Trussville Oriental Rug Cleaning Articles

Sample Reviews

A

Rating
A friendly and professional operation
Trussville Rug Cleaning Services Provider Name Locked
excellent results. We highly recommend this owner-operated company.
- HERBERT O.
D

Rating
When I first brought the rug home, the stain appeared to not have been touched at all.
I went back and discussed it with them and was told that they cannot guarantee any stain removal. My options are:
They have a different process for an additional charge, no guarantee.
There is yet another process for an additional charge, no guarantee....More /> They will clean it again for no charge.
I selected the re-clean for no charge.
I picked the rug up today and was told that they went ahead and performed one of the additional processes for no charge and the results were better, but not great.
I took the rug home and unrolled it only to find new damage along one side. It looks like it got caught in a machine or something.
While I knew it was unlikely that anything could be done about the new damage, I took it back to show them.
I got a cold response and a statement that they didn't do anything to the rug and it could not have possibly been their fault.
I took my rug and left and will not be going there again.
- David J.
A

Rating
Exceptional service,
Trussville Rug Cleaning Services Provider Name Locked
, the owner explained all the work before hand and suggested a few additional items I would not have thought of. The returned rugs look incredible, highly recommend this vendor!
- deborah Y.
A

Rating
I received a call from
Trussville Rug Cleaning Services Provider Name Locked
, the office manager, within just a few hours of contacting
Trussville Rug Cleaning Services Provider Name Locked
on Angie's List.
Trussville Rug Cleaning Services Provider Name Locked
was able to schedule a pickup of my large area rug for the following day, letting me know that the crew would be happy to move whatever furniture was necessary to pick up the rug. She gave me a general cleaning estimate, indicating that they would need to bring the rug back to the shop for a detailed inspection to price the repair needed with the torn and possibly mildewed backing. The crew came exactly as scheduled, were very polite and professional. The following day,
Trussville Rug Cleaning Services Provider Name Locked
called with the price for all the services I had requested, including wrapping for storage. Because I had a few questions on the mildew/mold I had noticed on the backing,
Trussville Rug Cleaning Services Provider Name Locked
(one of the owners) called me back within a few minutes to further explain the condition of the rug and the various options, including his advice. The entire service experience was top-notch! I give
Trussville Rug Cleaning Services Provider Name Locked
my highest recommendation! I will definitely be taking all my area rugs to
Trussville Rug Cleaning Services Provider Name Locked
from now on.
- Mary M.
D

Rating
Slow in responsiveness. Had the rug what seemed like forever and returned it faded and damaged. The rug is a wool and silk blend. It WAS fairly vibrant in color. When I finally received the rug back, it was noticeably faded, and they reported some damage to the
Trussville Rug Cleaning Services Provider Name Locked
. They denied damaging the rug but it was not damaged when they picked it up. As far as the fading is concerned, they said it had been washed (it had not) and that it may be from sun fading (it certainly was not in contact with sunlight). I am really disappointed in this company and will probably never use them again.
- Barbara Y.
A

Rating
Had a wonderful experience with Musee and
Trussville Rug Cleaning Services Provider Name Locked
. Customer service is outstanding. Our rug (inherited with lots of stains) was picked up at exactly the time we were told they would be there and
Trussville Rug Cleaning Services Provider Name Locked
had sent an email reminding us the day before about the pickup and then called the morning of to make sure this was still convenient for US! What a refreshing experience! Two weeks to the day - as promised, our rug was brought back to us and they assisted us in getting it installed in the living room. Rug was much cleaner than I ever dreamed it would have been and smells great now! We will definitely use Musee again for the other carpets in our home!
- Carol C.
A

Rating
Trussville Rug Cleaning Services Provider Name Locked
came at the appointed time, examined all my carpets (there were four of them) and told me what needed to be done with each of them, including repairs. He gave me an estimate of the cost to clean and told me he would call me with the cost of the repairs, to see if I wanted to go ahead with them. He did and I did. The carpets were returned on the appointed time and looked beautiful! Note that
Trussville Rug Cleaning Services Provider Name Locked
and his assistant always moved the furniture (some quite heavy) to get to the carpets and replaced everything exactly as it had been, to the inch! Very happy and will use them again.
- Andrea S.
A

