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New Market Hauling Articles
I bought the deal on Angie's List at the end of (via Angie's list and through my email), the junk is still there. I left voice mails and finally spoke with someone who assured me they would take care of it last week but then asked if I had more stuff than I had paid for - should they call me or just charge me,
Anyway, they did not show up last week. I wrote again - and they sent back an email asking me for my phone number and when they could call as if I was a new customer with whom they had not been in contact.
Half an hour before the scheduled time, they called to verify the appointment and let me know they were on their way. They arrived promptly at 8. After showing them the amount we had to haul, he gave an estimate of $560, which was reasonable seeing as there was a fair amount of heavy concrete block and soggy moldy ceiling tile in a failed bagster in the driveway.
The crew worked quickly and were done within the hour. They cleaned up the area really well and I couldn't be happier with the work. There was a little less than they had estimated, so they took $50 off the estimate. If I have any more debris and junk to haul, I will not hesitate to call
Come 8:40 AM on 9/5, Christian called to say he was having car trouble and would be taking his truck to the shop and then heading over after and should only be an hour or so late. I said that was fine, and that I would be here all day.
At 1:30pm, I gave him a call to see when he was going to be able to come or if we needed to reschedule. I heard the phone pick up and quickly hang up, and it did not go to voicemail. So I shortly called back and it was allowed to go to voicemail. I left a message asking to reschedule.
I did not get a call back, and called and left another message two days later, and then three days later.
It is now 9/15 and I have yet to hear back from Smuts Bros. Today, Junk King has hauled the junk after we did the demo ourselves. I would highly recommend Junk King, unlike the lack of professionalism of Smuts Bros. I had to use a vacation day to meet up with Christian, and would have at least liked to know he wasn't going to be able to make it.
When my service date arrived,
I will certainly be calling
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Hazel Green, AL
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