"They were wonderful to work with and we highly recommend them. They were punctual, professional and courteous.
was very helpful and professional.
Rated Review by Chad C.
"Owing to a break-in on my vacant property, I needed a security system installed quickly to prevent further issues. When I spoke with
on the phone, she was extremely accommodating and helpful, answering all my questions or quickly ...more finding the answers when she didn't know them. Within three hours, she had someone at my property with installation underway, and it has been working properly ever since. This is literally the best security experience I have ever had, and I'll be using them repeatedly in the future! "
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surveyed the premises and was very knowledgeable with 22 years of experience installing alarm systems. He gave me some recommendations on a basic system and the various sensors available to save me money but I opted for a more sophisticated alarm system.
did a great job always checking to ...more see if the installation is to my satisfaction. After he finished the installation he took his time in demonstrating how the system works. An experience like this sure makes Angie’s List worth it.
Security is worth the Pages of Happiness nomination.
"I had an ADT Security system for 24 years and was interested in upgrading to a wireless security system. The ADT monthly monitorIng had increased to $50 plus a month while the customer service was going down hill. I contacted a major communications company that recently got into the wireless security system business and scheduled an installation. ...more This turned out to be a complete disaster for two straight days and ended up canceling the install.
I continued my internet research of home security systems and while searching on Angie's List I came across the very positive customer reviews of
. I visited their website and they were offering everything I was looking for - conversion of my existing security system to wireless at a very reasonable cost, low monthly monitoring fee, and no long term service contract. I contacted
and scheduled an installation for the following week. On the day of the install the technician called me 20 minutes prior to his scheduled arrival time to inform me that he was en route to my house. We both went over my existing system and the technician thoroughly explained what needed to be done to convert my system to wireless. The technician was very friendly and went about the upgrade in a very professional manner. The work was completed in about 1 1/2 hours and the technician thoroughly went over the system operation with my wife and I. All questions were answered with a clear and concise response, and without any hesitation. Overall, I was extremely pleased with the customer service and equipment installation provided by
"We had a full security system installed with interior and exterior cameras, door and window sensors.
The door and window sensors are all wireless, so no need for a lot of wiring. We subscribed to ADT Pulse, so we can control the system and view the camera feed from our phones.
The rep, Grant F. gave us good advice and did not pressure us ...more to buy more than we needed. The installers,
were neat and efficient and did a good job. Everything is working well.
All in all, everyone was very professional and pleasant to deal with. "
"We have had the system for quite awhile at our home in
, Indiana and the monthly bill for 26.00
is automatically paid by my bank. Last December out of the blue they
sent a bill for $400+ and it was paid as usual. I caught it and
immediately called and asked for a refund. To date (7/18/14) all I have ...more />
received are occasional comments that they will get it sorted out.
They are still sending me a bill for $26.00 each month. About 6 weeks
or so ago we had a problem with the system and couldn't get it to turn
off. They promised to come the next day but didn't show up. Then they
promised again a day later. Still no response, no phone calls and I
still can't get my money back. "
. I wanted a local company that did not employee any subcontractors to install my system and this company provided that. They sent a local security consultant to my home to go over all of my security concerns and designed a system that I could afford and provided the protection I was looking for. They showed ...more up on time and delivered everything they told me they would. I would defiantely refer them to my friends and family! "
"After I received the equipment I installed it. It is very
. I used this company because they had the least expensive monthly monitoring system and I can cancel at any time and I still have a very loud alarm that will alert neighbors. I own the property but don't live there. I had some stuff stolen before the system. So far so good.
"Bill and his crew hand painted my double wide mobile home with 2 coats
of paint. They were very professional at all times in their work
ethics. They also installed a cedar fence around the front and 2 sides
of my home and did excellent. Bill and his crew remodeled my main
bathroom (new tub, vanity, flooring, etc). He ...more also changed out my
counter tops in the kitchen to granite. New flooring and vanity in the
master bathroom. Also a deck above my