Shelby Upholsterers

in Shelby, AL

Shelby Upholsterers

Shelby, AL

Shelby Upholstering Articles

Upholstering reviews in Shelby

F

Rating
The details are simply that they are non-responsive, unprofessional and would not ever use. Contacted another upholstery business who came highly recommended from friends and they have already come out to give us an estimate. That is an "A" business!
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MOST DEFINITELY AN "F"!
- Sally R.
A

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Shelby Upholsterers Provider Name Locked
and
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were prompt, professional and exceeded my expectations of the work. Their work quality was meticulous. The chair and ottoman are like new pieces of furniture - they went beyond my expectations and worked on the wood of the chair, which had gotten scuffed and worn over the years. I was able to get a prompt quote based upon sending a picture and the quote was in range with two other quotes I obtained. Communication was always prompt and thorough. We have already started our next project and they have provided us ideas and guidance by bringing fabric samples to our home to choose the right material. They gently provide guidance without being directive and clearly know what works together in terms of color, material and patterns.
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and
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were honest, kind professionals who I will recommend to others and we will most certainly continue to work with.
- John S.
A

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During the last few years we have had five pieces of furniture reupholstered. We were always welcomed and given extensive help with material selection. They truly enjoy the work they do. Each reupholstered piece of furniture came back looking elegant and were again very comfortable.
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is simply the best we've been able to find in the Bay Area. The owner, the manager, the manager's assistant and the crafts people do their work like the early crafts people who arrived in America. This is what our country is about and needs to be about in the future.
- Richard C.
F

Rating
This business demands cash/check only, and demanded a 70% down-payment from us. Agreed upon product fabrication/delivery timelines were not adhered to. Installation was cancelled twice and the third installation was failed due to defective, substandard product fabrication and delivery. The
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shades were incorrectly measured: one had large gaps at the edges revealing a partial view of my front yard, and two had jagged edges and unmatched patterns. There were no cord catches and a plastic pull fell off the end of one shade when I maneuvered it. The pillows delivered were poorly fabricated and were stuffed with loose pieces of batting - not the agreed upon pillow inserts. Two of three motorized, remoted transitional shades were laid in the window sills of my husband's new office and were not installed because the owner claimed he did not have the mounting hardware. The owner could not produce any boxes, packaging, consumer documents, warranty, hardware, or other. One month earlier, the owner sent the same shades back to the manufacturer for motorization. The motors were placed on the wrong side of the shades, there was a
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in the head rail of one of the shades, and one battery pack was defective. The owner did not deliver new remotes, rather delivered two used Somfy remotes that he took out of an old Ziploc bag. According to the manufacturer, new remote controls are pre-programed to specific shades in the factory, and are included in the boxes sent to the vender.

Ultimately, I had cardboard in two bedroom and one bathroom window for 4 months while waiting for the business to perform which it did not do. We ended up using the services of another vender who installed custom products two and three weeks from the original date of order.

My husband's office had no window coverings for 9 months. Ultimately, the manufacturer sent us two brand new transitional shades and told us to "throw away" the defective shades that we believe had been used. I paid another installer to install the transitional shades. I have not seen the third transitional shade: The owner stated he sent it back to the vender to be cut down, then refused to verify the proper dimensions for us or to deliver.

Bottom line: The owner refused to do further business with us, to install, to deliver, to read or respond to our emails, called me names, and harassed me for contacting consumer protection agencies. Furthermore, the owner refused to return our daughter's antique vanity seat that he was to have recovered... The owner owes us a hefty refund.


- Daryl M.
A

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replaced the foam in our couch, loveseat, and chair cushions. They suggested the perfect foam that made these pieces look like new! They understood that we would be without seating and finished the work promptly and as promised. The quality of their work was amazing. Our furniture really does look like new!
We very highly recommend
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. It was a real pleasure to do business with them.

- Michelle Z.
A

Rating
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was very helpful in coming up with a design for both windows. Provided sufficient samples of material to make a decision that was in our price range. Final product with installation was outstanding. Would utilize her services in the future.
- Gary S.
A

Rating
We found 3 metal stools at an estate sale. The cushions on all 3 were in bad shape.
We went to
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and picked out a new fabric. Within a few days the cushions were ready and looked like new! Nick came out and installed them at no extra charge.
At the same time, a bed was purchased from Restoration Hardware Outlet. No returns, no exchanges. Got it home and the large (86" high), heavy King headboard would not fit up the stairs or through a window of our 1920's
Shelby Upholsterers Provider Name Locked
home! Nick came out and looked at it, quoted a fair price and took it back to the shop.
Within a week, the headboard was modified to fit up the stairs. The headboard was trimmed down to a more standard height. The fabric was Belgian Linen and the work was flawless. He saved the headboard! They delivered and set it up completely at no extra charge. This was beyond our expectations and went very well.
- Donna H.
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All Upholsterers in Shelby, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

JACKSON'S UPHOLSTERY

4454 HIGHWAY 71
Shelby, AL

PREMIER SUEDE & LEATHER CLEANERS

3419 VIA LIDO
Newport Beach, CA
Shelby Zip Codes

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