phone number!! What?? Obviously, I corrected his info to my number. Then, he mentioned
my installation appointment date - which was four days later than the "sales people" had confirmed with me. Another What?? So
at that point, I was pretty nervous about the whole thing and worried about my decision!
I decided to call TW to make sure installer knew about
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computers, as I didn't need that mess - and it was 'noted' on my order.
On second confirmed installation appointment day, TW tech called, arrived early and went to work. Much to my huge relief, he
was very friendly, polite, extremely knowledgable, and eager to address all my fears. He was here for three hours installing service
for phone, internet and wireless. I was incredibly relieved that he was so good and patient, as I am pretty clueless. He was great!
It's now three days later, and it seems as if everything is working fine. My next apprehension is receiving the new bill for these
added services to make a "bundle". Other nightmare will probably be trying to cancel my other internet provider!

- Judy M W.
F

Rating
I was on the phone for over an hour trying to connect with someone who could assist me in cancelling my services since I was moving. I waited over 15 min to get to a live person on the phone only to be transferred to another person. However I had to wait another 15 mins for that person to come on the phone only to disconnect me. I attempted to call back, again waited to get a hold of a live person and was transfer to 3 different people. Each transfer I was placed on hold only to be told they could not help me. I asked for a direct phone number to the correct department since they apparently can not transfer calls properly. I was first given a fax number then told they can not give out direct phone numbers. All in all it took me an hour and a half only to be told this can not be done over the phone, I had to go in the office in person.
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has the worst customer service ever! For the prices they charge they need to put some money in their staffing, and training rather than paying high prices for Bill
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!
- Sandy B.
A

Rating
The installer arrived as scheduled, however he did not have a drill capable of drilling through brick. He contacted his dispatcher and a supervisor came later in the day to perform the installation.
- Robert K.
C

Rating
I called the number back and reached
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in the Indy office customer service office. Said she was not aware of such survey calls. She confirmed with management no one was making these calls from
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.
Wetumpka Cable Tv Providers Provider Name Locked
said there was a
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on the company payroll but she was in Livonia MI which a suburb of Detroit (not in Northern MI) and
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was not working today.
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said it was possible someone was using
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phones numbers in an unauthorized manner.

I did mention to
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I was not pleased with how the service was working on my cable box. I asked to speak to a technical person. "
Wetumpka Cable Tv Providers Provider Name Locked
" called me back. She confirmed my service was working after she ran a line test. When I told her some channels do not always work correctly she said only a in house tech could solve the problem. The problem could be the box or the lines. When pushed she said the box was in good condition and the the problem must be the line from the pole to the house.
I declined an in house visit because they cannot confirm the "survey call" and they know full well from experience what issues can cause my problem but are not willing to discuss before an in house visit.
I dropped premium services a few months ago. Talked with "
Wetumpka Cable Tv Providers Provider Name Locked
" in retention losses in Toronto Canada. Cable bill only went down $20.00. I have not been able to see what various packages cost on their web site in order to lower the cost even more.
I've been a customer for 25+ years and the service is just as bad now as it was in the early days. I'm most concerned over phone calls from individuals
Wetumpka Cable Tv Providers Provider Name Locked
cannot confirm are employees.


- Robert H.
A

Rating
See above.
Used to live in Greenwood IN and Comcast service provider is awful there - my friends and relatives there would switch to
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in an instant if
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ever arrived there.


- Peggy R.
D

Rating
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continues to deliver a quality product that generally works well and has really interesting features but this is marred by extremely poor customer service. When everything is working well, I'm thrilled with the product and service, but when something goes wrong, good luck in getting customer service to solve the problem. we've had issues with a particular feature of their X1 service and the technician that came to the house recommended a replacement device to fix the issue. We have been dealing with
Wetumpka Cable Tv Providers Provider Name Locked
for a month now to try and get this piece of equipment and despite being told be 7, yes 7, reps that the issue was resolved, the equipment never comes. we've got yet another appointment today to receive the equipment, we'll see what happens.
- stacy F.
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All Cable Tv Providers in Wetumpka, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI

AK Utilities

310 Morton St
Richmond, TX

AT&T U-verse Clanton

401-499 2nd Ave S
Clanton, AL

AT&T U-verse Verbena

176-580 County Road 510
Verbena, AL

Bright House Networks

3996 US Hwy 231
Wetumpka, AL

Charter Communications Prattville

262 Interstate Commercial Park
Prattville, AL

Charter Communications Selma

2935 Citizens Pkwy
Selma, AL

Charter Communications Selma

118 Washington St
Selma, AL

Charter Sales & Service Center

5990 Monticello Dr.
Montgomery, AL

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Montgomery

217-347 Winnie St
Montgomery, AL

ENTERTAINMENT TECHNOLOGIES LLC

7326 US HIGHWAY 231
Wetumpka, AL

Hitson Services,LLC

127 Mountain View Ct
Millbrook, AL

Mas

3960 Eastern Blvd
Montgomery, AL

Time Warner Montgomery

300 Arba St
Montgomery, AL

Wild Willies

pobox 681826
Prattville, AL

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