Union Springs Marble And Granite Articles

Sample Reviews

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There will be more reviews written with other providers that we have used and the frustrations, slip-ups and general mayhem in a remodel, but
Union Springs Natural Stone Tile Provider Name Locked
were true professionals. The work went smoothly and when the gentlemen left, we had beautiful countertops expertly installed. The areas were they worked were left in pristine condition.

We had gone to other, more local providers of the same product and services, but they felt their time too precious to show up to appointments and were so unprofessional that I delighted in not giving them our business! Everyone at
Union Springs Natural Stone Tile Provider Name Locked
made us feel like
Union Springs Natural Stone Tile Provider Name Locked
customers.
- Jane L.
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They did beautiful work. My master bath is a work of art and the downstairs looks fabulous. They were friendly, reliable and, most importantly, when issues came up (which they always do in any construction project) they fixed them. I would definitely use
Union Springs Natural Stone Tile Provider Name Locked
and his team again.
- Robert B.
A

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Very professional, both in showing and helping pick out a granite remnant and in installing the vanity top. No problems or issues. Careful in installation. Recommended.
- MILTON P.
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I have " exquisite" counter tops in my kitchen!
Union Springs Natural Stone Tile Provider Name Locked
met me at the granite showroom and helped me select the granite slabs. I selected a very unusual patterned slab and was able to go to the workroom and select how the slab was to be laid out cut. The installers were prompt and courteous and the installation went quickly and smoothly. The counter top is really the star of my kitchen remodel! Thank you. I can't wait to remodel the bathrooms.
- Sandy C.
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Union Springs Natural Stone Tile Provider Name Locked
responded to my request for service promptly and the work date was scheduled right away. The representative showed up on time and was courteous and knowledgable. He took his time performing the service and did not rush to finish. I will be using this company for other work in the future.
- Mitchell B.
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The first repair that was done was not acceptable. The finish was rough and it looked like a 5 year old kid had repaired it. They sent someone else out and they basically redid the job to our satisfaction without charging us again.
- Keith W.
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They gave a list of granite suppliers to visit for granite selection process. Viewing many slabs allows you to get an idea of the the counter top will look like, this is better that looking at small samples on the wall or in books. After selecting the slab they arranged for the stab to be sent to their shop. They came to our home and did measurements. We purchased kitchen sink and
Union Springs Natural Stone Tile Provider Name Locked
sink for the bathroom through them because they were able to get them wholesale. The kitchen sink retails for $850 and they were able to get for $250.
They came to our home to help remove the back-splash so I could remove wallpaper prior to install. We agreed upon an install date and they arrived at agreed upon time. They removed the old counter-tops and handled disposal. Counter-tops fit perfectly and look great. They answered all questions related to care agreed to make any adjustments. They gave us a plumber recommendation for have drains and facets connected.
- james Z.
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Our bathroom was scheduled to be finished in June. Thanks to
Union Springs Natural Stone Tile Provider Name Locked
and Granite, it is now September and our bathroom is finally finished. They had ONE SMALL job.
Working with them initially was pleasant.
Union Springs Natural Stone Tile Provider Name Locked
was patient with my indecisiveness in the warehouse (except, yanno, when you're spending 25k on a remodel, you want to take some time and make sure everything is what you want). I appreciated her patience.
Every time I came in, I had to fill out a new new customer form because they had lost the previous. (I filled out four forms)
We were advised to wait until the week of the contractor coming in before selecting our remnant in case they -accidentally broke it-. I wonder how often that sort of thing happens there. Our AES contractor needed to have everything in so that they could get the job done in time, and UMG took almost a month to get everything in, delaying them and I hope giving AES a good hard look at the customer service and other practices of
Union Springs Natural Stone Tile Provider Name Locked
and Granite. By the way, AES, follow this link for alternative companies: http://bit.
Union Springs Natural Stone Tile Provider Name Locked
/1wgn2V4
We selected a sink,
Union Springs Natural Stone Tile Provider Name Locked
circled it in the book, as well as filling out the form, and photocopied it for me. She ordered the wrong sink. Ordinarily, I'd say this is fine. People make mistakes! But when I called to discuss it, her response was a very defensive and snotty "well I did MY job" rather than owning up. At this point, I was pretty upset because I promised my contractors that I'd do MY JOB and get everything in on time.
UMG never worked with us to establish an initial installation date.
Union Springs Natural Stone Tile Provider Name Locked
left one on our answering machine while we were out of state.
The installers came in with the countertop and sink on a new day (woohoo! finally) And then discovered a hairline fracture in the new sink.
At this point,
Union Springs Natural Stone Tile Provider Name Locked
never returned a single phone call. I had to physically go IN to the store to speak with someone. She said she'd call us as soon as it'd come in, but we didn't hear about it until we walked into the store. She also said installation would happen THE DAY it came in. It happened 5 days later. (Holiday nonwithstanding, we were a small job and I definitely FELT that way -- they put us on the backburner)
Second countertop comes in after waiting for weeks because of a backorder. Woohoo! Finally. Except AGAIN they did not SCHEDULE AN INSTALLATION TIME with us, and decided to come in when we were both going to be out. After a long conversation with the office manager, they agree to come in a little earlier.
The guys arrive, come in, plug their gear in to discover! Second countertop is CUT WRONG and DOES NOT FIT THE SINK.
I guess the third time is the charm.
Customer service from
Union Springs Natural Stone Tile Provider Name Locked
was horrific.
They never offered any sort of remediation after all of this. I intend to walk in and have a discussion with the manager.
I don't know if I could speak for the rest of the company, but I would avoid this place.
You might also note that this place has a few Better Business issues worth looking into. I wish I had known that beforehand.
Go to another company. UMG is NOT worth the frustration.

