New Hope Countertop Installation Articles

Sample Reviews

A

Rating
So far, extremely responsive and prompt. Came out for estimate right away. Worked with us to come up with exactly what we wanted. Sent pictures and responses to emails were very prompt. Am thrilled to have found such a terrific woodworking team.
- Lisa N.
A

Rating
Owner
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& wife
New Hope Countertop Installers Provider Name Locked
extremely helpful with design, answered all questions and very friendly. Professional installers started job exactly on time and finished all work within allotted time period. Very pleased.
- JOHN H.
D

Rating
Our experience started out very well. Marsela in the sales office was very helpful and professional. She was great to work with. The installation and measuring crew speak extremely limited English and had an even more limited understanding of the English language. I had to call the sales staff to bridge the communication
New Hope Countertop Installers Provider Name Locked
. As a result of the communication problems they initially cut the wrong
New Hope Countertop Installers Provider Name Locked
which delayed our original installation date. We had the same issue with the shower shelves. Our BIGGEST problem however began immediately after installation, within 24 hours, with the granite itself. This is when we learned the company does not offer any official guarantee of their product. We were charged a service fee immediately which was rather steep ($180.00). The problems continued over the next week. I went into the company with pictures and was told they would come out and re-sand, polish and seal the granite again and this action "should" solve our problems with the granite but there would only be a 70%
New Hope Countertop Installers Provider Name Locked
I would not be charged more fees! NO ONE purchases and installs new material and expects with in 24 hours to have defects in that piece and be CHARGED FEES for the company to come out and fix those defects. Absolutely no one expects those fees to accumulate each time the company comes out to fix the same issue immediately after installation. They admitted that a few other customers experienced the same problem that we were experiencing. The owner finally came out but he did not service the granite as we were told, instead he reassured us that we would received a call the following Monday from his daughter with a solution...we never heard back from them... This company absolutely does not stand behind their product!
- Cheri M.
A

Rating
The
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team was wonderful from beginning to end. Samples were brought to my home and I was given help in selecting granite which would look good in my kitchen. The process was explained to me in detail. On the day of install, they arrived on time and were courteous and did an exceptional job. The thing I really loved about
New Hope Countertop Installers Provider Name Locked
is that they have a plumber who comes and hooks everything back up the same day as the install so you don't have to wait for a plumber to get there. All in all, my experience was excellent and I would definitely hire
New Hope Countertop Installers Provider Name Locked
again!
- Neil H.
F

Rating
I sent an email to his website, telling him I had several projects for him. He promptly replied, and said the earliest he could come out for an estimate would be the following Monday at 4:30 pm. I told him I was good any day that week, just tell me the best day and time for him. He never replied to that email. He did not show up Monday, or any day that week. I have never heard a thing back from him. This is second
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in the past month who failed to show for an appointment.
- James K.
A

Rating
We have talked about getting granite in our kitchen for a couple of years and finally decided to do it. We visited 3 places and
New Hope Countertop Installers Provider Name Locked
stood out and they gave us the most inexpensive quote. From the moment we walked in,
New Hope Countertop Installers Provider Name Locked
answered every question we had and explained the process in detail. From start to finish, the job only took 2.5 weeks and they did a great job! I would highly recommend
New Hope Countertop Installers Provider Name Locked
!
- Janet K.
A

Rating
I chose
New Hope Countertop Installers Provider Name Locked
after an exhaustive
New Hope Countertop Installers Provider Name Locked
on Angie's List and getting 3 estimates.
New Hope Countertop Installers Provider Name Locked
was not the cheapest quote, but I was impressed by their website, their Angie's List reviews and the fact that they have their own fabricating shop. We enjoyed working with
New Hope Countertop Installers Provider Name Locked
to choose our materials. The gentlemen sent to measure and create templates were very prompt and courteous. The work was well done and we are thrilled with the results.! I do, however, have a couple of complaints. 1. The men who laid the tile both on the the floor and the backsplash never arrived before 9:30 AM at the earliest. I don't think
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can control this. I am pretty sure these were subcontractors. But I am arranging my day around installation and I would appreciate an earlier start to the day. 2. The floor installers were to tile under the dishwasher. Although, my husband and I both pointed it out to them, they failed to do so.
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agreed that this was unacceptable, but the tilers who came to install the backsplash were different. They didn't know how to disconnect the dishwasher and could not get it out to install the tile. By this time, I was exasperated enough to tell them to just forget it. I now have a large gap between the dishwasher and the new
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. We will have to install a piece of wood to cover it. 3. The first backsplash tile we chose did not arrive on time. We decided to cancel that order and choose new tile. No problem according to
New Hope Countertop Installers Provider Name Locked
. We were much happier with our second choice. The day before installation
New Hope Countertop Installers Provider Name Locked
called to say she had ordered the wrong size tile and would have to reorder. That's okay. Mistakes happen. But when they arrived to install the next week, the accent tile was the wrong color.
New Hope Countertop Installers Provider Name Locked
again admitted fault. I would have expected that when you made one mistake in ordering, you would check that the rest of the order was correct. These issues only delayed us about 2 weeks.
We would use
New Hope Countertop Installers Provider Name Locked
again. Just recognize that remodeling is an exercise in patience and flexibility.
- Martha R.
A