Rating
From the first phone call to the final delivery of the cleaned rugs I was treated like a valued customer.
Trussville Rug Cleaning Services Provider Name Locked
gave me a telephone estimate and explained the entire cleaning and repair process before they arranged a pick up of my rugs. After they examined the rugs at their facility he telephoned me with his assessment of the damage and what they could do to repair the damage, including photos of our rug side by side with another rug with a similar problem which they had already repaired. It was very helpful to see exactly what he was proposing. As
Trussville Rug Cleaning Services Provider Name Locked
had another appointment near us when the rugs were ready for delivery he personally delivered the rugs and explained to us a little more about our specific rugs - origins, age, weave, etc. It was very informative and helpful. We were so pleased with the results that we asked him to take two more rugs for cleaning and repair. Our telephone calls and scheduling were handled by
Trussville Rug Cleaning Services Provider Name Locked
in the office and she was very professional and pleasant to work with. It was a pleasure working with
Trussville Rug Cleaning Services Provider Name Locked
and
Trussville Rug Cleaning Services Provider Name Locked
and I recommend
Trussville Rug Cleaning Services Provider Name Locked
without reservation.



- Brenda A.
A

Rating
We used two other oriental rug cleaners in town and neither got the spots out, the rugs actually looked untouched when we got them back. Rug Spa picked them up, cleaned and put a stain guard on them, and returned them to my house. Not only are all the spots removed, they look amazing, so bright and clean. I would definitely recommend and use Rug Spa again.

- barbara S.
A

Rating
This was a great find on Angie's List. I recently inherited an antique rug and has no idea where in Atlanta to have it cleaned. The rug was picked up and returned promptly, and the company did an excellent job. In addition to doing a great job with the cleaning, this company offers excellent costumer service. The owner of the company has a passion for the preservation of Oriental rugs, and the company's webpage shows some impressive examples of their restorations. The owner is also extremely knowledgable about the history of rugs. All in all it was a great experience and I will continue to have
Trussville Rug Cleaning Services Provider Name Locked
clean my rugs.
- Carolee A.
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All Rug Cleaning Services in Trussville, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ASIA RUG CLEANING & REPAIR

408 HOLLYWOOD BLVD
Birmingham, AL
Over 80 years of experience in cleaning and repairing of fine, handcrafted, oriental rugs.

Brookstone Restoration

244 inverness center drive suite 200
Birmingham, al

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL
Our only business is carpet dyeing! our unique "carpet color care" services are providing...

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY
With an innate cultural attraction to the art of rug weaving and well over 35 years of...

Heaven's Best Carpet & Upholstery Cleaning

2499 Forest Lakes Ln.
Chelsea, AL
Usmc veteran-owned & locally operated, low moisture carpet & upholstery cleaning, dry in 1...

ISSIS & SONS CARPETS INC

2815 GREYSTONE COMMERCIAL BLVD
Birmingham, AL
Issis & sons flooring gallery 2858 pelham parkway pelham, al 35124 205-663-2310 issis & sons...

Miracle Machine

5347 Harvest Ridge Ln
Birmingham, AL
Additional emails: david@miraclemachine.com & michele@miraclemachine.com

Mountainview Chem-Dry

5608 Clifford Cir
Birmingham, AL
For more than 30 years, mountainview chem-dry has been providing home and business owners with...

Peaches 'n Clean of America Inc

840 Lagoon Business Loop
Montgomery, AL
Additional email - jpangle@peachesnclean.com. additional address - p.o. box 211057,...

Sanitary Carpet & Oriental Rug Cleaners

5511 Vann Pl
Birmingham, AL
78 year old 4 genarations of family overseeing daily operations

Superior Carpet Care & Restoration

633 Staffordshire Dr
Jacksonville, FL
We are a family owned and operated company that prides ourselves on our exceptional customer...

To the Rescue!

716 9TH ST North
Birmingham, AL
To the rescue! has been ran by the ramey family for 30 years. we are committed to the concept...

Total Solutions Cleaning Services

P.O. Box 207
Chelsea, AL
•total solutions cleaning service is a birmingham based business. we are proud to serve this...

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