- Leah H.
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I could not be more pleased with this kitchen remodel project from the beginning to the end.
Union Springs Natural Stone Tile Provider Name Locked
and the crew that worked on my project were more than professional and very knowledgeable in their industry. If they asked questions on how I would like something and I was not sure, they supported me with quality suggestions and everything came out perfect. Walls were modified, a granite bar top was built... old soffits were removed and new cabinets to the ceiling were installed. New
Union Springs Natural Stone Tile Provider Name Locked
lighting was installed in the ceiling and under the cabinets. A tile backsplash was put in place. All granite counter tops were installed. I decided to keep the existing kitchen flooring since it flowed through the entire house. The floor was protected through out the project. The only problem I had with my remodel was with the new appliances that were delivered...The main contractor even helped me present the issues to the store were I had purchased the appliances. Who could ask for more? They were all supportive from the beginning of the design to the very end. Thank you
Union Springs Natural Stone Tile Provider Name Locked
and crew! I would use you again IFI ever had to have a kitchen remodel again.
- Tanette R.
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Union Springs Natural Stone Tile Provider Name Locked
is a business on
Union Springs Natural Stone Tile Provider Name Locked
Hwy Abingdon, VA (the business is a has a note on the door to call or email for an appointment). I emailed requesting an appointment and was promptly responded to by the owner. I met her several days later at the business and advised that I needed 2 granite bathroom vanities, gave her the dimensions and inquired if 2 pieces I had seen on her yard would work. She measured the on site granite and indicated they would work. I was given a quite low price and she told me to let her know when I would need such. I advised it would be 2-3 weeks out. The next week I called (had to leave a message on her phone asking her to call me back) to give her a firm date. After 2 days of no returned call, I phoned again and had to leave a voicemail. Later in the week I did the same. After over a week and no returned phone calls I became concerned and decided that perhaps I should look elsewhere. On my way to do so I went by her business and saw her truck. I went in and asked why my calls had not been returned. She made 3 very lame excuses and stated she was ready to do the job when I was ready. She also asked the sizes of granite I needed. Evidently, she made no notes of our earlier discussion. I gave her a date for installation about a week away and she again stated no problem. The day before the installation date she called and stated the onsite granite I had chosen was not large enough! She stated she would check in Asheville in the next day or two and see if they had any thing similar. I called three days later and was told they did not, but she brought a sample of another color and would leave it outside her business. I picked up the sample (which was 3"x 3" -too small to really ascertain the pattern or real color) and called to ask if I could go to Asheville and see the slab before making the decision. I also inquired about the price of the new product. She asked me what she had quoted me on the original and said she would call me back to make sure someone would meet me in Asheville. She never called.
Her poor business practices and inattention to detail wasted by time and delayed my project by three weeks.
- Dr E Briggs A.
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All Natural Stone Tile in Union Springs, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Alabama Property Services

2012 Southwood drive
Alabaster, AL

Alabama Construction Services LLC

3020 Mitchell Creek Rd
Wetumpka, AL

Bath Builders LLC

5669 Elmore Rd
Elmore, AL

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carol's Carpet

1640 N Eastern Blvd
Montgomery, AL

D & D Stone Brokers

PO Box 2032
Aiken, SC

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

JENKINS BRICK & TILE CO

10200 HWY 80 E
Montgomery, AL

Kenny Hayes Custom Homes L.L.C.

3162 Parliament Place
Montgomery, AL

Kitchen Creations, Inc.

1570 Geddie Loop Rd
Deatsville, AL

Nancy Young Designs

7818 Halcyon Forest Trail
Montgomery, AL

New Roofing Systems & Construction LLC

35 Asbury Ln
Deatsville, AL

NewBath Alabama

102F Penser Blvd
Millbrook, AL

Quality Pro wash LLC

1025 Stableway Rd
Pike Road, AL

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

Wild Willies

pobox 681826
Prattville, AL

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