Rating
New Hope Countertop Installers Provider Name Locked
installed beautiful granite countertops for our office kitchen. The stones are beautiful, they offer a large variety of granite and tile at their 27th Street location at Oak Creek. The installation team was very kind and professional. The prices were also pretty reasonable. We were very glad that we made the right choice for the job. I highly recommend the company.
- HAMZA B.
D

Rating
I had a granite counter top cut and installed in my mother's kitchen in Pittsburgh.
The onsite laser measurement and template and eventual installation was done very well. Both the technician and installer , Flauvio, were very professional, customer oriented and delivered excellent results.
The problem encountered was that a small 6" wide side piece was left off the shipment and I was informed that another installer would come the following Tuesday to deliver and install. However, no one from Colonial showed up on Tuesday and I could not get anyone from Colonial on the phone and/or to call back to explain and commit to an actual delivery date. This was important because it was holding up the back splash installers as well as the whole project. Also, I live out of state and not only did I had to drive in to Pittsburgh to meet the expected Tuesday delivery, I had to wait for a undisclosed number of days until the delivery finally was completed.
It usually takes three or four calls to get through to a customer service person at Colonial. Leaving a message is useless because no one ever responds or calls back. After repeated tries,I finally got through to a customer service person named
New Hope Countertop Installers Provider Name Locked
who handles the Pittsburgh area and explained the problem. She promised to check and call right back with a new delivery date. After not hearing from
New Hope Countertop Installers Provider Name Locked
by the end of the day, I called back several times over the next two days only to be put into
New Hope Countertop Installers Provider Name Locked
's voice mailbox each time. I had the operator look for her a few times only to be told that she was too busy to come to the phone or not at her desk. As a result, I was never given a firm delivery date or an explanation what was happening.
A few days later an installer showed up unannounced. with to missing piece and the installation was finally completed a week late.
Normally, when a supplier makes a mistake, you would expect the supplier to go out of its way to correct the error to the customer's satisfaction. Colonial's attitude seems to be that they will rectify it when it is convenient to them. Ignoring customer calls and not even communicating corrective action is completely unacceptable and a poor example of customer service.
In summary, Colonial's technicians and installers are first rate but Colonial's Customer Service is the completely unprofessional and the worst that I have ever seen in any business.
- Ralph R.
A

Rating
Work started around
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18th and this was all about removing drawer fronts, doors and prepping and corestaining all existing cabinet boxes. This took about 2 days. They returned a week or so later to install the new corestained upper cabinetry and move the one section of cabinetry up. Then they installed all doors and drawer fronts and hardware. One new upper corner cabinet was a custom size and had to be cut down and refabricated in the shop to fit and the open shelving box had to be built and corestained as well. The 4 doors also had to be sent out for glass inserts and only took a day or two. We added the moldings on the end of the cabinets at this point, which really added a custom touch. After this step in the process we had a bit of a wait for a door for the refabricated cabinet. I think it took a week or two for that to come in and be corestained. The team came back out with the new door and had to corestain the new open shelving and moldings on the ends of cabinets as well as any touch up work needed. They reinstalled under cabinet lighting under the new open shelving and left me with a kitchen I really love.
I had a vision when I called
New Hope Countertop Installers Provider Name Locked
to get my kitchen updated, and they executed it exactly the way I designed it. I can't say enough about the great experience we had with
New Hope Countertop Installers Provider Name Locked
.
New Hope Countertop Installers Provider Name Locked
,
New Hope Countertop Installers Provider Name Locked
,
New Hope Countertop Installers Provider Name Locked
,
New Hope Countertop Installers Provider Name Locked
and all the guys were great to work with. I will definitely be using them for future bathroom remodels!!
- Alison S.
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All Countertop Installers in New Hope, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Class Countertop Company

P.O. Box 1506
Springfield, TN

ACE MARBLE & TILE COMPANY

3107 N MEMORIAL PKWY
Huntsville, AL

Act One Cleaning

515 Bay Point Dr
Rainbow City, AL

ALABAMA CUSTOM FLOORING & DESIGN INC

23000 US HIGHWAY 72 East
Athens, AL

Alabama Re-Bath

3411 Lorna Ln
Birmingham, AL

ALL-STAR CONTRACTING SERVICES

800 ARCADIA DRIVE
Huntsville, AL

Allstar Contracting Services

800 Arcadia Drive
Huntsville, AL

Aristocrat Remodeling and Design, LLC

P.O. Box 4582
Huntsville, AL

Barnes Custom Cabinets

25974 Watson Lane
Elkmont, AL

Beyond Repair

1617 linnwood st.
Hartselle, al

Cabinetry Concepts LLC

5496 Hwy. 431 S.
Brownsboro, AL

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carpet One Floor & Home - Huntsville

3107 North Memorial Pkwy
Huntsville, AL

Carter Construction

141 Cedar Run Ln
Huntsville, AL

Case Construction Company LLC

2234 California Street
Huntsville, AL

CITY LUMBER CO

5549 HIGHWAY 431 S
Brownsboro, AL

Click Construction

313 Woody Rd
New Hope, AL

COUNTER EVOLUTION

264 Bill Miller Dr
New Market, AL

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Creative Countertop Designs Div. (CCD)

106A Castle Dr.
Madison, AL

Custom Cabinets & Counter Tops Inc

2604 Hall NW Ave
Huntsville, AL

Designer Granite & Marble

230 Hughes Rd Ste D
Madison, AL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

Durham Design Build

3322 Memorial Pkwy SW Ste 215
Huntsville, AL

Floor Co Inc.

11309 Memorial Pkwy SW
Huntsville, AL

Frye & Associates Inc

805 Missouri St
Tuscumbia, AL

Germantown Flooring & Construction

26144 Wooley Springs RD
Athens, Al

Get A Grip Resurfacing of Ten Valley LLC

1896 Shellbrook Dr
Huntsville, AL

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Heritage Painting And Remodeling

2006-1 Triana Blvd
Huntsville, AL

Hill Properties and Construction

1411 Brookline Ave SW
Decatur, AL

HOME RENOVATIONS

8014 Lauderdale Rd.
Huntsville, AL

HUDGENS CABINETS

146 COMMISSIONER DR
Meridianville, AL

IF IT'S WOOD CABINETRY, LLC

227 BAILES ST NW.
Huntsville, AL

Itz Done Service

2607 Newby Rd SW
Huntsville, AL

JDandThe Boys

100 Erle Phillips Rd
Huntsville, Al

Kelos Services

2919 Holiday Dr SW
Huntsville, AL

Ken’s Concrete Designs Inc

1019 Old Monrovia Rd NW
Huntsville, AL

Kirkland Custom Cabinets, Inc

7671 Hwy 53
Toney, AL

Kitchens, Baths, Floors, & More

105 Cimarron Road
Meridianville, AL

L And G Tile

Madison, AL

Lee Company

331 Mallory Station Rd
Franklin, TN

Legacy Southern Homes, LLC

461 Capshaw Rd
Madison, AL

Long Brother Roofing & Renovation

3440 Valley Ave SW
Decatur, AL

Lowe's - Athens

1109 Us Hwy 72 E
Athens, AL

M&M Renovations and Landscape

217 Pops Corner
Huntsville, AL

Marlow's Home Repair

5014 Iona St.
Huntsville, AL

McMunn Construction

PO Box 5527
Decatur, AL

MEM Remodeling & More

12018 Chicamauga Trail
Huntsville, AL

Moore's Painting

Huntsville, Al

MOTLEY CREW

256 Craze Rd.
Hartselle, AL

Mr Rooter Of Huntsville

1330 Fletcher St NW
Huntsville, AL

Mr. FixIt Handyman Services

910 Speake Rd NW
Huntsville, AL

Natural Stone Concepts LLC

1791 Sportsman Ln NW
Huntsville, AL

New Look Tubs

3616 Crestmore Ave Nw
Huntsville, AL

North Alabama Contracting

871 2nd St NE
Arab, AL

Premier Surfaces

2607 University Dr
Huntsville, AL

Primeland Construction Company

207 North Franklin Avenue
Fayetteville, TN

RC Interiors

135 Hit Rd
Decatur, AL

Redemption Restoration, LLC

25199 Kingston Dr.
Athens,

Rock-It City Granite

256 Frances Amelia Dr.
Huntsville, AL

Rustic River Stone & Tile

1037 U.S. Hwy 72 E
Athens, AL

Slinkard Woodcraft

111 Benson Cir NW
Huntsville, AL

Smith Construction & Remodeling

3599 Hulaco Rd.
Joppa, AL

Southern Tile And Stone Restoration

2809 Newby Rd SW
Huntsville, AL

Suggs and Sons Woodworks

161 brookwood dr.
Somerville, AL

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

The Huntsville Handyman

PO Box 642
New Market, AL

The Stonecutter’s Guild

1546 Jordan Rd
Huntsville, AL

Titan Roofing & Construction

1892 Jeff Rd
Huntsville, AL

Wolde Flooring LLC

8097 Madison Blvd
Madison, AL

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